muti2 0 Posted March 16, 2019 Share Posted March 16, 2019 (edited) Hello, i have LG TV UF8517 (webos - 2.2.1-2146) and Emby 1.0.15 app from LG Store. I have movie with external srt sub and i choose this sub when i start play movie. Sub is not displayed. Any advice? Thanks M Log.txt logs.zip Edited March 17, 2019 by muti2 Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 16, 2019 Share Posted March 16, 2019 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
muti2 0 Posted March 16, 2019 Author Share Posted March 16, 2019 I added the log file at the first post. Screen is no needed, its only screen, no sub. Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 17, 2019 Share Posted March 17, 2019 Can you attach the emby server log as well? Thanks. Link to comment Share on other sites More sharing options...
muti2 0 Posted March 17, 2019 Author Share Posted March 17, 2019 logs.zip added, thaks Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 17, 2019 Share Posted March 17, 2019 Thanks, we can confirm. Looks like an issue on WebOS1 and WebOS2. We're looking into it. Link to comment Share on other sites More sharing options...
muti2 0 Posted March 18, 2019 Author Share Posted March 18, 2019 please let me know, thx Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 18, 2019 Share Posted March 18, 2019 It's resolved for the next update to the app. Thanks. Link to comment Share on other sites More sharing options...
muti2 0 Posted March 18, 2019 Author Share Posted March 18, 2019 Do you know when you release next version? Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 18, 2019 Share Posted March 18, 2019 We will submit to LG soon, thanks. Link to comment Share on other sites More sharing options...
muti2 0 Posted April 15, 2019 Author Share Posted April 15, 2019 Do you know when you release next version? Link to comment Share on other sites More sharing options...
Luke 37068 Posted April 15, 2019 Share Posted April 15, 2019 Hopefully soon. Link to comment Share on other sites More sharing options...
muti2 0 Posted May 23, 2019 Author Share Posted May 23, 2019 ? Link to comment Share on other sites More sharing options...
Luke 37068 Posted June 8, 2019 Share Posted June 8, 2019 @@muti2, I apologize for the delay. We'll have a new LG update soon. Thanks. Link to comment Share on other sites More sharing options...
drikosv8 24 Posted July 13, 2019 Share Posted July 13, 2019 @@Luke When is a correction available? Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 13, 2019 Share Posted July 13, 2019 It will be in the next update to the app. Thanks. Link to comment Share on other sites More sharing options...
drikosv8 24 Posted July 13, 2019 Share Posted July 13, 2019 @@Luke Are there any release forecasts? Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 13, 2019 Share Posted July 13, 2019 As soon as it gets through LG review. Link to comment Share on other sites More sharing options...
drikosv8 24 Posted July 13, 2019 Share Posted July 13, 2019 As soon as it gets through LG review. Thanks Luke Link to comment Share on other sites More sharing options...
muti2 0 Posted July 30, 2019 Author Share Posted July 30, 2019 Seems new version didnt help Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 30, 2019 Share Posted July 30, 2019 Seems new version didnt help @@muti2 can we please go over an example? Thanks. Link to comment Share on other sites More sharing options...
muti2 0 Posted August 1, 2019 Author Share Posted August 1, 2019 (edited) ok. lg1 - movie info lg2 - choose czech external srt lg3 - web ok, czech sub working lg4 - more movie info, 3 subs lg5 - https://www.youtube.com/watch?v=ZNJUhWGPT68 english sub loaded, no czech who i choose Edited August 1, 2019 by muti2 Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 2, 2019 Share Posted August 2, 2019 ok. lg1 - movie info lg2 - choose czech external srt lg3 - web ok, czech sub working lg4 - more movie info, 3 subs lg5 - https://www.youtube.com/watch?v=ZNJUhWGPT68 english sub loaded, no czech who i choose So the external subs are working but not the internal ones? @@SamES Link to comment Share on other sites More sharing options...
yarez0 22 Posted August 5, 2019 Share Posted August 5, 2019 Hi have barely the same issue, sometimes external SRT are not showing, had to go to subtitle options during playing, desactivate, activate, wait a a couple of seconds and it show up. pausing playback also helped sometimes subs did not show at all, mostly with ASS subs all the time it is direct stream, no transcode at all LG TV : 55UH668V webOS 3 up to date emby app up to date Link to comment Share on other sites More sharing options...
muti2 0 Posted August 6, 2019 Author Share Posted August 6, 2019 external sub not working Link to comment Share on other sites More sharing options...
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