Sizzlebox 2 Posted January 16, 2019 Share Posted January 16, 2019 (edited) I am using Emby Server 3.5 Windows 10, and I have attempted to watch any video (I've tried 480p, 1080p h264 and 4k HEVC) on AppleTV4, iOS, and within the web browser. I can log in, I can navigate through menus of the library, but every video file in my library will "open" (begin the spinning circle) and stay that way and never stop or error out. I also have tried simple things like restarting the server and doing a full server hardware shutdown and restart. See attached logs when I tried via web browser. Log-20190115.txt Edited January 16, 2019 by Sizzlebox Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 16, 2019 Share Posted January 16, 2019 Hi. Did you forget to attach the log? Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 16, 2019 Author Share Posted January 16, 2019 Hi. Did you forget to attach the log? Yeah. I selected the file to attach but forgot to hit the attach this file icon. I edited the first post with the log. Should be good to go now. Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 16, 2019 Share Posted January 16, 2019 Try playing without subtitles. Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 16, 2019 Author Share Posted January 16, 2019 same problem. Log-20190115-nosubs.txt Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 16, 2019 Share Posted January 16, 2019 Hi there, can you update to the new 4.0 release and see if you still have a problem? Please make sure to read the release notes: https://emby.media/community/index.php?/blog/1/entry-447-announcing-emby-server-40/ Thanks ! Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 16, 2019 Author Share Posted January 16, 2019 Same problem. tried different content, used web-based and iOS playback from server. See logs. ffmpeg-directstream-4.0.0.2-20190116.txt ffmpeg-remux--4.0.0.2-20190116.txt emby-server-4.0.0.2-20190116.txt Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 16, 2019 Author Share Posted January 16, 2019 I re-scanned my library, got ONE video to do playback after a long wait, and then could not get it to replicate. emby-server-4.0.0.2-20190116-diskscan.txt.txt ffmpeg-remux--4.0.0.2-20190116-diskscan.txt.txt hardware_detection-scan.txt.txt Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 16, 2019 Share Posted January 16, 2019 I re-scanned my library, got ONE video to do playback after a long wait, and then could not get it to replicate. So now it's playing fine? Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 16, 2019 Author Share Posted January 16, 2019 So now it's playing fine? No, same problem. It did play one video, I don’t know what was different about that. I quit out of it and tried the same and other videos and it still hangs/freezes. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 17, 2019 Share Posted January 17, 2019 This is probably the reason: 2019-01-16 11:45:55.313 Error MediaSourceManager: Error getting media sources *** Error Report *** Version: 4.0.0.2 Command line: C:\Users\Sizzle\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 6 Program data path: C:\Users\Sizzle\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\Sizzle\AppData\Roaming\Emby-Server\system SQLitePCL.pretty.SQLiteException: Busy: database is locked Somehow you've managed to get two instances of Emby Server running at the same time. Do you have more than one windows user running Emby Server? Can you try rebooting your machine? Thanks. Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 17, 2019 Author Share Posted January 17, 2019 I restarted Windows and also got Emby premiere (thanks for your tech support) and restarted the Emby server after getting premier (just to be safe). I have the same problem of the database is locked... embyserver-after-restart.txt Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 18, 2019 Author Share Posted January 18, 2019 Update -- I verified I have Emby only booting from one startup folder (user) and not in the general system startup. Also, it show no sign of running as a service. Still does not work. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted January 18, 2019 Share Posted January 18, 2019 Do you get the same results if you click on the tray icon and exit, verify in task manager embytray.exe and embyserver.exe are not still running, then start Emby manually from start menu? Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 18, 2019 Share Posted January 18, 2019 Have you by any chance ever setup a windows service for Emby? Are there multiple windows users on the machine? Link to comment Share on other sites More sharing options...
Sizzlebox 2 Posted January 18, 2019 Author Share Posted January 18, 2019 Oddly, it seems one of my hard drives (not boot drive) was failing and I've disconnected the HD, rebooted the system and Emby works perfectly now. It previously had Emby content on it, but I had removed the media recently. Maybe the library kept trying to read the failing drive? Either way, seems like it's resolved now. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 18, 2019 Share Posted January 18, 2019 Interesting, thanks for the feedback ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now