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AVI_UNKNOWN and no playback


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#1 Simon_Fuller OFFLINE  

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Posted 05 October 2019 - 03:20 PM

I have just signed up for Emby premiere as I was getting the AVI_UNKNOWN message when browsing and a message unable to playback.

 

I have the latest Emby server 4.2.1.0 and using DLNA to play movies on the KDL-47W805A tv. I have set up a DLNA profile called TV using the default Sony Bravia 2013 profile.

 

Any ideas what I am doing wrong?



#2 Luke OFFLINE  

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Posted 07 October 2019 - 11:50 PM

HI @Simon_Fuller, is this only happening with your avi files?



#3 Simon_Fuller OFFLINE  

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Posted 16 November 2019 - 11:53 AM

Its happening to all my files. I have tried AVI, mp4 and  MKV formats:

 

Its a 2013 Sony Bravia TV and the log shows:

 

2019-11-16 15:46:19.907 Debug Dlna: Found matching device profile: Sony TV
2019-11-16 15:46:19.907 Debug Dlna: Control request. Headers: X-AV-Physical-Unit-Info=pa="BRAVIA KDL-47W805A";, X-AV-Client-Info=av=5.0; cn="Sony Corporation"; mn="BRAVIA KDL-47W805A"; mv="1.7";, Host=192.168.7.XXX:8096, User-Agent=UPnP/1.0 DLNADOC/1.50, Content-Length=273, Content-Type=text/xml; charset="utf-8", SOAPACTION="urn:schemas-upnp-org:service:ConnectionManager:1#GetProtocolInfo"
2019-11-16 15:46:19.956 Debug Dlna: Received control request GetProtocolInfo



#4 Luke OFFLINE  

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Posted 16 November 2019 - 02:52 PM

You're saying mp4's and mkvs are resulting in an AVI_UNKNOWN message?



#5 Simon_Fuller OFFLINE  

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Posted 16 November 2019 - 02:56 PM

You're saying mp4's and mkvs are resulting in an AVI_UNKNOWN message?

 

Funnily enough no. It recognises MKV and MP4 correctly but displays "playback not available" when selected with every file regardless of type



#6 Luke OFFLINE  

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Posted 16 November 2019 - 02:58 PM

Are you sure your TV supports those files? Have you checked the supported media formats for it?



#7 Simon_Fuller OFFLINE  

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Posted 16 November 2019 - 03:02 PM

Yes and no. I used to use twonky and it transcoded the avi without a problem. Checking the manual, it natively supports MP4 and MKV. 

 

I used Emby convert from AVI to MKV and Mp4 and they still wont work on the TV.



#8 Luke OFFLINE  

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Posted 16 November 2019 - 05:32 PM

What did it transcode the avi to?



#9 Simon_Fuller OFFLINE  

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Posted 19 November 2019 - 02:09 PM

Pretty sue its to MP4 but can't recall.

 

According to the Sony Manual the codec support is as follows:

 

 

Container Extension Video Codec (Profile@Level) Audio Codec Supported Subtitle Type Supported Maximum Resolution Supported Minimum Resolution Supported Maximum Frame Rate MPEG1 *.mpg / *.mpe / *.mpeg MPEG1 MPEG1L2 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps MPEG2PS *.mpg / *.mpe / *.mpeg MPEG2 MP@HL, MP@H14L, MP@ML MPEG1L1 / MPEG1L2 / LPCM / AC3 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps MPEG2TS *.m2t MPEG2 MP@HL, MP@H14L, MP@ML MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 - 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps *.m2ts / *.mts AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 - 1920x1080 QCIF (176x144) 1920x1080@60fps MP4 *.mp4 AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 External 1920x1080 QCIF (176x144) 1920x1080@60fps MPEG4 SP@L6, ASP@L5, ACEP@L4 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps avi *.avi Xvid MPEG1L1 / MPEG1L2 / MPEG1L3 / AC3 / E-AC3 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps Motion JPEG μ-LAW / PCM(U8) / PCM(S16LE) External 1280x720 QCIF (176x144) 1280x720@30fps Asf *.asf VC1 AP@L3, MP@HL, SP@ML WMA9 Standard External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps *.wmv MKV *.mkv Xvid DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Internal / External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 1920x1080 QCIF (176x144) 1920x1080@60fps MPEG4 SP@L6, ASP@L5, ACEP@L4 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps VP8 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps 3gpp *.3gp / *.3g2 MPEG4 SP@L6, ASP@L5, ACEP@L4 AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 1920x1080 QCIF (176x144) 1920x1080@60fps MOV *.mov AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM(U8) / PCM(S16BE) / PCM(S16LE) External 1920x1080 QCIF (176x144) 1920x1080@60fps MPEG4 SP@L6, ASP@L5, ACEP@L4 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps Motion JPEG 1280x720 QCIF (176x144) 1280x720@30fps WebM *.webm VP8 Vorbis Internal / External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps Container Extension Video Codec (Profile@Level) Audio Codec Supported Subtitle Type Supported Maximum Resolution Supported Minimum Resolution Supported Maximum Frame Rate MPEG1 *.mpg / *.mpe / *.mpeg MPEG1 MPEG1L2 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps MPEG2PS *.mpg / *.mpe / *.mpeg MPEG2 MP@HL, MP@H14L, MP@ML MPEG1L1 / MPEG1L2 / LPCM / AC3 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps MPEG2TS *.m2t MPEG2 MP@HL, MP@H14L, MP@ML MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 - 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps *.m2ts / *.mts AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 - 1920x1080 QCIF (176x144) 1920x1080@60fps MP4 *.mp4 AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 External 1920x1080 QCIF (176x144) 1920x1080@60fps MPEG4 SP@L6, ASP@L5, ACEP@L4 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps avi *.avi Xvid MPEG1L1 / MPEG1L2 / MPEG1L3 / AC3 / E-AC3 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps Motion JPEG μ-LAW / PCM(U8) / PCM(S16LE) External 1280x720 QCIF (176x144) 1280x720@30fps Asf *.asf VC1 AP@L3, MP@HL, SP@ML WMA9 Standard External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps *.wmv MKV *.mkv Xvid DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Internal / External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 1920x1080 QCIF (176x144) 1920x1080@60fps MPEG4 SP@L6, ASP@L5, ACEP@L4 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps VP8 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps 3gpp *.3gp / *.3g2 MPEG4 SP@L6, ASP@L5, ACEP@L4 AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 1920x1080 QCIF (176x144) 1920x1080@60fps MOV *.mov AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM(U8) / PCM(S16BE) / PCM(S16LE) External 1920x1080 QCIF (176x144) 1920x1080@60fps MPEG4 SP@L6, ASP@L5, ACEP@L4 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps Motion JPEG 1280x720 QCIF (176x144) 1280x720@30fps WebM *.webm VP8 Vorbis Internal / External 1920x1080 QCIF (176x144) 1920x1080@30fps
1280x720@60fps

#10 Simon_Fuller OFFLINE  

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Posted 19 November 2019 - 02:10 PM

https://helpguide.so...odeclist.html#5



#11 Luke OFFLINE  

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Posted 19 November 2019 - 02:14 PM

Can you get a twonky transcoding log? That would be the fastest way, especially since i do not have your device on hand to test it personally. Thanks.



#12 Simon_Fuller OFFLINE  

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Posted 19 November 2019 - 02:44 PM

I have just reinstalled Twonky and it plays MP4 and AAC audio.

 

The proflile is generic DIAL and the log does not show any transcoding.






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