thornstriff 0 Posted December 13, 2019 Share Posted December 13, 2019 Hello,I've been using Emby for many months without any problem. However, since yesterday it decided to no more scan my movies' folder and I have no idea why.Firstly, I noticed some inconsistencies between files contained in the folder and presented in Emby. I made some changes to the directory structure and it wasn't been mirrored on Emby's DB. Then, I noticed it wouldn't grab new movies moved to the folder or remove the ones that were not contained anymore. I tried to remove and recreate the movies library and now it is completely empty since Emby won't populate it.I was running Emby 4.3.0.30 on Ubuntu 18.04. I tried to update to 4.4.0.2 but nothing changed. It looks like log does not present anything useful. 2019-12-13 17:31:31.266 Info HttpServer: HTTP POST http://localhost:8096/emby/Items/af92f2d68eea947c7f9df41836afb987/Refresh?Recursive=true&ImageRefreshMode=Default&MetadataRefreshMode=Default&ReplaceAllImages=false&ReplaceAllMetadata=false. UserAgent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0 2019-12-13 17:31:31.267 Info HttpServer: HTTP Response 204 to 127.0.0.1. Time: 1ms. http://localhost:8096/emby/Items/af92f2d68eea947c7f9df41836afb987/Refresh?Recursive=true&ImageRefreshMode=Default&MetadataRefreshMode=Default&ReplaceAllImages=false&ReplaceAllMetadata=false 2019-12-13 17:31:31.367 Debug XmlSerializer: Deserializing file /var/lib/emby/root/default/Filmes/options.xml 2019-12-13 17:31:31.367 Debug XmlSerializer: Deserializing file /var/lib/emby/root/default/Filmes/options.xml 2019-12-13 17:31:31.370 Debug App: CollectionFolderImageProvider reports change to 138275 - /var/lib/emby/root/default/Filmes 2019-12-13 17:31:31.370 Debug App: Running CollectionFolderImageProvider for /var/lib/emby/root/default/Filmes I have no idea what could be causing this issue. Link to comment Share on other sites More sharing options...
Luke 37118 Posted December 13, 2019 Share Posted December 13, 2019 Hi there, can you please go over an example? Thanks. Link to comment Share on other sites More sharing options...
thornstriff 0 Posted December 13, 2019 Author Share Posted December 13, 2019 (edited) I'm not sure what you mean by "example". I have this movie library on a folder X monitored by Emby for months. Recently I noticed inconsistencies between Emby's DB and the folder. For instance, a movie which I moved from X/Y to X/Z would not be updated on Emby. I tried to start over and removed the library from Emby and created a new one target to the same folder X. Nothing happens. Emby do not grab anything contained on X, the library shows itself completely empty on Emby, and when I try to force a scan that is the text that appears in log. Edited December 13, 2019 by thornstriff Link to comment Share on other sites More sharing options...
Luke 37118 Posted December 13, 2019 Share Posted December 13, 2019 Hi, since you're saying X, Y and Z, let's look at those specifics. Thanks. Link to comment Share on other sites More sharing options...
thornstriff 0 Posted December 13, 2019 Author Share Posted December 13, 2019 Sorry, I used X, Y, and Z, because I didn't believe these were important pieces of information. I was just explaining how I noticed this malfunctioning.X = /media/Data/FilmesY = /media/Data/Filmes/MCUZ = /media/Data/Filmes/MarvelAnyway, my current situation is that there is a movie library that I just recreated named "Filmes", pointed to /media/Data/Filmes, that does not index anything contained there. The library is completely empty. Link to comment Share on other sites More sharing options...
Luke 37118 Posted December 13, 2019 Share Posted December 13, 2019 How many Emby libraries have you created, and pointing to what folders? Have you checked the permissions on the files and folders to ensure the emby system user can access them? You can learn how to do that here: https://emby.media/community/index.php?/topic/32218-file-permissions-guide-for-new-linux-users/ Link to comment Share on other sites More sharing options...
thornstriff 0 Posted December 13, 2019 Author Share Posted December 13, 2019 I had one library with the name pointing to that folder. I removed it and created a new one with the same name. I checked the permissions. All folders and files have the correct permissions to be read and write by emby's user. Link to comment Share on other sites More sharing options...
Luke 37118 Posted December 13, 2019 Share Posted December 13, 2019 Please attach the emby server log from a library scan. Thanks. Link to comment Share on other sites More sharing options...
thornstriff 0 Posted December 13, 2019 Author Share Posted December 13, 2019 Those 6 lines are the only data inserted in the embyserver log when I force a scan. Link to comment Share on other sites More sharing options...
Luke 37118 Posted December 13, 2019 Share Posted December 13, 2019 I'd like to see the complete log file. Thanks. Link to comment Share on other sites More sharing options...
thornstriff 0 Posted December 13, 2019 Author Share Posted December 13, 2019 Sure! Here it is: https://pastebin.com/xDz1dqYF Link to comment Share on other sites More sharing options...
Luke 37118 Posted January 25, 2020 Share Posted January 25, 2020 @@thornstriff are you using sym links? Link to comment Share on other sites More sharing options...
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