thostr 10 Posted February 4, 2019 Share Posted February 4, 2019 I run Emby from a docker container. and after upgrading to 4.x, I lost my HW transcoding options. I have Emby Premiere, and passed through my Intel CPU, as I have always done. I have attached logs for transcoding transcoding-logs.txt Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 4, 2019 Share Posted February 4, 2019 Hi there, can you please attach the Emby Server and hardware detect logs? HWA is not officially supported in Docker. Chances are you may have turned it in 3.5 on before, but it most likely wasn't even working. It can work, but it will require setup on your part such as installing video drivers within the Docker container, and possibly other things beyond that. Link to comment Share on other sites More sharing options...
thostr 10 Posted February 5, 2019 Author Share Posted February 5, 2019 Does it mean support have been dropped in 4.0? Because it ran perfectly on 3.5 as described in https://hub.docker.com/r/emby/embyserver/#vaapi. In have an unRAID server, and im not sure what you mean by hardware detect logs? But sure, I can attach my embyserver logs. embyserver.log Link to comment Share on other sites More sharing options...
thostr 10 Posted February 7, 2019 Author Share Posted February 7, 2019 Luke, do you need anything else? Hi there, can you please attach the Emby Server and hardware detect logs? Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 7, 2019 Share Posted February 7, 2019 Is this our docker container? Link to comment Share on other sites More sharing options...
thostr 10 Posted February 8, 2019 Author Share Posted February 8, 2019 No I use a docker container build on the Arch package (https://hub.docker.com/r/binhex/arch-emby/) and there was no problems in 3.5 with HW transcoding. Im not sure where the problem lies, so I try here first. It could also be the Arch package or binhex´s docker. But please clarify for me. Has HW transcoding been dropped in 4.0, or was it never supported for docker? Assuming it is supported in Arch, it could either be the docker or the Arch Package, correct? Link to comment Share on other sites More sharing options...
Solution Luke 37112 Posted February 8, 2019 Solution Share Posted February 8, 2019 Please use our official docker package: https://emby.media/download.html Thanks. 1 Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 8, 2019 Share Posted February 8, 2019 HWA transcoding is not officially supported in Docker, but you'll still have a better chance with our container. And yes, you could also use our Arch package. Link to comment Share on other sites More sharing options...
Keltere 0 Posted February 9, 2019 Share Posted February 9, 2019 (edited) @@thostr try downgrading the intel driver to 1.3, the 1.4 it's incompatible with emby, don't know why. @@Luke i have arch without docker and the new driver update from intel broke the compatibility and emby can't load the vaapi driver, not even for the decoder. Can something be done about it? Could a recompile of the package be enough? For arch user you can fix with this: wget https://archive.archlinux.org/packages/i/intel-media-driver/intel-media-driver-18.3.0-2-x86_64.pkg.tar.xz pacman -U intel-media-driver-18.3.0-2-x86_64.pkg.tar.xz PS: Do you will ever release an official image for arch on the release github? Edited February 9, 2019 by Keltere Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 9, 2019 Share Posted February 9, 2019 @@thostr try downgrading the intel driver to 1.3, the 1.4 it's incompatible with emby, don't know why. @@Luke i have arch without docker and the new driver update from intel broke the compatibility and emby can't load the vaapi driver, not even for the decoder. Can something be done about it? Could a recompile of the package be enough? For arch user you can fix with this: wget https://archive.archlinux.org/packages/i/intel-media-driver/intel-media-driver-18.3.0-2-x86_64.pkg.tar.xz pacman -U intel-media-driver-18.3.0-2-x86_64.pkg.tar.xz PS: Do you will ever release an official image for arch on the release github? Please attach the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
Keltere 0 Posted February 9, 2019 Share Posted February 9, 2019 @@Luke now i've tried updating the intel-media-driver and now it's working just fine. Don't know why, maybe a wrong update or something wrong with the package. Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 9, 2019 Share Posted February 9, 2019 Thanks for the info. There's nothing necessarily wrong. Running the latest video drivers is listed as part our user required setup for hardware acceleration: https://github.com/MediaBrowser/Wiki/wiki/Hardware-Acceleration-Overview Thanks. Link to comment Share on other sites More sharing options...
thostr 10 Posted February 11, 2019 Author Share Posted February 11, 2019 Thank you both I installed the official Docker image, and HW showed up again. I'll start migrating my data and use that from now on Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 11, 2019 Share Posted February 11, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
chrissi55 2 Posted February 15, 2019 Share Posted February 15, 2019 (edited) Hi there, my HWA looks like post No 1 of thostr My emby server is running under vmware esxi 6.5 as ubuntu 18.04.2 emby version is 4.0.2.0 what should i install / which ubuntu packages? My problem is, that on my tv the sound comes as stereó sound instead of DTS or Dolby D Sound when playing videos with that soundtype. e.g. my android client is 3.8.34 - i have an dune hd pro 4K with android 7.1.1 and latest firmware. Edited February 15, 2019 by chrissi55 Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 15, 2019 Share Posted February 15, 2019 Hi, did you check out our hwa setup guide? https://github.com/MediaBrowser/Wiki/wiki/Hardware-Acceleration-Overview Link to comment Share on other sites More sharing options...
chrissi55 2 Posted February 15, 2019 Share Posted February 15, 2019 (edited) I've read this: Linux Emby supports the following hardware acceleration variants on Linux Nvidia NVDEC & NVENCAPI for video encoding and decoding acceleration using Nvidia GPUs VA API]Video Acceleration API for Linux is supported by several device manufacturers Intel QuickSync VideoIntel's brand for its dedicated video encoding and decoding hardware core But didn't really understand wich one i should use or wich packages are needed for esxi vsphere clients trying i965-va-driver -> "installed .... is allready the latest version..." And i'm not sure if this is reasonable for my problem not having DTS or Dolby Digital sound on my emby clients? Searching www i found this: http://www.mkv-troubleshooting.com/play-mkv-files-on-emby and this http://www.brorsoft.com/tutorial/play-mkv-via-emby.html But this blog is old - so i'm not sure if it's still true ... Edited February 15, 2019 by chrissi55 Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 15, 2019 Share Posted February 15, 2019 This topic is about hardware acceleration when transcoding. Are you now able to see hardware acceleration options? Virtualized environments always present additional challenges. You will probably need to configure the VM to allow access to the GPU. Link to comment Share on other sites More sharing options...
chrissi55 2 Posted February 15, 2019 Share Posted February 15, 2019 (edited) ...Are you now able to see hardware acceleration options? Virtualized environments always present additional challenges. .... No i'm not. But what is more important for me is the ability to play mkv files h.264 / h.265 with DTS / Dolby D within emby client. I tried it with emby for android, emby Theatre unter windows 10, and emby for kodi - all with no success. Allways hear the Stereo Sound ... Edited February 15, 2019 by chrissi55 Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 15, 2019 Share Posted February 15, 2019 @@chrissi55 we're happy to help. Please see how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
chrissi55 2 Posted February 16, 2019 Share Posted February 16, 2019 Yes i made a short log while the player started and played one FullHD file with DTS 5.1 sound. Playing the same file via an USB Stick connected to the player (not via emby) the DTS sound is detected by the A/V Amplifier correctly. Playing via emby (Auto/Direct so 1:1 play) the sound stays at Stereo mode. (A/V Amplifier not switching to the new sound mode) my logfile is attached There are not many errors in my logfile i think - but you're the experts and i'm sure you can help me with that Btw - i disabled the transcoding in emby for the moment. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37112 Posted February 16, 2019 Share Posted February 16, 2019 What Emby app did you play with? Link to comment Share on other sites More sharing options...
chrissi55 2 Posted February 17, 2019 Share Posted February 17, 2019 (edited) The first log shows my emby for android (latest version of google play store) must be 3.8.34 It is installed under android 7.1.1 on my Dune HD Pro 4K Media Player. Now i made a second log file and tried emby theatre from microsoft store latest version under Windows 10 1809 it's version 1.1.244.0 Log is attached from today. I should mention that all my clients are forced to use secure con via https://.... and a valid Let's Encrypt certificate generated by this tip embyserver.txt Edited February 17, 2019 by chrissi55 Link to comment Share on other sites More sharing options...
Luke 37112 Posted March 10, 2019 Share Posted March 10, 2019 @@chrissi55 can you attach the ffmpeg log as well? thanks ! Link to comment Share on other sites More sharing options...
chrissi55 2 Posted March 10, 2019 Share Posted March 10, 2019 (edited) Thanks for help. I attached the file. I should mention, that i updated my emby to 4.1.0.12 BETA as well. But there is no change in behaviour audio output is concerned. ffmpeg.txt ffmpeg-remux.txt Edited March 10, 2019 by chrissi55 Link to comment Share on other sites More sharing options...
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