Scott310 134 Posted January 29, 2018 Share Posted January 29, 2018 hey @@7illusions, Hope you are doing well. I just wanted to report that suddenly yesterday Ember stopped pulling the movie details for mos of my collection. Also for the movies that don't get their info pulled the video backdrop also does not work and it does not recognize that there is a trailer available. I will post whatever logs you need. I tried restarting the server and doing a full library scan but the issue persists. Thanks for looking into this. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted January 29, 2018 Share Posted January 29, 2018 Does that happen for all your movies? I can only get that to happen on one movie, the rest dispaly overview and trailers. Link to comment Share on other sites More sharing options...
Scott310 134 Posted January 29, 2018 Author Share Posted January 29, 2018 So far it seems like it is happening to almost every other movie. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted January 29, 2018 Share Posted January 29, 2018 I have found a couple more, it is wierd as it is random with media added a week ago and new media, majority work but some don't. I am on beta server so not sure if that has any affect. Link to comment Share on other sites More sharing options...
Scott310 134 Posted January 29, 2018 Author Share Posted January 29, 2018 I am also on the beta server. Yeah I thought it was just new media but I looked at some of the oldest in my collection and the problem is there too. I checked emby theater and the problem isn't happening there. Link to comment Share on other sites More sharing options...
Vicpa 553 Posted January 29, 2018 Share Posted January 29, 2018 Hi So far I haven't seen this.... Link to comment Share on other sites More sharing options...
Jdiesel 1114 Posted January 29, 2018 Share Posted January 29, 2018 (edited) I don't know if it is related at all to the issue with Ember but I've noticed this error popping up recently in my logs. I haven't used my Roku in a few days so I don't know if it is having issues with pulling movies details. Probably not relevant to your issue... 2018-01-29 12:58:17.648 Error App: Error in RokuMetadataProvider.HasChanged *** Error Report *** Version: 3.2.70.5 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Unix 4.4.0.104 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 8 Program data path: /var/lib/emby Application directory: /opt/emby-server/system System.MissingMethodException: Method not found: 'Boolean MediaBrowser.Controller.Entities.BaseItem.get_EnableRefreshOnDateModifiedChange()'. at RokuMetadata.Providers.RokuMetadataProvider.HasChanged(BaseItem item, IDirectoryService directoryService) at MediaBrowser.Providers.Manager.MetadataService`2.HasChanged(BaseItem item, IHasItemChangeMonitor changeMonitor, IDirectoryService directoryService) System.MissingMethodException at RokuMetadata.Providers.RokuMetadataProvider.HasChanged(BaseItem item, IDirectoryService directoryService) at MediaBrowser.Providers.Manager.MetadataService`2.HasChanged(BaseItem item, IHasItemChangeMonitor changeMonitor, IDirectoryService directoryService) Edited January 29, 2018 by Jdiesel Link to comment Share on other sites More sharing options...
Scott310 134 Posted January 29, 2018 Author Share Posted January 29, 2018 @@Vicpa are you on the beta server? Link to comment Share on other sites More sharing options...
Vicpa 553 Posted January 29, 2018 Share Posted January 29, 2018 Hi yes for the moment. 70.5 Link to comment Share on other sites More sharing options...
Scott310 134 Posted January 29, 2018 Author Share Posted January 29, 2018 I'm on 70.5 too. Link to comment Share on other sites More sharing options...
Scott310 134 Posted January 30, 2018 Author Share Posted January 30, 2018 I did some clicking through my collection and this is happening to about I'd say 80 percent of my collection. It just suddenly started happening. Everything was working fine for the longest time. weird. Link to comment Share on other sites More sharing options...
Scott310 134 Posted February 6, 2018 Author Share Posted February 6, 2018 Just here to report back: Not sure is @@7illusions got involved or if the latest beta fixed the issue, but it seems to have fixed itself. I am not seeing the issue anymore. Link to comment Share on other sites More sharing options...
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