Morbeas 10 Posted July 7, 2018 Share Posted July 7, 2018 Thank you. 1 Link to comment Share on other sites More sharing options...
Morbeas 10 Posted July 25, 2018 Share Posted July 25, 2018 Hi there, it seems I have a similar problem again. When I click on a movie or TV show and go down to the Cast & Crew section and click on an actor's name, the screen that comes up is completely frozen and I cannot navigate. The only option that works in this screen is the back button. So for example I was just watching Logan and wanted to see what other movies I have of Hugh Jackman. When I click on his name it shows me his profile and lists all the movies I have of him but that screen is frozen and like I said, the only thing I can do is go back. This is obviously not a deal breaker but very annoying nonetheless. Thanks. Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 25, 2018 Share Posted July 25, 2018 Hi there, it seems I have a similar problem again. When I click on a movie or TV show and go down to the Cast & Crew section and click on an actor's name, the screen that comes up is completely frozen and I cannot navigate. The only option that works in this screen is the back button. So for example I was just watching Logan and wanted to see what other movies I have of Hugh Jackman. When I click on his name it shows me his profile and lists all the movies I have of him but that screen is frozen and like I said, the only thing I can do is go back. This is obviously not a deal breaker but very annoying nonetheless. Thanks. What model TV? Link to comment Share on other sites More sharing options...
Morbeas 10 Posted July 25, 2018 Share Posted July 25, 2018 UN65KS8000FXZA Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 25, 2018 Share Posted July 25, 2018 @@FrostByte are you able to reproduce this? Link to comment Share on other sites More sharing options...
SolGersh32 0 Posted July 27, 2018 Share Posted July 27, 2018 (edited) Hello. I'm using emby app on Samsung UN65KS8000F (2016). For first few days I had UI similar to what is shown here (https://emby.media/emby-for-samsung-smart-tv.html) Then, suddenly, application changed to something very similar to what I see in browser client (http://{ipAddress}:8096). I wonder, was it update or did I messed up with some configuration parameters? If the latter, how would I revert it back to default view? Thank you. P.S. App. version on TV - 1.043 Edited July 27, 2018 by SolGersh32 Link to comment Share on other sites More sharing options...
Luke 37071 Posted July 27, 2018 Share Posted July 27, 2018 Hi there, if you explore the settings in the app, you can change the style of the home screen as you desire. Please let us know if this helps. Thanks ! Link to comment Share on other sites More sharing options...
SolGersh32 0 Posted July 27, 2018 Share Posted July 27, 2018 Hi there, if you explore the settings in the app, you can change the style of the home screen as you desire. Please let us know if this helps. Thanks ! Hello. It was "TV mode home screen" setting - "vertical" vs. "horizontal". Apparently "vertical" makes TV app look exactly like browser version. Thank you! Link to comment Share on other sites More sharing options...
FrostByte 5049 Posted July 27, 2018 Share Posted July 27, 2018 @@FrostByte are you able to reproduce this? I'm not at home right now, but yes. This was fixed in the Orsay app long time ago so I thought it was fixed in Tizen also and never reported it because my TV is so far behind in releases now. Basically, you can't navigate on an actors page. I can see the actors profile pic and description and the top portion of the first row of movies the actor is in, but you can't scroll down to select any of the movies. All you can do is click Return liked mentioned. Link to comment Share on other sites More sharing options...
Morbeas 10 Posted July 27, 2018 Share Posted July 27, 2018 Basically, you can't navigate on an actors page. I can see the actors profile pic and description and the top portion of the first row of movies the actor is in, but you can't scroll down to select any of the movies. All you can do is click Return liked mentioned. Yup, this is precisely what's happening. I'm assuming a fix will be implemented fairly quickly since it was already fixed for another platform? Thanks again. Link to comment Share on other sites More sharing options...
Luke 37071 Posted December 12, 2018 Share Posted December 12, 2018 New Samsung releases: https://emby.media/community/index.php?/topic/66442-new-samsung-releases/ Thanks everyone. Link to comment Share on other sites More sharing options...
SolGersh32 0 Posted December 17, 2018 Share Posted December 17, 2018 (edited) Not working after update (?). Re-installed on TV, still not working. Symptoms: can navigate movies, but when I'm navigating to movie screen, I'm seeing circular loading bar, and buttons Play and Trailer are inactive. Samsung SmartTV (UN65KS8000) Emby Theater 1.0.48 Edited December 17, 2018 by SolGersh32 Link to comment Share on other sites More sharing options...
Morbeas 10 Posted December 17, 2018 Share Posted December 17, 2018 This release is a complete disaster. Pretty much unusable. Link to comment Share on other sites More sharing options...
Luke 37071 Posted December 17, 2018 Share Posted December 17, 2018 Not working after update (?). Re-installed on TV, still not working. Symptoms: can navigate movies, but when I'm navigating to movie screen, I'm seeing circular loading bar, and buttons Play and Trailer are inactive. Samsung SmartTV (UN65KS8000) Emby Theater 1.0.48 I apologize for this issue. If you install the beta server, it has a workaround that will resolve it. It will also be in the upcoming 3.6 release. Thanks. Link to comment Share on other sites More sharing options...
nopers 1 Posted December 17, 2018 Share Posted December 17, 2018 (edited) Hello, Couple issues I found. TV App ver: 1.0.48 Emby Server ver: 3.5.3.0 and tried it on latest emby beta Samsung TV model: UN65KS8000 Everything is on the local network. Problem 1: TV shows episodes not found in seasons folders. This only appears on the Samsung TV App; works fine on android app and other devices on the network. Example: https://www.youtube.com/watch?v=yAlTJxqwejc Problem 2: When you display info about actors, the page freezes; cannot navigate down to the other movies they starred in. The only option is to press back button. Example: https://i.imgur.com/sqLnKHp.jpeg Problem 3: Playback problem with certain show. Can't really pinpoint the cause of this, but I'd like to point out that it works on every other device just fine. I tried to show it with 2 examples, #1 exhibits the problem, while #2 does not even though they are similar in size and encoding. Example #1 (problem): Meta data: https://i.imgur.com/HcEG4EO.jpeg Video: https://youtu.be/KnISbVygzgE Exmaple #2 (works fine): Meta data: https://i.imgur.com/wB6mjLf.jpeg Video: https://youtu.be/O7z2RZfT-K0 What I tried to solve this: 1. Restarted emby server 2. Restarted TV app 3. Tried emby beta 4. Setup fresh emby server 5. Reinstalled TV app I'd like to point out that TV shows displayed properly before. The actor info has never seemed to work fine. As far as the playback problem, not really sure if it's caused by the update or not since it's newly acquired show. If you need any more info let me know. Thanks! Edit: I started to see the same issues as SolGersh32. Edited December 17, 2018 by nopers Link to comment Share on other sites More sharing options...
SkyBehind 23 Posted December 18, 2018 Share Posted December 18, 2018 Same issues as Nopers. Link to comment Share on other sites More sharing options...
Luke 37071 Posted December 21, 2018 Share Posted December 21, 2018 We have an update in Samsung review to resolve this. The beta server has added a workaround to prevent it from happening. Thanks guys. Link to comment Share on other sites More sharing options...
shadetree 4 Posted December 23, 2018 Share Posted December 23, 2018 Server version 3.6.0.80 beta still has no effect to resolve the Samsung older firmware TV seasons issue, that's the same as "nopers, Problem 1, TV shows episodes not found in seasons folders" Is there no way to patch this yet, or do we need to wait thru the holidays without TV shows until the new firmware is released? Link to comment Share on other sites More sharing options...
Luke 37071 Posted December 23, 2018 Share Posted December 23, 2018 It's being looked into, thanks. Link to comment Share on other sites More sharing options...
jblaze12 8 Posted December 24, 2018 Share Posted December 24, 2018 Just to be clear the synology beta only resolves movie playback not missing tv episodes availability. I just upgraded to a Synology 1618+ and created a whole new server. Still same exact problem on Samsung. I did notice how many improvements and even and update for synology was pushed (for the beta) and man, they are very busy added and changing stuff. So it's hard to be upset with the samsung side of emby breaking for so long. Merry Xmas (or whatever) and good will to the emby team. Link to comment Share on other sites More sharing options...
Luke 37071 Posted December 24, 2018 Share Posted December 24, 2018 Do your tv series use season folders, or episodes directly in series folders? Link to comment Share on other sites More sharing options...
nopers 1 Posted December 25, 2018 Share Posted December 25, 2018 Every series has its own folder, even season and its own folder within the series, just as it's suggested in emby library setup guide. 1 Link to comment Share on other sites More sharing options...
shadetree 4 Posted December 26, 2018 Share Posted December 26, 2018 Every series has its own folder, even season and its own folder within the series, just as it's suggested in emby library setup guide. Same setup too. Link to comment Share on other sites More sharing options...
Luke 37071 Posted December 26, 2018 Share Posted December 26, 2018 https://emby.media/community/index.php?/topic/63895-tizen-app-is-not-showing-season-episodes/?p=668113 Link to comment Share on other sites More sharing options...
shadetree 4 Posted December 27, 2018 Share Posted December 27, 2018 https://emby.media/community/index.php?/topic/63895-tizen-app-is-not-showing-season-episodes/?p=668445 Link to comment Share on other sites More sharing options...
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