MRKachhia 2 Posted April 2, 2020 Share Posted April 2, 2020 (edited) I am unable to connect to emby server outside home network. Server is on and even when I am trying to connect inside home using mobile data, I am not able to connect. I have tried to ping 86.x.x.x and it's also failing. Please help me. @@cayars Edited April 2, 2020 by Happy2Play removed external ip Link to comment Share on other sites More sharing options...
Luke 37066 Posted April 2, 2020 Share Posted April 2, 2020 Hi there, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
Carlo 4330 Posted April 2, 2020 Share Posted April 2, 2020 Have you configured your router for port forwarding the required ports? 1 Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted April 2, 2020 Share Posted April 2, 2020 What issues are you having as the Emby port is open on the ip and your logging page is accessible. Link to comment Share on other sites More sharing options...
Solution MRKachhia 2 Posted April 3, 2020 Author Solution Share Posted April 3, 2020 Thanks to all for your reply. I added the port in port forwarding of my virgin router and issue resolved. 2 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted April 3, 2020 Share Posted April 3, 2020 Glad you got it worked out! Link to comment Share on other sites More sharing options...
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