kaynemo 13 Posted January 18, 2019 Share Posted January 18, 2019 Hi all, I tried to upgrade to Emby 4x and got many troubles: 1. Multiple instances of Emby (3 to be exact) in the Activity Monitor 2. Plugins failed to check for update: No route to host at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFile(HttpRequestOptions options) at Emby.Server.Implementations.Updates.InstallationManager.PerformPackageInstallation(IProgress`1 progress, String target, PackageVersionInfo package, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackageInternal(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackage(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) 3. IMVDB (no route to host error, failed to install 4. Videos will not play, only music (decoding issues??) 5. See the log attached. 6. For now I rolled back to the previous version (thank God, that worked - I desperately need the system to function for the next few days at least) Hope the log helps. Please tell me what is wrong. Much thanks, Embyserver4Log.rtf Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 18, 2019 Share Posted January 18, 2019 Hi there, can you try rebooting your machine? I would suggest completing a library scan following the upgrade. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted January 18, 2019 Author Share Posted January 18, 2019 (edited) Well I did all of that, no luck. On my older setup (3.5.3.0) no hardware acceleration is turned on (I tried it and it just doesnt seem to work) if that matters. I do hope that at some point I'd be able to do so. It should playback better encoding with hardware, right ? Another thing I just noticed that it (the video) plays back differently on different broswers. Opera stutters, so does Chrome, but Safari and Firefox and IOS Safari and Chrome play well (go figure) Edited January 18, 2019 by kaynemo Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 18, 2019 Share Posted January 18, 2019 Can we look at log files of playback examples? thanks. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted January 18, 2019 Author Share Posted January 18, 2019 Where do I locate them? Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 18, 2019 Share Posted January 18, 2019 The same place where you got the server log. These would be ffmpeg log examples of playback transcoding sessions. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted January 18, 2019 Author Share Posted January 18, 2019 I think this is it. See attached. Thanks. FFMpegTransodeLog.rtf Link to comment Share on other sites More sharing options...
kaynemo 13 Posted January 18, 2019 Author Share Posted January 18, 2019 And another one, a bit earlier. Thanks. FFMpegTransodeLog_2.rtf Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 19, 2019 Share Posted January 19, 2019 I think this is it. See attached. Thanks. The log shows no obvious problem. What exactly happened in this session? I notice you customized the transcoding CRF. Can you try setting that back to default? Thanks ! Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 6, 2019 Author Share Posted February 6, 2019 (edited) Sorry, I couldn't deal with this earlier - I need the server working. Now that I have a bit of time to fool around with it, I am trying out the new version again. UPD. Ok. After setting CRF to 23 videos started working and all is well. The only issue is that the plugins fail to upgrade/install (No route to host error) - I did check and the Firewall is turned OFF. The most pressing issue are the plugins - I would like to have BackUpServer back at least. Can we fix that ? This is what happens updating/installing plugins: 2019-02-06 14:04:24.426 Error HttpClient: Error getting response from *** Error Report *** Version: 4.0.1.0 Command line: /Applications/EmbyServer.app/Contents/MacOS/EmbyServer.dll Operating system: Unix 16.7.0.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: /Users/emby/.config/emby-server Application directory: /Applications/EmbyServer.app/Contents/MacOS System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: No route to host ---> System.Net.Sockets.SocketException: No route to host at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) --- End of inner exception stack trace --- at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) at System.Threading.Tasks.ValueTask`1.get_Result() at System.Net.Http.HttpConnectionPool.CreateConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Threading.Tasks.ValueTask`1.get_Result() at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync(ValueTask`1 creationTask) at System.Threading.Tasks.ValueTask`1.get_Result() at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options) Source: System.Net.Http TargetSite: Void MoveNext() at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) at System.Threading.Tasks.ValueTask`1.get_Result() at System.Net.Http.HttpConnectionPool.CreateConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Threading.Tasks.ValueTask`1.get_Result() at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync(ValueTask`1 creationTask) at System.Threading.Tasks.ValueTask`1.get_Result() at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken) at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken) at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options) InnerException: System.Net.Sockets.SocketException: No route to host Source: System.Private.CoreLib TargetSite: Void Throw() at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) 2019-02-06 14:04:24.432 Error InstallationManager: Package installation failed *** Error Report *** Version: 4.0.1.0 Command line: /Applications/EmbyServer.app/Contents/MacOS/EmbyServer.dll Operating system: Unix 16.7.0.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: /Users/emby/.config/emby-server Application directory: /Applications/EmbyServer.app/Contents/MacOS System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: No route to host ---> System.Net.Sockets.SocketException: No route to host at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFile(HttpRequestOptions options) at Emby.Server.Implementations.Updates.InstallationManager.PerformPackageInstallation(IProgress`1 progress, String target, PackageVersionInfo package, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackageInternal(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackage(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) Source: System.Net.Http TargetSite: Void MoveNext() at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFile(HttpRequestOptions options) at Emby.Server.Implementations.Updates.InstallationManager.PerformPackageInstallation(IProgress`1 progress, String target, PackageVersionInfo package, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackageInternal(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackage(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) InnerException: System.Net.Sockets.SocketException: No route to host Source: System.Private.CoreLib TargetSite: Void Throw() at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) 2019-02-06 14:04:24.451 Debug XmlSerializer: Deserializing file /Users/emby/.config/emby-server/config/notifications.xml 2019-02-06 14:04:24.484 Error TaskManager: Error *** Error Report *** Version: 4.0.1.0 Command line: /Applications/EmbyServer.app/Contents/MacOS/EmbyServer.dll Operating system: Unix 16.7.0.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: /Users/emby/.config/emby-server Application directory: /Applications/EmbyServer.app/Contents/MacOS System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: No route to host ---> System.Net.Sockets.SocketException: No route to host at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFile(HttpRequestOptions options) at Emby.Server.Implementations.Updates.InstallationManager.PerformPackageInstallation(IProgress`1 progress, String target, PackageVersionInfo package, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackageInternal(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackage(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) Source: System.Net.Http TargetSite: Void MoveNext() at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFile(HttpRequestOptions options) at Emby.Server.Implementations.Updates.InstallationManager.PerformPackageInstallation(IProgress`1 progress, String target, PackageVersionInfo package, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackageInternal(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.InstallPackage(PackageVersionInfo package, Boolean isPlugin, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) InnerException: System.Net.Sockets.SocketException: No route to host Source: System.Private.CoreLib TargetSite: Void Throw() at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken) Thanks Edited February 6, 2019 by kaynemo Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 6, 2019 Share Posted February 6, 2019 Hi there, please attach the complete emby server log. thanks. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 6, 2019 Author Share Posted February 6, 2019 (edited) This log is wrong - see the next post, sorry! Thanks EmbyLog_6Feb_2019_kaynemo.rtf Edited February 6, 2019 by kaynemo Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 6, 2019 Author Share Posted February 6, 2019 Sorry, Luke ! Disregard the first log - here is the one that should contain plugin errors!! Thanks EmbyLog_6Feb_2019_kaynemo_with_ERRORS.rtf Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 7, 2019 Author Share Posted February 7, 2019 Sorry to bump this thread, Luke, but is there any info on why the plugins fail to install ? Much thanks Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 8, 2019 Share Posted February 8, 2019 The connection to https://embydata.com is failing. Perhaps you have something on the machine blocking access to it? 2019-02-06 20:36:19.916 Info HttpClient: GetTempFileResponse url: https://embydata.com/admin/service/packageFiles/OMDb.dll_1.0.4.exe\ 2019-02-06 20:36:19.971 Error HttpClient: Error getting response from \ *** Error Report ***\ Version: 4.0.1.0\ Command line: /Applications/EmbyServer.app/Contents/MacOS/EmbyServer.dll\ Operating system: Unix 16.7.0.0\ 64-Bit OS: True\ 64-Bit Process: True\ User Interactive: True\ Processor count: 8\ Program data path: /Users/emby/.config/emby-server\ Application directory: /Applications/EmbyServer.app/Contents/MacOS\ System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: No route to host ---> System.Net.Sockets.SocketException: No route to host\ at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)\ --- End of inner exception stack trace ---\ at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)\ at System.Threading.Tasks.ValueTask`1.get_Result()\ at System.Net.Http.HttpConnectionPool.CreateConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)\ at System.Threading.Tasks.ValueTask`1.get_Result()\ at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync(ValueTask`1 creationTask)\ at System.Threading.Tasks.ValueTask`1.get_Result()\ at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)\ at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)\ at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)\ at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)\ at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options)\ Source: System.Net.Http\ TargetSite: Void MoveNext()\ at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)\ at System.Threading.Tasks.ValueTask`1.get_Result()\ at System.Net.Http.HttpConnectionPool.CreateConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)\ at System.Threading.Tasks.ValueTask`1.get_Result()\ at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync(ValueTask`1 creationTask)\ at System.Threading.Tasks.ValueTask`1.get_Result()\ at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)\ at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)\ at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)\ at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)\ at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.GetTempFileResponse(HttpRequestOptions options)\ InnerException: System.Net.Sockets.SocketException: No route to host\ Source: System.Private.CoreLib\ TargetSite: Void Throw()\ at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)\ Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 11, 2019 Author Share Posted February 11, 2019 (edited) Damn. It is strange, but through the browser the connection to https://embydata.com/ works only through VPN, which is probably why Emby can't connect to the plugins and such. Somehow the provider seems to be blocking it, I guess, for non apparent reason. I have no idea what to do now, strange even more, that hasn't been happening before. Kirill Edited February 11, 2019 by kaynemo Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 12, 2019 Share Posted February 12, 2019 Can you let them know about it? Or configure the VPN to allow it? Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 12, 2019 Author Share Posted February 12, 2019 (edited) Strange enough - the site will load if accessed with http:// not https:// - any thoughts ? Edited February 12, 2019 by kaynemo Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 12, 2019 Share Posted February 12, 2019 What do you mean exactly? Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 13, 2019 Author Share Posted February 13, 2019 If I input https://Embydata.com in the browser - I get no connection. But if I input http://Embydata.com - I see the page Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 13, 2019 Share Posted February 13, 2019 What does the browser say? Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 14, 2019 Author Share Posted February 14, 2019 The first (erroneous screenshot) is when I attempt to connect with https:// The second (successful screenshot) is when I attempt to connect with http:// It seems I get an error trying to establish a secure connection (it does work if VPN is used though) Thanks Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 14, 2019 Share Posted February 14, 2019 Ok well that is not meant to be put in a browser address bar anyway. Link to comment Share on other sites More sharing options...
kaynemo 13 Posted February 15, 2019 Author Share Posted February 15, 2019 That is true, However, when I do the same on a different machine (at home), both addresses work fine in the browser. Therefore, it is either an ISP block, or my IT Department block in this particular connection. I will try to summon the people from the IT Dpt and figure this conundrum. If I do, I’ll post the results. For now you t is VPN. Link to comment Share on other sites More sharing options...
Luke 37064 Posted February 15, 2019 Share Posted February 15, 2019 Thanks for the info. Link to comment Share on other sites More sharing options...
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