Drerex 0 Posted June 29, 2018 Share Posted June 29, 2018 When I go to Live TV on the server, I am trying to setup my guide. I am a registered user over at Schedules Direct and have an active account. When I try to login, I get the " Alert, There was an error saving the TV provider. Please ensure it is accessible and try again." error. How do I go about fixing this? My Emby server is running on Freenas 11.1-U5 and my tuner is a HDHomerun Prime. Link to comment Share on other sites More sharing options...
Luke 37118 Posted June 29, 2018 Share Posted June 29, 2018 Hi, can you please attach the emby server log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
Drerex 0 Posted June 29, 2018 Author Share Posted June 29, 2018 (edited) Sure, please see attached. Thanks. EmbyLogFile6-29-2018.txt Edited June 29, 2018 by Drerex Link to comment Share on other sites More sharing options...
Luke 37118 Posted June 29, 2018 Share Posted June 29, 2018 Can you try completing the process from a mobile device? I think there might be a freebsd-specific issue on that password screen. thanks. Link to comment Share on other sites More sharing options...
Drerex 0 Posted June 29, 2018 Author Share Posted June 29, 2018 I tried it from my smartphone and same error message. Link to comment Share on other sites More sharing options...
Drerex 0 Posted July 1, 2018 Author Share Posted July 1, 2018 Finally got it. Looks like the Emby server did an update and it needed to be restarted. Once I restarted the server, I tried it on my mobile and it worked. Thanks for your help Luke. Link to comment Share on other sites More sharing options...
Luke 37118 Posted July 1, 2018 Share Posted July 1, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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