Sync plugin - encoded media won't play on TV

[Stramm 1]

If I convert (click the convert link) media and then play it on the TV all is working as expected, the video plays. If I use the sync plugin and sync to a folder, select in the dropdown of the selected mredia that file and try to play it on the TV it fails with displaying 'not a supported format'.

If I check the transcode logs, both jobs use the same ffmpeg command and both recoded videos have the same size.

 

sync job:

/bin/ffmpeg -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -f matroska -i file:"/srv/dev-disk-by-label-Backup/@Movies/Movies/_recode_cinema 9/Der Legionär (1998)/Der Legionär (1998).mkv" -map 0:0 -map 0:1 -map -0:s -c:v:0 h264_vaapi -force_key_frames "expr:gte(t,n_forced*5)" -b:v:0 3193412 -maxrate 3193412 -bufsize 6386824 -profile high -level 4.1 -look_ahead 0 -vsync -1 -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -metadata:s:a:0 language=ger -disposition:a:0 default -y "/transcode_tmp/47/32/49d34814-1b0d-4413-937a-b4b079b062f4.mp4"

-rw-r--r-- 1 Jever users 2361283806 Feb  4 18:11 Der Legionär (1998).mp4

and the emby convert function:

/bin/ffmpeg -hwaccel vaapi -hwaccel_device /dev/dri/renderD128 -hwaccel_output_format vaapi -f matroska -i file:"/srv/dev-disk-by-label-Backup/@Movies/Movies/_recode_cinema 9/Der Legionär (1998)/Der Legionär (1998).mkv" -map 0:0 -map 0:1 -map -0:s -c:v:0 h264_vaapi -force_key_frames "expr:gte(t,n_forced*5)" -b:v:0 3193412 -maxrate 3193412 -bufsize 6386824 -profile high -level 4.1 -look_ahead 0 -vsync -1 -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -metadata:s:a:0 language=ger -disposition:a:0 default -y "/transcode_tmp/48/33/0ac2521a-5229-4e98-92a3-9b3e0b06ad23.mp4"

-rw-r--r-- 1 Jever users  2361283806 Feb  4 18:24 Der Legionär (1998) - tv.mp4

Just the file name of the encoded movie differs. So if I had to guess what's happening, then I'd say emby doesn't play the recoded (vie the plugin) movie but tries the original one. And that one fails. But how can I check this or is there something I'm doing wrong or maybe expecting a functionality where nothing exists.

[Luke 37129]

Hi there, can you please attach the emby server log from the playback session? thanks.

[Stramm 1]

Of course... maybe I should add, that I use the Android App to play the movie on the TV.

embyserver.txt

[Luke 37129]

What Emby app is on the TV?

[Stramm 1]

The official Envy app for Samsung TVs

https://emby.media/community/index.php?/topic/45404-how-to-install-the-official-emby-app-on-a-samsung-smart-tv-outside-the-us-uk-and-ireland/&do=findComment&comment=426455

 

However I do not use it but my Android phone instead.

[Luke 37129]

What version of the Samsung app?

[Stramm 1]

V2.2.4

[Stramm 1]

And cause you mentioned the app... I tried to play the movie via the TV app and here it's working. I haven't seen a possibility to choose which version to use, so I can't tell exactly what version is playing. However the original one wouldn't play beforhand.

[Stramm 1]

Hi Luke, any idea yet what I could do? Would uninstalling the Samsung app be an option?

[Luke 37129]

@@Stramm

 

If it's 2.2.4 then I'm afraid this feature is not supported in that app. You're using the community app that was built for older Samsung TV's, and I'm pretty sure this feature was never added to that.

 

What model TV do you have? You really should use our official app if you have a supported model for it. Thanks.

[Stramm 1]

It's an E series model and it seems the official app doesn't support it. What a pity

 

Nevertheless, thanks for your help.