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Unable to access media directly; streaming quality poor.


faceman

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faceman

I've been searching and googling on this for weeks, so I finally gave up and decided to post.

 

I'm getting the error "could not directly access media...." when playing videos via MB3 using an Xbox 360 extender... and the subsequent quality is terrible...

 

What I've tried (that I remember):

-using nothing but UNC paths for the share

-tried path substitution for a mapped drive to the share (not currently using a shared drive)

-tried sharing child folders

-tried adding each individual folder (i.e. direct to folder that contains media files)

-tried running MB service under different creds

-Added "everyone" to each share with read/write privs

 

What I don't understand is why can it play the file (albeit in poor quality) ... but cannot access it "directly"? Either there is access or there is not... which is where my confusion is coming from..

 

Thanks for your help!

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You'll have to look it up as I don't recall the specifics, but extenders run on their own windows user accounts. so you need to figure out what that is, and then make sure that account can access the media.

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faceman

sorry I didn't include specifics about my network.. File server hosts the media (movies etc) - I have a different media center extender 'server' that actually feeds the Xboxes... so...

 

File Server (VM) ==> Media Center Server (Physical) ==> Xboxes

 

Xboxes have access to the MCE server and the MCE server has access to the File Server... I would think that because the physical MCE server can access the file server, that everything would be accessible to the MCX boxes..

 

My curiosity is... does MB3 attempt to access (in this case) from Xbox ==> File Server (using Mcx-XXXX user)? Or from Xbox ==> MCE Server ==> File Server (using MCE Server user)?

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Logos302

 Xbox use a user with a random password.  One of the reason I don't use my xbox as an extender anymore.  The only way I managed to get this to work from an access standpoint was to allow guest at the shares and then secure the server in other ways

Edited by Logos302
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You have to give the extender access to the file server directly and, as Logos said, the only way to do that is to allow either guest or "Everyone".

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