snodrog742 31 Posted July 15, 2018 Share Posted July 15, 2018 We have a friend trying to use a PS4 but receives the following error: Logs don't indicate an error unless I'm missing something: Log-2.txt Any help appreciated! Link to comment Share on other sites More sharing options...
Luke 37064 Posted July 16, 2018 Share Posted July 16, 2018 Can you provide the media info of that file from the web app? thanks. Link to comment Share on other sites More sharing options...
snodrog742 31 Posted July 16, 2018 Author Share Posted July 16, 2018 Can you provide the media info of that file from the web app? thanks. Link to comment Share on other sites More sharing options...
snodrog742 31 Posted July 16, 2018 Author Share Posted July 16, 2018 (edited) Can you provide the media info of that file from the web app? thanks. Edited July 16, 2018 by snodrog742 Link to comment Share on other sites More sharing options...
Luke 37064 Posted July 16, 2018 Share Posted July 16, 2018 Great, thanks. Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 22, 2018 Share Posted July 22, 2018 We have a friend trying to use a PS4 but receives the following error: JPEG_20180715_195029.jpg Logs don't indicate an error unless I'm missing something: Log-2.txt Any help appreciated! Are you using the default Emby setup or do you have your server behind a reverse proxy at all? Having the same issue and my Emby is behind an nginx reverse proxy Link to comment Share on other sites More sharing options...
pir8radio 1292 Posted July 22, 2018 Share Posted July 22, 2018 Are you using the default Emby setup or do you have your server behind a reverse proxy at all? Having the same issue and my Emby is behind an nginx reverse proxy for your issue, if its related to mp4's, make sure you have the range headers set. proxy_set_header Range $http_range; ## Allows specific chunks of a file to be requested. proxy_set_header If-Range $http_if_range; ## Allows specific chunks of a file to be requested. Link to comment Share on other sites More sharing options...
snodrog742 31 Posted July 22, 2018 Author Share Posted July 22, 2018 Are you using the default Emby setup or do you have your server behind a reverse proxy at all? Having the same issue and my Emby is behind an nginx reverse proxy We believe it was the reverse proxy as well but nobody has tried playing again to confirm. Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 22, 2018 Share Posted July 22, 2018 for your issue, if its related to mp4's, make sure you have the range headers set. proxy_set_header Range $http_range; ## Allows specific chunks of a file to be requested. proxy_set_header If-Range $http_if_range; ## Allows specific chunks of a file to be requested. What format does the ps4 play files back in? I added the above lines inside the location section of the nginx conf (with the other proxy set headers) however still get the error message. Link to comment Share on other sites More sharing options...
pir8radio 1292 Posted July 22, 2018 Share Posted July 22, 2018 What format does the ps4 play files back in? I added the above lines inside the location section of the nginx conf (with the other proxy set headers) however still get the error message. what's your nginx config look like? are you using emby.domain.com or domain.com/emby ? Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 22, 2018 Share Posted July 22, 2018 Using emby.domain.com location / { proxy_pass http://internal-ip:8096; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header Host $host; proxy_set_header X-Forwarded-Proto $remote_addr; proxy_set_header X-Forwarded-Protocol $scheme; proxy_redirect off; ###SET SECURITY HEADERS add_header X-XSS-Protection "1; mode=block"; add_header X-Content-Type-Options nosniff; add_header X-Frame-Options SAMEORIGIN; ###Send websocket data to the backend proxy_http_version 1.1; proxy_set_header Upgrade $http_upgrade; proxy_set_header Connection "upgrade"; proxy_read_timeout 86400; ###Fix issues withh mp4 file proxy_set_header Range $http_range; ## Allows specific chunks of a file to be requested. proxy_set_header If-Range $http_if_range; ## Allows specific chunks of a file to be requested. access_log /var/log/nginx/emby-access.log combined; Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 22, 2018 Share Posted July 22, 2018 what's your nginx config look like? are you using emby.domain.com or domain.com/emby ? Would you be able to post (or send) me a copy of your nginx config? Link to comment Share on other sites More sharing options...
pir8radio 1292 Posted July 22, 2018 Share Posted July 22, 2018 (edited) Would you be able to post (or send) me a copy of your nginx config? My config: https://emby.media/community/index.php?/topic/48236-setting-up-emby-behind-a-reverse-proxy-nginx/?p=457670 Do you have any errors when browsing the web ui using the chrome developer tools? Your config says "internal IP" is nginx on the same PC as emby? you should use 127.0.0.1 if it is. Cleans up some potential network issues. Edited July 22, 2018 by pir8radio Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 22, 2018 Share Posted July 22, 2018 Thanks for your config, useful to see others! Looks like I have nearly everything you do in there. No error in developer tools console. "internal-ip" is the internal IP of the emby server (it's not on local host) Does your playback on a playstation work? Link to comment Share on other sites More sharing options...
pir8radio 1292 Posted July 22, 2018 Share Posted July 22, 2018 Thanks for your config, useful to see others! Looks like I have nearly everything you do in there. No error in developer tools console. "internal-ip" is the internal IP of the emby server (it's not on local host) Does your playback on a playstation work? I don't have a playstation to test, you can test on mine and let me know if you want. Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 23, 2018 Share Posted July 23, 2018 Thanks will try it tonight and post back! Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 23, 2018 Share Posted July 23, 2018 Also, do the set security headers need to be inside the location block or outside? (or does it not make a difference?) Link to comment Share on other sites More sharing options...
pir8radio 1292 Posted July 23, 2018 Share Posted July 23, 2018 Also, do the set security headers need to be inside the location block or outside? (or does it not make a difference?) I've always put mine inside my location block, I believe they can be in the server block. So, did my server work on your ps4? Im a bit curious. Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted July 24, 2018 Share Posted July 24, 2018 Unfortunately I did not get the chance to try last night and probably won't for the next few days. Can I send you a dm when I'll get the chance too? Link to comment Share on other sites More sharing options...
runtimesandbox 152 Posted September 29, 2018 Share Posted September 29, 2018 (edited) Luke still not working on the latest version of Emby Server This is the error that is displayed on the TV: Weirdly the trailers play fine Edited April 2, 2019 by spudd Link to comment Share on other sites More sharing options...
Luke 37064 Posted September 30, 2018 Share Posted September 30, 2018 Trailers play fine most likely because they're playing from youtube, and not your server. Unfortunately I don't have an answer for you but it definitely sounds proxy related to me. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now