jremenak 0 Posted August 3, 2016 Share Posted August 3, 2016 Hi all, First-time poster here, so I apologize if this post isn't up to the usual standards of the forum. I have no music playback in the Android app or in the Roku app, using either mp3 or flac. It's worked before, but after the last server update no noise comes out and the progress bar doesn't move. Music playback works fine on the webapp under Firefox and Chrome, and video playback works everywhere. I'm not sure if this is a server issue or an app issue, but since it's happening in two different apps I'm putting it here. My server is Ubuntu 14.04 with mono 4.2.1. I'm using the latest static ffmpegs in a custom directory. Log is attached. Thanks! https://paste2.org/BM6hKpb0 Link to comment Share on other sites More sharing options...
Luke 37086 Posted August 3, 2016 Share Posted August 3, 2016 Hi, welcome. In this log it's trying to play them directly without any transcoding, so ffmpeg is not even used at all. These are basic mp3s so i guess i would check the device volumes and make sure they're not muted. Link to comment Share on other sites More sharing options...
jremenak 0 Posted August 3, 2016 Author Share Posted August 3, 2016 Hi Luke, Thanks for the quick response! No, I'm certain the devices are not muted. There is no indication of progression in the progress bar, and after a minute the play/pause button turns back to the play arrow. It's strange that there are no problems with video. Sound works with video playback, too. Is there any other information I can give you? Link to comment Share on other sites More sharing options...
Luke 37086 Posted August 4, 2016 Share Posted August 4, 2016 can you provide a sample file for testing? thanks. Link to comment Share on other sites More sharing options...
jremenak 0 Posted August 4, 2016 Author Share Posted August 4, 2016 Ok, here's a link to one of the files I attempted to play. (I assume that's what you meant?) https://www.dropbox.com/s/t9eoi44k617c1a2/01.%20Concerto%20No.%201%20In%20E%2C%20Rv%20269%20%27spring%27%20-%20I%20Allegro.mp3?dl=0 Thanks! Link to comment Share on other sites More sharing options...
Luke 37086 Posted August 4, 2016 Share Posted August 4, 2016 Ok, unfortunately i'm not sure what the problem is. i tried it on both android and roku and it played fine. maybe @@mediacowboy has time to try it on his roku too. Link to comment Share on other sites More sharing options...
jremenak 0 Posted August 4, 2016 Author Share Posted August 4, 2016 Well, nuts. I'd think this is a misconfiguration issue, except that everything works on the web apps. Is there something that the Android and Roku apps do differently (when it comes to music playback) than the web app? I'm running under SSL with a untrusted certificate, so things obviously don't go as I'd like with iOS client apps--but that sort of thing should be all tidied up at login, and even if it wasn't it would affect video playback, too. I use Nginx rather than Apache, but otherwise my installation is pretty standard. My permissions are what they should be. The log files aren't telling me much. I can't think of anything else to try. The real bummer is that things have worked for quite some time and I'm now heavily socially vested in Emby, having trained the family and such. Any thoughts are obviously greatly appreciated. :-) Link to comment Share on other sites More sharing options...
speechles 1919 Posted August 4, 2016 Share Posted August 4, 2016 (edited) How about use the blueneon emby app on your roku. Go to the options row at the bottom of the homescreen and change the preference for enable debug to yes. Now in the options row will be a new icon called "debug logs". Try to play the problem mp3/flac again. Immediately after open the debug logs icon in the options row of the homescreen. This should allow you to see if there was an error, or what the problem is. Btw, the roku app does not support ssl. The standard roku sdk used does not support ssl when fetching images or music. Could this be the issue? Edited August 4, 2016 by speechles Link to comment Share on other sites More sharing options...
jremenak 0 Posted August 5, 2016 Author Share Posted August 5, 2016 Thanks for the headsup, speechles. I'll try to get to the Roku tomorrow and see what I can see. Link to comment Share on other sites More sharing options...
jremenak 0 Posted August 6, 2016 Author Share Posted August 6, 2016 I was able to install the blueneon app on the Roku, but it was unable to find my server either through emby connect or the manual setup. I used both variations of http://my.example.com and https://my.example.com; with and without trailing slashes; and leaving the port entry either blank, 8096, or 8920. Server log during the time of my attempts is attached, fwiw. I tried just prior to 19:00. https://paste2.org/pGKjcKP2 More interesting things: on Android, I have music playback at app.emby.media through the Firefox browser, but not through the Chrome browser. The Chrome browser won't even play my videos. Link to comment Share on other sites More sharing options...
Luke 37086 Posted August 6, 2016 Share Posted August 6, 2016 I cannot reproduce that audio problem on android, sorry. Additionally, the file you supplied to me for testing plays just fine for me. Link to comment Share on other sites More sharing options...
speechles 1919 Posted August 6, 2016 Share Posted August 6, 2016 (edited) I was able to install the blueneon app on the Roku, but it was unable to find my server either through emby connect or the manual setup. I used both variations of http://my.example.com and https://my.example.com; with and without trailing slashes; and leaving the port entry either blank, 8096, or 8920. Server log during the time of my attempts is attached, fwiw. I tried just prior to 19:00. https://paste2.org/pGKjcKP2 More interesting things: on Android, I have music playback at app.emby.media through the Firefox browser, but not through the Chrome browser. The Chrome browser won't even play my videos. Do other channels on your roku work? Youtube and the rest? The emby app isnt doing anything special. But there is a limit for the roku firmware function "rourltransfer" that makes fetches with https impossible. Since rospringboardscreen and rogridscreen both use rourltransfer to send binary data, such as images, and music, and video streams it makes https/ssl impossible to have.. at this time. You should still be able to connect though as that part isnt making use of rourltransfer. A fully scene-graph os7 rosgnode based app does not have these limitations, https/ssl is trivial to make work. Is it possible you can use direct IP in app rather than hostname? Maybe its just simply dns lookup failure. Its hard to diagnose because there are so many variables in motion. Do you have server logs when the roku app failed to connect? This may expose an underlying reason for it. Sent from my Nexus 7 using Tapatalk Edited August 6, 2016 by speechles Link to comment Share on other sites More sharing options...
jremenak 0 Posted August 24, 2016 Author Share Posted August 24, 2016 So I just returned from vacation with the family. I updated the server and Android apps in preparation for digging in again... and now everything works. I have no idea why--no change in any configuration, at all. I kinda wish I knew what was happening, but hey--gift horses, mouths, and so forth, right? Thanks to everyone for your help! I appreciate it a lot. I'll be back if everything breaks in the next half hour or so. :-) Link to comment Share on other sites More sharing options...
Luke 37086 Posted August 25, 2016 Share Posted August 25, 2016 Well done. Thanks for reporting back. Link to comment Share on other sites More sharing options...
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