Rorwig123 0 Posted October 6, 2019 Share Posted October 6, 2019 (edited) Good morning everyone. I had Emby working flawlessly for the past few months until last weekend. For some reason it suddenly couldn't connect to server (I found out my IP address changed and have since fixed that). But now there is another issue and it logs into my account on the Fire TV app. Then it loads the different sections on my account (Movies, TV), but it has just a square (where the movie/TV show typically would be) with a loading circle in it infinitely with "Loading..." below it. I've been trying to find solutions for this for a good portion of the morning as well. Any help would be appreciated! Edited October 6, 2019 by Rorwig123 Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted October 7, 2019 Share Posted October 7, 2019 Good morning everyone. I had Emby working flawlessly for the past few months until last weekend. For some reason it suddenly couldn't connect to server (I found out my IP address changed and have since fixed that). But now there is another issue and it logs into my account on the Fire TV app. Then it loads the different sections on my account (Movies, TV), but it has just a square (where the movie/TV show typically would be) with a loading circle in it infinitely with "Loading..." below it. I've been trying to find solutions for this for a good portion of the morning as well. Any help would be appreciated! remove and re-add the server on your fire stick. Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 7, 2019 Share Posted October 7, 2019 Hi. What version is your server and Fire app? Link to comment Share on other sites More sharing options...
Rorwig123 0 Posted October 10, 2019 Author Share Posted October 10, 2019 (edited) remove and re-add the server on your fire stick. I have done that several times. Hi. What version is your server and Fire app? My server is the most updated version, I just reinstalled it off of Emby's website because it was having that problem. I will check the Fire app when I get home, but I did the same thing so they should be up to date. Edited October 10, 2019 by Rorwig123 Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 10, 2019 Share Posted October 10, 2019 Hi. Please let us know the actual version numbers when you can. Thanks. Link to comment Share on other sites More sharing options...
Rorwig123 0 Posted October 12, 2019 Author Share Posted October 12, 2019 The Emby server version is 4.2.1.0, the Fire version is 1.7.53a. Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 12, 2019 Share Posted October 12, 2019 Where is your server installed? Is this on a local network or remote one? What happens if you connect to the same user using the web app? Link to comment Share on other sites More sharing options...
Rorwig123 0 Posted October 12, 2019 Author Share Posted October 12, 2019 It is installed on my computer in the same room and on the same network. If I use the web app on my computer, I can watch things just fine. I can't on the Fire TV nor my phone. My phone doesn't work from a remote network/data either. Link to comment Share on other sites More sharing options...
ebr 14913 Posted October 12, 2019 Share Posted October 12, 2019 nor my phone. My phone doesn't work from a remote network/data either. Okay, so this sounds like it is probably a network issue. Have you gone through our Connection Troubleshooter? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now