Guest petwri Posted October 31, 2016 Share Posted October 31, 2016 The app keeps downloading the same file over and over again, seems like there are problems with saving the file. Log attached. 7cdb7772-053a-4449-bb65-41a0e5f2edfc.txt Link to comment Share on other sites More sharing options...
Guest petwri Posted October 31, 2016 Share Posted October 31, 2016 Syncing works fine when I'm in the same network as the server, where no https connection is required. Link to comment Share on other sites More sharing options...
Luke 37065 Posted November 3, 2016 Share Posted November 3, 2016 The sync process runs in a different context from the normal UI, so yea I think there might be some work we need to do there to make sure it is accepting all ssl certs. Link to comment Share on other sites More sharing options...
Guest petwri Posted November 3, 2016 Share Posted November 3, 2016 The sync process runs in a different context from the normal UI, so yea I think there might be some work we need to do there to make sure it is accepting all ssl certs.So you guys are charging users for a feature that is not working properly. Nice job! Link to comment Share on other sites More sharing options...
Luke 37065 Posted November 3, 2016 Share Posted November 3, 2016 This only occurs in certain situations, meaning self-signed cert that the device will not accept by default. While I apologize for the issue, the attitude is not appreciated. We are working very hard and like all software, sometimes issues occur, it's just reality. Link to comment Share on other sites More sharing options...
Guest petwri Posted November 3, 2016 Share Posted November 3, 2016 This only occurs in certain situations, meaning self-signed cert that the device will not accept by default. While I apologize for the issue, the attitude is not appreciated. We are working very hard and like all software, sometimes issues occur, it's just reality.You know what, I really don't care if this is appreciated or not. I am a paying customer, and the stuff I'm paying for is not working the way it should. I could also just stop helping you with finding bugs and paying you and treat you like I would treat any professional company: just stop buying your product and spread the word that your software is buggy. That's reality. Link to comment Share on other sites More sharing options...
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