ejx982 0 Posted January 13, 2020 Share Posted January 13, 2020 Was there ever a solution or work around on this? I'm getting the same errors, just with those Tigole video files. Link to comment Share on other sites More sharing options...
ebr 14925 Posted January 13, 2020 Share Posted January 13, 2020 Was there ever a solution or work around on this? I'm getting the same errors, just with those Tigole video files. Hi. Can you describe exactly what you are doing and what is happening? Is this also a 4K item being played on a 1080 device? Link to comment Share on other sites More sharing options...
ejx982 0 Posted January 13, 2020 Share Posted January 13, 2020 When attempting to play back the file files, I get suttering. The video starts/stops and the audio is out of sync. I do not think it is 4k on a 1080 device. Here is the mediainfo if it is helpful. ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L4@Main Codec ID : V_MPEGH/ISO/HEVC Duration : 52 min 43 s Bit rate : 2 535 kb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 10 bits Bits/(Pixel*Frame) : 0.051 Stream size : 956 MiB (83%) Writing library : x265 2.0+54-e5ca9b210223:[Windows][GCC 6.1.0][64 bit] 10bit Encoding settings Link to comment Share on other sites More sharing options...
ejx982 0 Posted January 14, 2020 Share Posted January 14, 2020 I'm starting to wonder if my NAS just isn't powerful enough to decode these files. I'm going to troubleshoot this by installing the Emby Server on my Desktop (A gaming rig), shut off my NAS server but file share those files and see how well it works Link to comment Share on other sites More sharing options...
ebr 14925 Posted January 14, 2020 Share Posted January 14, 2020 That is a possibility. An ffmpeg log would yield some clues. Let us know how it goes. Thanks. Link to comment Share on other sites More sharing options...
ejx982 0 Posted January 21, 2020 Share Posted January 21, 2020 Yup, that fixed it. Time isn't really on my side, so for kicks I just installed the Emby Server on my main desktop and problem went away. My NAS just isn't powerful enough to handle it. So I disabled Emby on my NAS and I'll just leave my Desktop running 24/7. I have another Desktop, fairly strong as it used to be my Wife's gaming PC, now never used. I'll set that up in my spare time and make it dedicated. Thank you all! Link to comment Share on other sites More sharing options...
Luke 37096 Posted January 22, 2020 Share Posted January 22, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
miniliQuid 85 Posted April 7, 2020 Share Posted April 7, 2020 Could it be that this problem resurfaced just recently? My mother reported trying to watch a 4k movie and it gives the error immediately after trying to load it (so file doesn't start playing at all). Asked her to try some other 4k movies but results in the same issue. It should be converted since it's the normal fire tv stick and not a 4k one. Internet isn't that flashy so what solved it previously was lowering playback to 5mb/s. I have asked her to drop it further to like 3mb/s just in case internet was being even slower, but it hasn't helped. Server Version 4.1.1.0 Will have to check the version of fire tv emby myself, as well as sending a log when I can. Link to comment Share on other sites More sharing options...
Luke 37096 Posted April 7, 2020 Share Posted April 7, 2020 I would try even lower at 1 Mbps, then work your way up as you see success. 1 Link to comment Share on other sites More sharing options...
miniliQuid 85 Posted April 9, 2020 Share Posted April 9, 2020 I would try even lower at 1 Mbps, then work your way up as you see success. Thanks, apparently it started working again (without lower the bitrate) except for a few movies. Told her to drop the bitrate to 1 Mbps and then those movies played as well. Guess the 4G booster is having some problems with everyone being home and using the network Link to comment Share on other sites More sharing options...
Luke 37096 Posted April 9, 2020 Share Posted April 9, 2020 There could also be ISP throttling on either side that you might want to look into. Thanks for the feedback. Link to comment Share on other sites More sharing options...
miniliQuid 85 Posted April 15, 2020 Share Posted April 15, 2020 Thanks! Will check it out just in case. Link to comment Share on other sites More sharing options...
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