Kekra 0 Posted October 13, 2019 Share Posted October 13, 2019 Hello, I was currently using emby when I tried to download some content but unfortunately the download remains in queue for days. I'm using a Samsung S8 device running android 9, I haven't found any other thread about that problem so I guess I'm the first facing that trouble. Could somebody help me please. Link to comment Share on other sites More sharing options...
LadyMont 1 Posted October 13, 2019 Share Posted October 13, 2019 Maybe this will help you. It worked for me anyways. Go to "Settings" on your phone, go to "Apps & Notifications", click "See all apps", then tap the option menu in the upper right corner, select "Show System", select "Download Manager" from the app list, then tap "Storage", then clear both the cache and storage (this won't affect the phone or system negatively). After that you may need to readd that what you want to download, but at least it will start downloading again. Sent from my moto g(7) play using Tapatalk 1 Link to comment Share on other sites More sharing options...
Kekra 0 Posted October 13, 2019 Author Share Posted October 13, 2019 (edited) . Edited October 13, 2019 by Kekra Link to comment Share on other sites More sharing options...
Kekra 0 Posted October 13, 2019 Author Share Posted October 13, 2019 Maybe this will help you. It worked for me anyways. Go to "Settings" on your phone, go to "Apps & Notifications", click "See all apps", then tap the option menu in the upper right corner, select "Show System", select "Download Manager" from the app list, then tap "Storage", then clear both the cache and storage (this won't affect the phone or system negatively). After that you may need to readd that what you want to download, but at least it will start downloading again. Sent from my moto g(7) play using Tapatalk Thank you for your quick answer Ladymont, I followed your instruction but nothing changed and my new downloads remain queued. I'm a bit deseperated about that. Link to comment Share on other sites More sharing options...
LadyMont 1 Posted October 13, 2019 Share Posted October 13, 2019 Sometimes it can take about 10 minutes before they start downloading. Have you readded the downloads BTW? Cause that may be necessary. Sent from my moto g(7) play using Tapatalk Link to comment Share on other sites More sharing options...
Kekra 0 Posted October 13, 2019 Author Share Posted October 13, 2019 Sometimes it can take about 10 minutes before they start downloading. Have you readded the downloads BTW? Cause that may be necessary. Sent from my moto g(7) play using Tapatalk It's been half an hour since I launched the download, but what do you mean by readded the download ? They appear queued when I touch the setting widget next to download but not into it. Link to comment Share on other sites More sharing options...
LadyMont 1 Posted October 13, 2019 Share Posted October 13, 2019 Once you've cleared the cache in the download manager, it's best to remove any downloads you have queued in Emby and than redownload the files you want download. Wait 5-10 minutes and then it should all start to download. Sent from my moto g(7) play using Tapatalk Link to comment Share on other sites More sharing options...
Kekra 0 Posted October 13, 2019 Author Share Posted October 13, 2019 Once you've cleared the cache in the download manager, it's best to remove any downloads you have queued in Emby and than redownload the files you want download. Wait 5-10 minutes and then it should all start to download. Sent from my moto g(7) play using Tapatalk I have found that 30 minutes after the installation of the apps the download even get queued, the download folder remains empty, I installed another time the application et followed your instructions but situation hasn't changed. Anyway thank you sir for your time. Link to comment Share on other sites More sharing options...
LadyMont 1 Posted October 13, 2019 Share Posted October 13, 2019 Like I said. It could work for yu. No guarantee. Hope you get the issue resolved though Sent from my moto g(7) play using Tapatalk Link to comment Share on other sites More sharing options...
daedalus 430 Posted October 13, 2019 Share Posted October 13, 2019 I haven't found any other thread about that problem so I guess I'm the first facing that trouble. https://emby.media/community/index.php?/topic/70256-downloading-stuck-on-ready-to-transfer-android-pie-issue https://emby.media/community/index.php?/topic/73923-downloads-failing-to-start Link to comment Share on other sites More sharing options...
Kekra 0 Posted October 13, 2019 Author Share Posted October 13, 2019 https://emby.media/community/index.php?/topic/70256-downloading-stuck-on-ready-to-transfer-android-pie-issue https://emby.media/community/index.php?/topic/73923-downloads-failing-to-start I've already read those topic and actually it's not the samedi issue but thank you Link to comment Share on other sites More sharing options...
daedalus 430 Posted October 14, 2019 Share Posted October 14, 2019 I have found that 30 minutes after the installation of the apps the download even get queued, the download folder remains empty, I installed another time the application et followed your instructions but situation hasn't changed. downloads get queued but never started and you're using android 9 how is that different from the other topics? lacking of any information about what versions you're running, also consider this -> https://emby.media/community/index.php?/topic/76604-android-mobile-3069-new-download-manager/page-4&do=findComment&comment=780869 Link to comment Share on other sites More sharing options...
Luke 37067 Posted October 18, 2019 Share Posted October 18, 2019 Can you please attach the emby server log? Thanks. Link to comment Share on other sites More sharing options...
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