Jump to content

MovieDb down


rechigo
Go to solution Solved by rechigo,

Recommended Posts

rechigo

So I noticed that Emby didn't automatically get all the metadata for one of my movies, so I went to manually identify it by: right clicking the media > identify > and entering the episode name, but it wouldn't return any search results. I tried it again with a different movie name, still nothing. Tried that process on another movie in my library, still nothing. I attached a video in case you need more information

 

https://memester.cf/u/qqy.mp4

 

  • Like 1
Link to comment
Share on other sites

robotone502

+1 Same Issue here, running on a Ubuntu 18.04, after today's plugin updates my server wouldn't return any search results, ether automatic after a scan or on manual identify.

Link to comment
Share on other sites

  • Solution
rechigo

This looks to be an API outage on themoviedb's side, judging by this response to my http request. The server log seems to say the same

 

https://memester.cf/u/nql.png

 

(Update)

 

100% sure this is something on TheMovieDb's end, judging by their tweet https://twitter.com/themoviedb/status/1161090808520425473

Edited by Deathly
Link to comment
Share on other sites

Cactus

@@Cactus

I don't get any search hits when identifying media. Same error is thrown, no matter which media I try to identify and no matter what my search query is:

2019-08-14 22:42:09.026 Info HttpServer: HTTP POST http://localhost:8096/emby/Items/RemoteSearch/Movie. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.100 Safari/537.36
2019-08-14 22:42:09.027 Info App: MovieDbProvider: Finding id for item: banana
2019-08-14 22:42:09.027 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=banana&language=sv
2019-08-14 22:42:09.430 Error ProviderManager: Error searching
	*** Error Report ***
	Version: 4.3.0.2
	Command line: C:\Users\cacct\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///C:/Users/cacct/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 8
	Program data path: C:\Users\cacct\AppData\Roaming\Emby-Server\programdata
	Application directory: C:\Users\cacct\AppData\Roaming\Emby-Server\system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: ServiceUnavailable
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at MovieDb.MovieDbProvider.GetMovieDbResponse(HttpRequestOptions options)
	   at MovieDb.MovieDbSearch.GetSearchResultsGeneric(String name, String type, Nullable`1 year, String language, String baseImageUrl, CancellationToken cancellationToken)
	   at MovieDb.MovieDbSearch.GetSearchResults(ItemLookupInfo idInfo, String searchType, CancellationToken cancellationToken)
	   at MovieDb.MovieDbProvider.GetMovieSearchResults(ItemLookupInfo searchInfo, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.GetSearchResults[TLookupType](IRemoteSearchProvider`1 provider, TLookupType searchInfo, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery`1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	
2019-08-14 22:42:09.430 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=banana&type=movie

Any idea what's going on? 
Using 4.3.0.2 on Windows 10.

Link to comment
Share on other sites

rechigo

Update: for the time being, searching by a query (ex. movie name) will not work until TmDb are able to roll out a fix for the endpoints which are causing the API to go down.

 

In the mean time if you need to identify a movie or content, you can go to the IMDb website, search for the content you are trying to identify, and copy the URL, and select the query starting with "tt" as shown below:

 

 https://m.imdb.com/title/tt0387564/ => tt0387564

  • Like 1
Link to comment
Share on other sites

Happy2Play

Yes as Emby will use "find" instead of "search" endpoint.

 https://api.themoviedb.org/3/search/movie?api_key=apikey&query=The+Last+Summer&language=en

vs

https://api.themoviedb.org/3/find/tt7957694?api_key=apikey&external_source=imdb_id

@@Luke why is OMDB not displaying returned results, if also enabled?

2019-08-14 16:04:28.339 Info HttpServer: HTTP POST http://homeserver:8096/emby/Items/RemoteSearch/Movie. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.100 Safari/537.36
2019-08-14 16:04:28.339 Info App: MovieDbProvider: Finding id for item: The Last Summer
2019-08-14 16:04:28.339 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=The+Last+Summer&language=en
2019-08-14 16:04:28.459 Error ProviderManager: Error searching
	*** Error Report ***
	Version: 4.3.0.2
	Command line: C:\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///C:/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 12
	Program data path: C:\Emby-Server\programdata
	Application directory: C:\Emby-Server\system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: ServiceUnavailable
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at MovieDb.MovieDbProvider.GetMovieDbResponse(HttpRequestOptions options)
	   at MovieDb.MovieDbSearch.GetSearchResultsGeneric(String name, String type, Nullable`1 year, String language, String baseImageUrl, CancellationToken cancellationToken)
	   at MovieDb.MovieDbSearch.GetSearchResults(ItemLookupInfo idInfo, String searchType, CancellationToken cancellationToken)
	   at MovieDb.MovieDbProvider.GetMovieSearchResults(ItemLookupInfo searchInfo, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.GetSearchResults[TLookupType](IRemoteSearchProvider`1 provider, TLookupType searchInfo, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.ProviderManager.GetRemoteSearchResults[TItemType,TLookupType](RemoteSearchQuery`1 searchInfo, BaseItem referenceItem, CancellationToken cancellationToken)
	Source: Emby.Server.Implementations
	TargetSite: Void MoveNext()
	
2019-08-14 16:04:28.465 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=The+Last+Summer&type=movie
2019-08-14 16:04:28.840 Info HttpServer: HTTP Response 200 to 192.168.151.5. Time: 502ms. http://homeserver:8096/emby/Items/RemoteSearch/Movie
Link to comment
Share on other sites

MindBullet

Hey guys,

Just attaching a log and maybe some savvy emby master can point me to the right direction. For the last 2 hours or so there's no metada loaded for my movies.

Please see the log attached.

Gladly taking any help,

 

embyserver.txt

Link to comment
Share on other sites

MindBullet

Thanks happy!

I didn't even take the time to do some research as I was convinced the culprit was the beta server. Thanks for merging and I will use the workaround with IMDb until Tmdb has resolved the issue :) Thank you :)

Link to comment
Share on other sites

mofa2016

No mater auto detect or manually input the key word,

 

Just no search result

 

 

post-498525-0-98830800-1565827689_thumb.jpg

 

The settings are as same as when it worked fine.

 

post-498525-0-70833000-1565827803_thumb.jpg

 

Plex doesn't have the same problem, so I presume it's the 4.2.1.0 update that causes the problem.

Edited by mofa2016
Link to comment
Share on other sites

Happy2Play

@@mofa2016

 

merged topics. TMDB is having issues and disabled their search endpoint, see workaround above.

  • Like 1
Link to comment
Share on other sites

mofa2016

Update: for the time being, searching by a query (ex. movie name) will not work until TmDb are able to roll out a fix for the endpoints which are causing the API to go down.

 

In the mean time if you need to identify a movie or content, you can go to the IMDb website, search for the content you are trying to identify, and copy the URL, and select the query starting with "tt" as shown below:

 

 https://m.imdb.com/title/tt0387564/ => tt0387564

 

using TMDB id works fine, too.

 

https://www.themoviedb.org/movie/458156-john-wick-chapter-3?language=zh-CN    =>     458156

Link to comment
Share on other sites

jaquestati

@@jaquestati

 

i don't follow the naming conventions most of the time, because 98% of my movies always get matched anyways....

but tonight is something up with The MovieDB or something?!

i'm getting like the inverse of what i normally get..

like 98% totally off the wall/incorrect/insane/seemingly random matches.

anybody else?

Link to comment
Share on other sites

Happy2Play

But a quick test returns more then expected results now.

2019-08-14 21:14:28.751 Info App: MovieDbProvider: Finding id for item: The Last Summer
2019-08-14 21:14:28.751 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=The+Last+Summer&language=en
2019-08-14 21:14:29.305 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&s=The+Last+Summer&type=movie
2019-08-14 21:14:29.338 Info HttpServer: HTTP Response 200 to 192.168.151.5. Time: 588ms. http://homeserver:8096/emby/Items/RemoteSearch/Movie

5d54dca72e6ce_test.jpg

 

Searched item is number 4.  

Edited by Happy2Play
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...