derekfermin 0 Posted July 2, 2019 Share Posted July 2, 2019 is anyone getting this error Unable to fetch data line:643 Message: itemId cannot be empty Link to comment Share on other sites More sharing options...
corey 312 Posted July 2, 2019 Share Posted July 2, 2019 Are you running tvOS 13? If so the current app doesn’t support tvOS 13. Link to comment Share on other sites More sharing options...
derekfermin 0 Posted July 2, 2019 Author Share Posted July 2, 2019 corey, it's doing it not just on tvos13 but tvos 12.4 as well. it was working before 12.4 updated onto my apple tv.. any suggestions? Link to comment Share on other sites More sharing options...
Luke 37086 Posted July 3, 2019 Share Posted July 3, 2019 @@derekfermin can you try restarting the app? Are you still seeing this? Link to comment Share on other sites More sharing options...
denz 426 Posted July 3, 2019 Share Posted July 3, 2019 This error also appears for me in the beta version of the apple tv app. It only comes up for some videos so not sure why it does for some but not for others. Link to comment Share on other sites More sharing options...
Luke 37086 Posted July 3, 2019 Share Posted July 3, 2019 When exactly does it happen? Link to comment Share on other sites More sharing options...
denz 426 Posted July 3, 2019 Share Posted July 3, 2019 When you select the video to go into the detail screen you get that error. Link to comment Share on other sites More sharing options...
Luke 37086 Posted July 3, 2019 Share Posted July 3, 2019 Thanks. We'll see what @@corey thinks. Link to comment Share on other sites More sharing options...
derekfermin 0 Posted July 3, 2019 Author Share Posted July 3, 2019 mine is doing everything that it's doing to everyone else in this post. Link to comment Share on other sites More sharing options...
corey 312 Posted July 3, 2019 Share Posted July 3, 2019 tvOS 12.4 and tvOS 13 changed the behavior and we've made updates in the latest beta to address this. If you're using the latest beta and are still seeing this please try and provide as much detail as possible. This may include screenshots of the same item from the web app. Thanks! Link to comment Share on other sites More sharing options...
denz 426 Posted July 4, 2019 Share Posted July 4, 2019 I will give it a thorough test on Saturday and report back. Link to comment Share on other sites More sharing options...
denz 426 Posted July 5, 2019 Share Posted July 5, 2019 I did a thorough test and no error in beta. So it looks like it is fixed. Link to comment Share on other sites More sharing options...
corey 312 Posted July 5, 2019 Share Posted July 5, 2019 That’s great to hear! Link to comment Share on other sites More sharing options...
ThatReid 0 Posted July 9, 2019 Share Posted July 9, 2019 I’m still having this error. I’ve deleted and reinstalled the Emby app and it’s still showing the error. This is only on “movies” and not tv shows. I am on apple tvOS 13.0 public beta. Link to comment Share on other sites More sharing options...
ebr 14917 Posted July 9, 2019 Share Posted July 9, 2019 I’m still having this error. I’ve deleted and reinstalled the Emby app and it’s still showing the error. This is only on “movies” and not tv shows. I am on apple tvOS 13.0 public beta. Hi. The current release version is not compatible with tvOS 13. We will be releasing an update soon. Thanks. Link to comment Share on other sites More sharing options...
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