tuvx 14 Posted June 26, 2018 Share Posted June 26, 2018 If I play a playlist and jump to next item (in list) I get a dark overlay. Is there a way to stop this from happening? Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 26, 2018 Share Posted June 26, 2018 Hi, what dark overlay? Can you show a screenshot? Thanks. Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 26, 2018 Author Share Posted June 26, 2018 I switched the theme from dark to light blue, and the same thing happens except I get a blue overlay now. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 26, 2018 Share Posted June 26, 2018 Thanks for the report. We'll take a look. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 26, 2018 Share Posted June 26, 2018 Can you describe exactly what you're doing? From just a quick test i can't reproduce. Thanks. Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 26, 2018 Author Share Posted June 26, 2018 Open Playlists from Home. Open a Playlist. Choose Shuffle. Press down arrow, and then right arrow to the next icon Problem, every time. Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 26, 2018 Author Share Posted June 26, 2018 I tried another PC, and the problem is reproducible (for me). Also, on a side note, not sure if this is a bug or just because its Windows, but loading the playlists and advancing shows is very slow compared to the Web Interface, Fire TV, and LG apps. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 26, 2018 Share Posted June 26, 2018 @, do you see this? Link to comment Share on other sites More sharing options...
Guest asrequested Posted June 26, 2018 Share Posted June 26, 2018 No, I don't use playlists, but I can probably whip one up to test it. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 26, 2018 Share Posted June 26, 2018 Are you trying to advance before playing has started? Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 27, 2018 Author Share Posted June 27, 2018 Usually within 5-10 seconds, but also occurred when I waited 45 seconds between jumps. During the latest test, it worked the first jump, but on the second it happened again; then if stopped and reshuffled, it did it every time I jumped. Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 27, 2018 Author Share Posted June 27, 2018 Here is the server log, in case it helps. embyserver.txt Link to comment Share on other sites More sharing options...
Guest asrequested Posted June 27, 2018 Share Posted June 27, 2018 Open Playlists from Home. Open a Playlist. Choose Shuffle. Press down arrow, and then right arrow to the next icon Problem, every time. I just tried this, and didn't have a problem. But I am using an electron beta. That might make a difference. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 27, 2018 Share Posted June 27, 2018 Thanks. Based on his screenshot it looks like he's using the store app. That's what i tested today and I didn't' see the problem either. Link to comment Share on other sites More sharing options...
Guest asrequested Posted June 27, 2018 Share Posted June 27, 2018 I hadn't noticed that. Just tried it.... it played fine there, too Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 27, 2018 Author Share Posted June 27, 2018 I do not need to click "next" to see the issue; it occurs even when the next show in the playlist is played automatically (when the previous ends). I recently rebuilt the server with a fresh Windows install, version 1803 build 17134.112, due the host of other issues I was having that your team was unable to resolve. The clients showing the issue are using the Windows app v1.1.210.0 installed from the WIndows app store on Jun 19, 2018. Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted June 27, 2018 Share Posted June 27, 2018 I'm not seeing this issue either using the UWP app v210 and the same build of Windows. I've tried 4K and non-4K playlists, a mixture of both, playlists that transcode and ones that don't and I can't get it to do this. Have you installed the latest drivers for your video card after reloading Windows? Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 27, 2018 Share Posted June 27, 2018 Thanks @@FrostByte, did you try this both by advancing to next track manually and also by letting it auto-advance? Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted June 27, 2018 Share Posted June 27, 2018 Both. I created a playlist with some movie shorts and let it play through also and I can't seem to duplicate this yet. I'm about to try some other video formats now Link to comment Share on other sites More sharing options...
Guest asrequested Posted June 27, 2018 Share Posted June 27, 2018 I do not need to click "next" to see the issue; it occurs even when the next show in the playlist is played automatically (when the previous ends). I recently rebuilt the server with a fresh Windows install, version 1803 build 17134.112, due the host of other issues I was having that your team was unable to resolve. The clients showing the issue are using the Windows app v1.1.210.0 installed from the WIndows app store on Jun 19, 2018. So you're playing tv shows? I tried with music. Does it happen with playlists of other media? Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 27, 2018 Share Posted June 27, 2018 Thanks for trying guys. Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 27, 2018 Author Share Posted June 27, 2018 I only use Playlists for TV Shows, because I like to shuffle a variety, and collections does not allow this. I will create a Playlist of movies and one with music for testing and let you know by tomorrow. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 27, 2018 Share Posted June 27, 2018 Great, thanks. Link to comment Share on other sites More sharing options...
tuvx 14 Posted June 28, 2018 Author Share Posted June 28, 2018 A playlist of Movies does the same thing. Link to comment Share on other sites More sharing options...
Luke 37064 Posted June 28, 2018 Share Posted June 28, 2018 Ok, right now the three of us can't reproduce it. I'm in process of packaging a new app release so please try that once available. Thanks. Link to comment Share on other sites More sharing options...
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