Cannot update plugin or see catalog plugins

[crocobc 0]

Hi there,

 

I searched in other threads if i can find a solution but nothing.

 

Since this mornig, i'm unable to update plugin or even see catalog plugin page.

2019-10-14 11:03:22.258 Info HttpServer: HTTP GET http://localhost:8096/emby/Plugins. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.120 Safari/537.36
2019-10-14 11:03:22.259 Info HttpClient: GET https://www.mb3admin.com/admin/service/EmbyPackages.json
2019-10-14 11:03:22.260 Info HttpServer: HTTP Response 200 to ::1. Time: 1ms. http://localhost:8096/emby/Plugins
2019-10-14 11:03:25.401 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.2.1.0
	Command line: C:\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///C:/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 8
	Program data path: C:\Emby-Server\programdata
	Application directory: C:\Emby-Server\system
	System.ArgumentException: System.ArgumentException: Version string portion was too short or too long.
	Parameter name: input
	   at System.Version.ParseVersion(ReadOnlySpan`1 input, Boolean throwOnFailure)
	   at System.Version.Parse(String input)
	   at System.Version..ctor(String version)
	   at Emby.Server.Implementations.Updates.InstallationManager.GetPackageVersion(PackageVersionInfo version)
	   at System.Linq.EnumerableSorter`2.ComputeKeys(TElement[] elements, Int32 count)
	   at System.Linq.EnumerableSorter`1.ComputeMap(TElement[] elements, Int32 count)
	   at System.Linq.EnumerableSorter`1.Sort(TElement[] elements, Int32 count)
	   at System.Linq.OrderedEnumerable`1.ToArray()
	   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
	   at Emby.Server.Implementations.Updates.InstallationManager.FilterPackages(IEnumerable`1 packages)
	   at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackages(CancellationToken cancellationToken, Boolean withRegistration, String packageType, Version applicationVersion)
	   at MediaBrowser.Api.PackageService.Get(GetPackages request)
	   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 host, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: System.Private.CoreLib
	TargetSite: System.Version ParseVersion(System.ReadOnlySpan`1[System.Char], Boolean)

Tracert www.mb3admin.com:

Détermination de l’itinéraire vers mb3admin.com [173.230.139.54]
avec un maximum de 30 sauts :

  1    <1 ms    <1 ms    <1 ms  BOX [192.168.1.1]
  2     1 ms     1 ms     1 ms  80.10.239.169
  3     2 ms     3 ms     4 ms  ae105-0.ncreu101.leport.francetelecom.net [193.251.108.26]
  4   192 ms   192 ms   192 ms  ae54-0.ncidf205.aubervilliers.francetelecom.net [81.253.131.194]
  5   194 ms   193 ms   195 ms  ae45-0.niidf201.aubervilliers.francetelecom.net [193.252.98.153]
  6   192 ms   192 ms   192 ms  81.253.184.182
  7   194 ms   194 ms   193 ms  be5511.rcr21.par05.atlas.cogentco.com [130.117.15.233]
  8   194 ms   192 ms   193 ms  be3626.ccr42.par01.atlas.cogentco.com [130.117.1.45]
  9   264 ms   264 ms   265 ms  be3628.ccr42.jfk02.atlas.cogentco.com [154.54.27.169]
 10   270 ms   270 ms   270 ms  be2807.ccr42.dca01.atlas.cogentco.com [154.54.40.110]
 11   281 ms   282 ms   281 ms  be2113.ccr42.atl01.atlas.cogentco.com [154.54.24.222]
 12   283 ms   283 ms   283 ms  be2848.ccr41.atl04.atlas.cogentco.com [154.54.6.118]
 13     *        *        *     Délai d’attente de la demande dépassé.
 14   280 ms   281 ms   280 ms  74.207.239.3
 15   280 ms   280 ms   280 ms  emby.media [173.230.139.54]

Itinéraire déterminé.

GET http://192.168.1.150/emby/Packages?TargetSystems=Server&IsAdult=false&IsAppStoreSafe=true&PackageType=UserInstalled

Access token is invalid or expired.

Emby server Windows + nginx configuration.

It's been working since the beginning, i have not made any configuration modifications.

 

Don't know what to do....

 

Thank you

Edited October 14, 2019 by crocobc

[Euphorix 0]

Same exact issue. This also just started happening this morning.

[Euphorix 0]

Experiencing this in stable, beta and web app.

Edited October 14, 2019 by ericbennett

[sanuch 0]

I have the same issue starting from version 4.3.0.13

[Happy2Play 8282]

Reported the same in the other plugin topic.  But both stable and beta are being affected.

[TomLammers 0]

Hello

 

The Plugin catalgus not loading

 

this is the error:

 

GET http://192.168.2.200/emby/Packages?TargetSystems=Server&IsAdult=false&IsAppStoreSafe=true&PackageType=UserInstalled 400 (Bad Request)

 

https://prnt.sc/pj20ly

 

How do i fixt this?

 

 

Tom Lammers

Edited October 14, 2019 by TomLammers

[Happy2Play 8282]

There are a couple topics about plugin updates/catalog right now so we have to wait on the admins to resolve the issue.

 

This is affecting Stable and Beta servers.

[Hariboox 0]

Hello,

I'm using Emby through Docker's container on my Synology (DS218+). I wanted to upgrade my Docker image to 4.2.1.0 version but now i'm not able to reach the plugin catalog anymore. It still loading indefinitely.

I tried to reboot my syno, stop/restart the Docker's container, deactivate/activate my VPN, ... without any success.

Here is that i found in the logs about plugins loading : 
 

2019-10-14 13:10:46.030 Info HttpClient: GET https://www.mb3admin.com/admin/service/EmbyPackages.json
2019-10-14 13:10:47.287 Error HttpServer: Error processing request
    *** Error Report ***
    Version: 4.2.1.0
    Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
    Operating system: Unix 4.4.59.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Runtime: file:///system/System.Private.CoreLib.dll
    Processor count: 2
    Program data path: /config
    Application directory: /system
    System.ArgumentException: System.ArgumentException: Version string portion was too short or too long.
    Parameter name: input
     at System.Version.ParseVersion(ReadOnlySpan`1 input, Boolean throwOnFailure)
     at System.Version.Parse(String input)
     at System.Version..ctor(String version)
     at Emby.Server.Implementations.Updates.InstallationManager.GetPackageVersion(PackageVersionInfo version)
     at System.Linq.EnumerableSorter`2.ComputeKeys(TElement[] elements, Int32 count)
     at System.Linq.EnumerableSorter`1.ComputeMap(TElement[] elements, Int32 count)
     at System.Linq.EnumerableSorter`1.Sort(TElement[] elements, Int32 count)
     at System.Linq.OrderedEnumerable`1.ToArray()
     at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
     at Emby.Server.Implementations.Updates.InstallationManager.FilterPackages(IEnumerable`1 packages)
     at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken)
     at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackages(CancellationToken cancellationToken, Boolean withRegistration, String packageType, Version applicationVersion)
     at MediaBrowser.Api.PackageService.Get(GetPackages request)
     at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
     at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
     at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 host, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
    Source: System.Private.CoreLib
    TargetSite: System.Version ParseVersion(System.ReadOnlySpan`1[System.Char], Boolean)
    

I can access the URL without problem but it seems that Emby doesn't succeed to process the request. But i don't know why.

Do you have any idea to solve this problem ?

Thanks by advance and sorry for my english, i'm french ^^

[Happy2Play 8282]

@Hariboox merged your topic as there are several now.

Edited October 14, 2019 by Happy2Play

[Max1866 7]

Hi, until yesterday, all worked fine with Emby on DS218play. I use IPv6 on my network.

Now, plugin update fails and plugin catalogue is not loading. What's happening? Help...

Here it is the server log [now deleted]

Thanks!

Edited October 14, 2019 by Max1866

[Happy2Play 8282]

@@Max1866 merged topic

[igeoorge 26]

I had to uninstall all my plugins to perform tests and at the moment I am unable to add again.

 

I have two emby servers on different machines and networks, but neither opens the application catalog.

 

Do you have this problem too?

[Happy2Play 8282]

@@igeoorge merged topic

[igeoorge 26]

Thanks @@Happy2Play

you are amazing man!

[Chro 4]

@@Chro

Hello Guys,

 

Im new to emby and i installed it yesterday.

 

I was looking through the catalog and it was working fine.

 

But today suddenly im only getting a permanent loading circle.

 

How can i fix it?

[Chro 4]

@@Chro

 

Version string portion was too short or too long.
Parameter name: input
at System.Version.ParseVersion(ReadOnlySpan`1 input, Boolean throwOnFailure)
at System.Version.Parse(String input)
at System.Version..ctor(String version)
at Emby.Server.Implementations.Updates.InstallationManager.GetPackageVersion(PackageVersionInfo version)
at System.Linq.EnumerableSorter`2.ComputeKeys(TElement[] elements, Int32 count)
at System.Linq.EnumerableSorter`1.ComputeMap(TElement[] elements, Int32 count)
at System.Linq.EnumerableSorter`1.Sort(TElement[] elements, Int32 count)
at System.Linq.OrderedEnumerable`1.ToArray()
at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
at Emby.Server.Implementations.Updates.InstallationManager.FilterPackages(IEnumerable`1 packages)
at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken)
at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates(Version applicationVersion, CancellationToken cancellationToken)
at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)

 

This is the message i get on the newsfeed

Edited October 14, 2019 by Luke

[Luke 37066]

We're looking into this and should have it restored soon. Thanks guys.

[Max1866 7]

We're looking into this and should have it restored soon. Thanks guys.

 

All ok for me now, no more error and plugin catalogue is back. You are great, thanks 

[crocobc 0]