casperghst42 3 Posted January 20, 2018 Share Posted January 20, 2018 Hi, Since the last refresh of the ATV app, I've had a problem which I do not know how to solve - after my ATV goes to sleep I have a problem starting the application. I click on the app, and it just sits there, hanging before it normally show the "Welcome <user>" ... Rebooting the ATV or killing the App solves the problem, but the problem is staring nag me a bit. (I do not have any problems with the Netflix or the Amazon Prime app which also relies on networking). Cheer. Link to comment Share on other sites More sharing options...
andyblac644 69 Posted January 20, 2018 Share Posted January 20, 2018 do you have auto login enabled?, i had issues with that enabled, i had to disable it. even with it disabled, it still logs you in, the only difference is you have to choose the server to connect to.. 1 Link to comment Share on other sites More sharing options...
casperghst42 3 Posted January 20, 2018 Author Share Posted January 20, 2018 do you have auto login enabled?, i had issues with that enabled, i had to disable it. even with it disabled, it still logs you in, the only difference is you have to choose the server to connect to.. Thanks, I'll try that and see what happens. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 21, 2018 Share Posted January 21, 2018 hi guys, apologies for the disruption. once @@ebr or @@corey see this they'll let you know what they think. Thanks. Link to comment Share on other sites More sharing options...
Dibbes 431 Posted January 21, 2018 Share Posted January 21, 2018 After a while of the ATV being idle, the app goes back to to login screen displaying the accounts. When there selecting another account than where it went to the login screen from, the app will log itself in, no issues. When selecting the same account, I get a spinning wheel and the server dashboard doesn´t even show a connection attempt. Oh, auto-login is not enabled.Is this what you´re seeing @@casperghst42? Link to comment Share on other sites More sharing options...
corey 312 Posted January 21, 2018 Share Posted January 21, 2018 @@casperghst42 — Do you see the words “Starting Up...” and it hangs after that or is it before that? Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 21, 2018 Share Posted January 21, 2018 Sounds similar to this? https://emby.media/community/index.php?/topic/54582-cant-login-specific-user-to-server-from-emby-app/&do=findComment&comment=535337 Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 21, 2018 Share Posted January 21, 2018 After a while of the ATV being idle, the app goes back to to login screen displaying the accounts. When there selecting another account than where it went to the login screen from, the app will log itself in, no issues. When selecting the same account, I get a spinning wheel and the server dashboard doesn´t even show a connection attempt. Oh, auto-login is not enabled. Is this what you´re seeing @@casperghst42? Good info, thanks. We'll take a look. (Corey, if you get to it before I do feel free) Link to comment Share on other sites More sharing options...
casperghst42 3 Posted January 21, 2018 Author Share Posted January 21, 2018 After a while of the ATV being idle, the app goes back to to login screen displaying the accounts. When there selecting another account than where it went to the login screen from, the app will log itself in, no issues. When selecting the same account, I get a spinning wheel and the server dashboard doesn´t even show a connection attempt. Oh, auto-login is not enabled. Is this what you´re seeing @@casperghst42? I do not even get to the point where I can select another account - that was with auto-login enabled. I've now disabled auto-login and will see what happens. Also I've not upgraded to 3.2.70, this might change something I don't know. Link to comment Share on other sites More sharing options...
casperghst42 3 Posted January 21, 2018 Author Share Posted January 21, 2018 @@casperghst42 — Do you see the words “Starting Up...” and it hangs after that or is it before that? Mostly it does not even get to that. Just gets to the gray screen prior to the "Starting Up...". Link to comment Share on other sites More sharing options...
corey 312 Posted January 21, 2018 Share Posted January 21, 2018 Thanks for the info I appreciate it. Link to comment Share on other sites More sharing options...
corey 312 Posted January 21, 2018 Share Posted January 21, 2018 @@ebr — I got this to repeat at least once so I’ll take a look at this. Link to comment Share on other sites More sharing options...
casperghst42 3 Posted January 21, 2018 Author Share Posted January 21, 2018 (edited) It has nothing to do with Auto-Login, it happens even with Auto-Login disabled, and it hangs prior to showing the "Starting Up...". Edited January 21, 2018 by casperghst42 Link to comment Share on other sites More sharing options...
andyblac644 69 Posted January 21, 2018 Share Posted January 21, 2018 hmm, i don't get this, when my appletv goes to sleep, it wake with starting up.. it then proceeds to choose server screen i do not get an option to choose a user, this is with auto login disabled. Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 22, 2018 Share Posted January 22, 2018 hmm, i don't get this, when my appletv goes to sleep, it wake with starting up.. it then proceeds to choose server screen i do not get an option to choose a user, this is with auto login disabled. Yeah, the auto logoff on this platform is really more of an "auto restart" because that is the option it gives us. Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 23, 2018 Share Posted January 23, 2018 Please test this situation out with the new version just released (1.1.11). Link to comment Share on other sites More sharing options...
andyblac644 69 Posted January 23, 2018 Share Posted January 23, 2018 (edited) Please test this situation out with the new version just released (1.1.11). if i Enable autologin, and save password, when app start i get "Oops, something went wrong, Error signing in", and then the app wont start even with a reboot, just get a screen with "Starting Up...." and a spinner, even after a reboot, only way to fix is the un-installed and re-install. Edited January 23, 2018 by andyblac644 Link to comment Share on other sites More sharing options...
ebr 14913 Posted January 23, 2018 Share Posted January 23, 2018 if i Enable autologin, and save password, when app start i get "Oops, something went wrong, Error signing in", and then the app wont start even with a reboot, just get a screen with "Starting Up...." and a spinner, even after a reboot, only way to fix is the un-installed and re-install. If you force close and try again, does the problem persist? I cannot reproduce that... Link to comment Share on other sites More sharing options...
andyblac644 69 Posted January 23, 2018 Share Posted January 23, 2018 ok, i just un-installed the app, and setup from scratch, it it works, login me straight into last server, thx. Link to comment Share on other sites More sharing options...
casperghst42 3 Posted January 25, 2018 Author Share Posted January 25, 2018 For me it looks like the new app works .... thanks! Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 25, 2018 Share Posted January 25, 2018 Thanks for the feedback guys. Link to comment Share on other sites More sharing options...
casperghst42 3 Posted January 25, 2018 Author Share Posted January 25, 2018 Thanks for the feedback guys. On the other hand it could look like the repeating playback has come back - ie. where it repeats some 2-3 second sections of the media being played. The prior version did not have that. I'll observer and report back in another thread if it's not fluke. Link to comment Share on other sites More sharing options...
Dibbes 431 Posted February 5, 2018 Share Posted February 5, 2018 I noticed the issue yesterday evening again. Link to comment Share on other sites More sharing options...
casperghst42 3 Posted February 5, 2018 Author Share Posted February 5, 2018 I've seen it 2 or 3 times since the App update, so it's way better, but still not solved. Link to comment Share on other sites More sharing options...
slickdealer2016 0 Posted February 7, 2018 Share Posted February 7, 2018 (edited) Not sure this is related but I had a similar issue with starting up the Emby App on my Apple TV 4K. It would get to the "Welcome" message then hang or give me an error about Next Up TV. So what I did was disable the Next Up TV row from showing up on the home screen and it seems to have fixed the issue. The strange thing is although there is an option in the Apple TV Emby App to disable Next Up TV, it doesn't work (I would still disable it just in case). I had to go into settings on the Emby IOS App on my iPhone to successfully remove it. In the IOS app, there's a section called Home Screen. Scroll down to where it says Home Screen Content and uncheck all the boxes. That should remove the Next Up TV row. I did put a check where it says "Hide Watched Content From Latest Media" but not sure if that matters. Emby has been loading up on the Apple TV without a hitch now. Seems the Next Up TV row was causing the loading issue for me. This may or may not fix other people's loading issues but it's worth a try. Hopefully a devleoper can further look into this. Edited February 7, 2018 by slickdealer2016 Link to comment Share on other sites More sharing options...
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