FrostByte 5049 Posted February 6, 2019 Share Posted February 6, 2019 I think you may have forgotten the attachment Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted February 6, 2019 Share Posted February 6, 2019 You're right, forgot to click "attach" 1 Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 6, 2019 Share Posted February 6, 2019 Why do you feel that it's not working? Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted February 6, 2019 Share Posted February 6, 2019 Hi Luke, I've been using Emby for about 2 years on 3 servers. In normal time (in my case when server has just been rebooted), it take about 30 sec / 1 min tu view new episode / movie in emby server Home. In the case that I'm reporting, I have to wait until the scheduled scan library (1 per day) to view my adding. Thank you for your help. Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 7, 2019 Share Posted February 7, 2019 Can you discuss an example? Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted February 7, 2019 Share Posted February 7, 2019 Hi Luke, Attached a log picked right now (log reset at 00:00 AM). My test is with House of Lies episodes : 07:06 AM : House of Lies 05x02 : test OK 09:10 AM : House of Lies 05x03 : test OK 11:29 AM : House of Lies 05x04 : test OK 02:16 PM : House of Lies 05x05 : test KO ... Thank you. Emby log 07.02.2019.txt Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 8, 2019 Share Posted February 8, 2019 According to this log it seems to be working. Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted February 8, 2019 Share Posted February 8, 2019 (edited) Hi, In the log there is no mention of "05x05", even 8 minutes after adding this episode. So it doesn't seem to be working well :/ Edited February 8, 2019 by Hjlfmir Link to comment Share on other sites More sharing options...
tchirou 23 Posted February 10, 2019 Share Posted February 10, 2019 Hi I have the same behavior with a DS418play and DSM 6.2.1-23824-4 I am adding and removing files and I sometimes have to manually ask for a library update, sometimes it auto updates. Before Emby 4.X, it was working consistently. Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted February 14, 2019 Share Posted February 14, 2019 Hi, Version 4.0.2 didn't fix the issue Link to comment Share on other sites More sharing options...
Seger 110 Posted February 14, 2019 Author Share Posted February 14, 2019 +1 :-( DS2415+ hello together, I can confirm the error from the official version. In the last 4 beta it was still. The files come later than usual and the series are not triggered at all automatically. From about 16:20 o'clock I have only a series then pulled some movies in the main folder. The films are as I said later recognized as usual and the series not at all. The right naming and rights are also given correctly, has only surfaced with the update of the stable version. I have attached LOG Thanks and best regards seger Link to comment Share on other sites More sharing options...
Seger 110 Posted February 14, 2019 Author Share Posted February 14, 2019 https://emby.media/community/index.php?/topic/69684-emby-version-4-real-time-monitoring-is-not-working-synology-2413/?p=702703 Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 16, 2019 Share Posted February 16, 2019 Can you please enable debug logging under logs, restart the server, then add new content, give it a little time, then attach the log? Thanks. We're happy to help but please make sure to follow this. Thanks ! Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted March 9, 2019 Share Posted March 9, 2019 Hi, In the log there is no mention of "05x05", even 8 minutes after adding this episode. So it doesn't seem to be working well :/ Hello, No more idea about this issue ? Thank you for your help. Link to comment Share on other sites More sharing options...
Luke 37064 Posted March 10, 2019 Share Posted March 10, 2019 The log has zero activity for two full hours: 2019-02-06 02:01:35.064 Info TaskManager: ExecuteQueuedTasks 2019-02-06 03:59:16.561 Info TaskManager: IntervalTrigger fired for task: Convert media It is possible the nas idled and went to sleep? Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted March 11, 2019 Share Posted March 11, 2019 Hi Luke, Thanks for your answer. Sleep and hibernation are disabled on my NAS :/ Link to comment Share on other sites More sharing options...
Luke 37064 Posted March 12, 2019 Share Posted March 12, 2019 Ok. @@solabc16 based on his timelines it looks like INotify just isn't' firing. Link to comment Share on other sites More sharing options...
solabc16 379 Posted March 12, 2019 Share Posted March 12, 2019 Noted. @@Hjlfmir, please can you run the Send Logs utility and post the reference back here : https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs Best - James Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted March 13, 2019 Share Posted March 13, 2019 Hi, Thank you both for your help. Here my logs ref : sendlogs_NAS_synology_cedarview_2413+_20190313T213854UTC.tgz. Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted March 20, 2019 Share Posted March 20, 2019 Hi, Was the log OK ? Link to comment Share on other sites More sharing options...
Luke 37064 Posted March 20, 2019 Share Posted March 20, 2019 We'll see what @@solabc16 thinks. Thanks. Link to comment Share on other sites More sharing options...
solabc16 379 Posted March 21, 2019 Share Posted March 21, 2019 Hello @@Hjlfmir Thank you for the logs, I have now had a chance to review these and you are hitting the default iNotify limits, which are set at the system level. e.g. The configured user limit (128) on the number of inotify instances has been reached. There may be something we do around this, but we'll need some willing test subjects! How large is your library, how many files in total (approximately)? The other repeated error I see in the logs relates to the ISO format files you have in your library. Are these rips of original discs, preserving the typical DVD/BD structure? I can see the ISO mounter is working well and as expected, but FFprobe is failing with the following:- 2019-03-13 07:54:28.969 Error App: Error in ffprobe *** Error Report *** Version: 4.0.3.0 Command line: /var/packages/EmbyServer/target/server/EmbyServer.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -ffdetect /var/packages/EmbyServer/target/ffmpeg/bin/ffdetect -restartexitcode 121 Operating system: Unix 3.10.105.0 64-Bit OS: True 64-Bit Process: True User Interactive: False Mono: 5.18.0.240 (tarball Fri Jan 18 19:04:15 UTC 2019) Processor count: 4 Program data path: /var/packages/EmbyServer/target/var Application directory: /volume1/@appstore/EmbyServer/releases/4.0.3.0 System.Exception: System.Exception: ffprobe failed for file:"/tmp/Emby/e1695163-70c8-4580-85e8-257f219e8949" - streams and format are both null: { } ffprobe version 4.0.2-emby_2018_12_09-20181220T173238UTC Copyright (c) 2007-2018 the FFmpeg developers built with gcc 7.3.0 (GCC) configuration: --prefix=/var/packages/EmbyServer/target/ffmpeg --enable-cross-compile --cross-prefix=x86_64-syno-linux-gnu- --target-os=linux --disable-rpath --enable-pthreads --arch=x86_64 --enable-libzimg --enable-libmfx --enable-vaapi --enable-x86asm --enable-gpl --enable-shared --disable-static --disable-debug --disable-ffplay --disable-doc --disable-htmlpages --disable-manpages --disable-podpages --disable-txtpages --enable-gnutls --enable-libass --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxvid --enable-libfreetype --enable-fontconfig --enable-gray --enable-libfribidi --enable-libvidstab --enable-libzvbi --disable-indev=sndio --disable-outdev=sndio --extra-version=20181220T173238UTC --extra-libs='-luuid -lstdc++' libavutil 56. 14.100 / 56. 14.100 libavcodec 58. 18.100 / 58. 18.100 libavformat 58. 12.100 / 58. 12.100 libavdevice 58. 3.100 / 58. 3.100 libavfilter 7. 16.100 / 7. 16.100 libswscale 5. 1.100 / 5. 1.100 libswresample 3. 1.100 / 3. 1.100 libpostproc 55. 1.100 / 55. 1.100 file:/tmp/Emby/e1695163-70c8-4580-85e8-257f219e8949: Is a directory at Emby.Server.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal (System.String inputPath, System.String primaryPath, MediaBrowser.Model.MediaInfo.MediaProtocol protocol, System.Boolean extractChapters, System.String probeSizeArgument, System.Boolean isAudio, System.Boolean forceEnableLogging, System.Threading.CancellationToken cancellationToken) [0x001c9] in <7bb6ae22bd674fea90239edc7d68f5c8>:0 at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.ProbeVideo[T] (T item, MediaBrowser.Controller.Providers.MetadataRefreshOptions options, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, System.Threading.CancellationToken cancellationToken) [0x00239] in <045dc3599e4645da9e16d6b804bde98a>:0 at MediaBrowser.Providers.Manager.MetadataService`2[TItemType,TIdType].RunCustomProvider (MediaBrowser.Controller.Providers.ICustomMetadataProvider`1[TItemType] provider, TItemType item, System.String logName, MediaBrowser.Controller.Providers.MetadataRefreshOptions options, MediaBrowser.Providers.Manager.RefreshResult refreshResult, System.Threading.CancellationToken cancellationToken) [0x000d9] in <045dc3599e4645da9e16d6b804bde98a>:0 Source: mscorlib TargetSite: Void Throw() at Emby.Server.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal (System.String inputPath, System.String primaryPath, MediaBrowser.Model.MediaInfo.MediaProtocol protocol, System.Boolean extractChapters, System.String probeSizeArgument, System.Boolean isAudio, System.Boolean forceEnableLogging, System.Threading.CancellationToken cancellationToken) [0x001c9] in <7bb6ae22bd674fea90239edc7d68f5c8>:0 at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.ProbeVideo[T] (T item, MediaBrowser.Controller.Providers.MetadataRefreshOptions options, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, System.Threading.CancellationToken cancellationToken) [0x00239] in <045dc3599e4645da9e16d6b804bde98a>:0 at MediaBrowser.Providers.Manager.MetadataService`2[TItemType,TIdType].RunCustomProvider (MediaBrowser.Controller.Providers.ICustomMetadataProvider`1[TItemType] provider, TItemType item, System.String logName, MediaBrowser.Controller.Providers.MetadataRefreshOptions options, MediaBrowser.Providers.Manager.RefreshResult refreshResult, System.Threading.CancellationToken cancellationToken) [0x000d9] in <045dc3599e4645da9e16d6b804bde98a>:0 Best - James Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted March 21, 2019 Share Posted March 21, 2019 Hi @@solabc16, Thank you for your help ! My library is about 18 000 files. ISO are rip from my discs, preserving the typical DVD/BD structure. Can you tell me which files are causing issue ? Vincent. Link to comment Share on other sites More sharing options...
solabc16 379 Posted March 21, 2019 Share Posted March 21, 2019 (edited) Hello @@Hjlfmir There's a few things we could do with regard to troubleshooting the realtime monitoring, but as we have a new runtime coming for this platform with the next stable release, it would make sense to hang fire until that update is released. Something that would be useful however, can you run the following from an SSH session and post the output here (or in a file if too long)... sudo /var/packages/EmbyServer/scripts/utilities/sbin/lsof | grep -i "inotify" Thanks for the information about your library, that shouldn't be an issue. Regarding the ISO rips, here are some examples... /volume1/video/005-Concerts/Les Enfoirés 2012 - Le Bal Des Enfoirés (2012) (DVD 1).iso /volume1/video/003-ISO DVD/Ze Inconnus Story - Le Bôcoup Meilleur - Vol.3 (2001).iso /volume1/video/003-ISO DVD/Gad Elmaleh - Sans Tambour (2014).iso ...can you take a look at these and see what their content looks like, these are all generating "streams and format are both null" from FFprobe. Best - James Edited March 21, 2019 by solabc16 Link to comment Share on other sites More sharing options...
Hjlfmir 13 Posted March 22, 2019 Share Posted March 22, 2019 Hi, Attached the result (is was too long to have the beginning ) result.txt Link to comment Share on other sites More sharing options...
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