DCRL 6 Posted October 21, 2017 Share Posted October 21, 2017 Hi Guys I can connect to the IP address externally through safari, but when I try to connect with the iOS app and emby connect, I get the we are unable to connect?? What am I Missing? Link to comment Share on other sites More sharing options...
Luke 37064 Posted October 21, 2017 Share Posted October 21, 2017 Hi @@DCRL, what kind of remote access are you using? Is it https? Link to comment Share on other sites More sharing options...
itguypta 0 Posted October 21, 2017 Share Posted October 21, 2017 I've got the same issue. I can see the server, but when I connect it just comes up with an error after a while : "We're unable to connect to the selected server...." Link to comment Share on other sites More sharing options...
Luke 37064 Posted October 21, 2017 Share Posted October 21, 2017 I've got the same issue. I can see the server, but when I connect it just comes up with an error after a while : "We're unable to connect to the selected server...." Hi, please answer the same question as post #2. Thanks. Link to comment Share on other sites More sharing options...
itguypta 0 Posted October 21, 2017 Share Posted October 21, 2017 Hi, please answer the same question as post #2. Thanks. http Link to comment Share on other sites More sharing options...
Luke 37064 Posted October 21, 2017 Share Posted October 21, 2017 http I would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know exactly which ones succeed and which ones fail. Thanks ! Link to comment Share on other sites More sharing options...
itguypta 0 Posted October 21, 2017 Share Posted October 21, 2017 I would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know exactly which ones succeed and which ones fail. Thanks ! Thanks. I will try and revert Link to comment Share on other sites More sharing options...
itguypta 0 Posted October 21, 2017 Share Posted October 21, 2017 Had to add "Public" to my firewall. It is working now Link to comment Share on other sites More sharing options...
Luke 37064 Posted October 21, 2017 Share Posted October 21, 2017 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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