marthijn 0 Posted September 14, 2017 Share Posted September 14, 2017 Hi, I am new with Emby. I installed the server at my synology DS216 NAS. When I play at my Samsung smart TV everything is working fine. Except the subtitles are not correct sometimes but that is another issue. But when I play at my iPhone or iPad it keeps loading. Sometimes the movie will play after loading, but sometimes it just keeps loading. I tried to set transcoding off, but no difference. Al the files ar .mkv. Thank you for helping. Link to comment Share on other sites More sharing options...
Luke 37253 Posted September 14, 2017 Share Posted September 14, 2017 Hi there! Can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
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