unrealized 1 Posted September 13, 2018 Share Posted September 13, 2018 When trying to browse media library, the app sits in a loading state, it's almost unusable when trying to browse the library. This is not the case when using web-browser, firestick, or roku, only on Samsung, LG and Xbox One apps. 1 Link to comment Share on other sites More sharing options...
SamES 890 Posted September 13, 2018 Share Posted September 13, 2018 Hi, sorry to hear this. Could you please let me know what your TV model is and which version of the app you are running? Link to comment Share on other sites More sharing options...
unrealized 1 Posted September 13, 2018 Author Share Posted September 13, 2018 (edited) Hi, sorry to hear this. Could you please let me know what your TV model is and which version of the app you are running? It's a UN55H6203 Latest App, just downloaded / installed it. Edited September 13, 2018 by unrealized Link to comment Share on other sites More sharing options...
Luke 37064 Posted September 13, 2018 Share Posted September 13, 2018 This is a 2014 model? Link to comment Share on other sites More sharing options...
unrealized 1 Posted September 13, 2018 Author Share Posted September 13, 2018 This is a 2014 model? Yes, correct Link to comment Share on other sites More sharing options...
Luke 37064 Posted September 13, 2018 Share Posted September 13, 2018 Ok, with each new update we are working on improving performance. We need to add virtualized scrolling into the app and then that should solve pretty much all problems. It is something we're working on. Thanks. 2 Link to comment Share on other sites More sharing options...
unrealized 1 Posted September 13, 2018 Author Share Posted September 13, 2018 Ok, with each new update we are working on improving performance. We need to add virtualized scrolling into the app and then that should solve pretty much all problems. It is something we're working on. Thanks. Understood, is there an ETA for this? I notice the same is for Xbox One and LG as well? Do you expect all these to roll out at the same time? Link to comment Share on other sites More sharing options...
Luke 37064 Posted September 13, 2018 Share Posted September 13, 2018 They would roll out at the same time yes. I don't have an ETA at this point. 1 Link to comment Share on other sites More sharing options...
Guest JaysEmby Posted November 26, 2018 Share Posted November 26, 2018 is there any update on the " virtualized scrolling" as also have the same issue on MU6120 TV with slow scrolling on large library or it freezes for a few seconds, currently using roku device for now but be great to know if any progress on this strange issue Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 26, 2018 Share Posted November 26, 2018 I'm hoping to be able to spend more time on that following the upcoming 3.6 release. Thanks. Link to comment Share on other sites More sharing options...
Guest cheeky.monkey Posted November 26, 2018 Share Posted November 26, 2018 Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 26, 2018 Share Posted November 26, 2018 Yea we have an approved 2015 release that has been stuck in a state of waiting to launch for a month now. Link to comment Share on other sites More sharing options...
Guest JaysEmby Posted November 26, 2018 Share Posted November 26, 2018 samsung are a pain for pushing updates out, just like there phones Link to comment Share on other sites More sharing options...
shocker 113 Posted December 24, 2018 Share Posted December 24, 2018 Yea we have an approved 2015 release that has been stuck in a state of waiting to launch for a month now. Just a question, is this fixed on the newer releases? >1.0.45? As of now loading a 10k library on Samsung Tizen 1.0.45 or LG with 1.0.9 is almost impossible. Link to comment Share on other sites More sharing options...
Luke 37064 Posted December 24, 2018 Share Posted December 24, 2018 Each new release continues to improve the performance. Thanks. Link to comment Share on other sites More sharing options...
Guest JaysEmby Posted December 24, 2018 Share Posted December 24, 2018 question is when is this gonna actually gonna be sorted or looked at its easy to say "Each new release continues to improve the performance" but it really hasn't at all, it is still dreadfully slow navigation performance with large library's or just freezes for so long, this has been going on for over a year since someone posted about the slow navigating back in july 2017, and we are no where closer to actually having a fix for this odd issue be nice to know what is actually causing the terrible performance when comes to larger library's only plex doesn't have this issue on my samsung 2017 tv Link to comment Share on other sites More sharing options...
Luke 37064 Posted December 24, 2018 Share Posted December 24, 2018 We are working on improving the performance of the app. Thanks. Link to comment Share on other sites More sharing options...
beherenow 0 Posted January 4, 2019 Share Posted January 4, 2019 I've a Samsung H6700 (running emby v0.122) and experience the same poor performance when browsing the media library; on average it's >10 seconds between (handheld) remote click and change happening. It's kind of unusable.. My Emby server runs on Synology NAS. Interestingly, performance is great when viewing library from Windows PC (via Chrome webui), and only slightly worst on my Android tablet (but still acceptable). Anyway, given the comment in pinned thread "Samsung is no longer taking inputs for their legacy OS as of Oct 2018" I'm guessing this is a good as Emby shall get for my telly: https://emby.media/community/index.php?/topic/31461-emby-for-samsung-status-release-notes-tizen-orsay/ @@Luke, does that contradict your above comments somewhat? So my questions please, are there any device I can plug into my H6700 to experience a better performance? I'm thinking something like Amazon Fire Stick TV?? Alternatively, if more recent Emby versions perform better, can I host a version on my own Web server and point Sammy telly at it to run a better version? Is that at all possible? Many thanks. Link to comment Share on other sites More sharing options...
beherenow 0 Posted January 4, 2019 Share Posted January 4, 2019 Comparing the log file entries between the PC and Sammy TV when browsing the Movies library highlights the poor Sammy performance: Sammy TV, has (mostly) same initial GET request to server followed by SELECT query (~3 seconds) and long (~10 second) response: Info HttpServer: HTTP GET http://ruby:8096/emby/Users/5a079dfb392d4b0f90c5b4f8bc35f167/Items?SortBy=DateCreated%2CSortName&SortOrder=Descending&IncludeItemTypes=Movie&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo%2CMediaSourceCount%2CSortName&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb%2CDisc&StartIndex=0&parentId=f137a2dd21bbc1b99aa5c0f6bf02a805. UserAgent: Mozilla/5.0 (SmartHub; SMART-TV; U; Linux/SmartTV+2014; Maple2012) AppleWebKit/537.42+ (KHTML, like Gecko) SmartTV Safari/537.42+ Debug SqliteItemRepository: GetItemList query time (slow): 2854ms. Query: select type,data,EndDate,ChannelId,CommunityRating,IndexNumber,Width,Height,Name,Path,PremiereDate,ParentIndexNumber,ProductionYear,OfficialRating,ForcedSortName,RunTimeTicks,DateModified,guid,ParentId,Audio,IsInMixedFolder,PrimaryVersionId,Album,CriticRating,IsVirtualItem,SeriesName,ProviderIds,Images,TotalBitrate,ExtraType,ExternalId,OwnerId from TypedBaseItems A where type=@[member="type"] AND (TopParentId=@TopParentId) Group by PresentationUniqueKey ORDER BY DateCreated DESC,SortName DESC Info HttpServer: HTTP Response 200 to 192.168.1.65. Time: 9364ms (slow). http://ruby:8096/emby/Users/5a079dfb392d4b0f90c5b4f8bc35f167/Items?SortBy=DateCreated%2CSortName&SortOrder=Descending&IncludeItemTypes=Movie&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo%2CMediaSourceCount%2CSortName&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb%2CDisc&StartIndex=0&parentId=f137a2dd21bbc1b99aa5c0f6bf02a805 PC, (almost) same initial query and much faster response. No need for SELECT query.. Info HttpServer: HTTP GET http://ruby:8096/emby/Users/5a079dfb392d4b0f90c5b4f8bc35f167/Items?SortBy=DateCreated%2CSortName&SortOrder=Descending&IncludeItemTypes=Movie&Recursive=true&Fields=PrimaryImageAspectRatio%2CMediaSourceCount%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb&StartIndex=0&Limit=100&ParentId=f137a2dd21bbc1b99aa5c0f6bf02a805. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36 Info HttpServer: HTTP GET http://ruby:8096/emby/Users/5a079dfb392d4b0f90c5b4f8bc35f167/Items/f137a2dd21bbc1b99aa5c0f6bf02a805. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36 Info HttpServer: HTTP Response 200 to 192.168.1.226. Time: 41ms. http://ruby:8096/emby/Users/5a079dfb392d4b0f90c5b4f8bc35f167/Items/f137a2dd21bbc1b99aa5c0f6bf02a805 Info HttpServer: HTTP Response 200 to 192.168.1.226. Time: 1327ms (slow). http://ruby:8096/emby/Users/5a079dfb392d4b0f90c5b4f8bc35f167/Items?SortBy=DateCreated%2CSortName&SortOrder=Descending&IncludeItemTypes=Movie&Recursive=true&Fields=PrimaryImageAspectRatio%2CMediaSourceCount%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb&StartIndex=0&Limit=100&ParentId=f137a2dd21bbc1b99aa5c0f6bf02a805 Obviously the client software is different on these two devices, with the newer software (PC) performing much better. Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 4, 2019 Share Posted January 4, 2019 The upcoming 3.6 release of Emby Server will provide considerable performance improvements that I think you'll enjoy. Link to comment Share on other sites More sharing options...
beherenow 0 Posted January 4, 2019 Share Posted January 4, 2019 Ok, great. Out of interest, where is the 3.6 development happening? It doesn't appear to be here: ? https://github.com/MediaBrowser/Emby Link to comment Share on other sites More sharing options...
beherenow 0 Posted January 5, 2019 Share Posted January 5, 2019 Holy cow, I need a brew! https://github.com/MediaBrowser/Emby/issues/3075 Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 5, 2019 Share Posted January 5, 2019 We are not publishing the source for 3.6 at this time but it's already on the beta channel if you'd like to try it out. Thanks ! Link to comment Share on other sites More sharing options...
OnyxUK 78 Posted January 21, 2021 Share Posted January 21, 2021 Hi luke, i seem to be having the same problem here also i am using a Samsung Smart TV (UE50RU7020KXXU) and using app Version 1.0.88. while also running the beta version for main server. any recommendations on you can give me to try a fix this ? embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37064 Posted January 22, 2021 Share Posted January 22, 2021 13 hours ago, ONYX MEDIA said: Hi luke, i seem to be having the same problem here also i am using a Samsung Smart TV (UE50RU7020KXXU) and using app Version 1.0.88. while also running the beta version for main server. any recommendations on you can give me to try a fix this ? embyserver.txt 1.45 MB · 1 download How does the web app compare on other devices? Link to comment Share on other sites More sharing options...
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