mskenny 7 Posted April 25, 2016 Share Posted April 25, 2016 I've had Live TV using an HDHomeRun Prime setup and working for some time now. After updating to version 3.0.5931.0, I now get an error saying "There was an error playing the video. Please ensure there is an open tuner available." There is definitely a tuner available. The usual error in the transcoding log is "Invalid frame dimensions 0x0." I've attached some logs. Thanks for your help. Melissa server-63597139200.txt transcode-089d150e-f77f-41ea-8f66-16bf023ef857.txt transcode-2da7bd41-9a94-4455-9762-713d0e7c1b4c.txt transcode-e6ca6d28-5a09-497c-bdd7-77a5c4075888.txt transcode-75f8d5b7-e0c3-4e18-a0fb-ea4eba16b853.txt Link to comment Share on other sites More sharing options...
Solution Luke 37253 Posted April 26, 2016 Solution Share Posted April 26, 2016 Hi, try turning off quicksync and see if that makes a difference. thanks. 2 Link to comment Share on other sites More sharing options...
mskenny 7 Posted April 26, 2016 Author Share Posted April 26, 2016 Thanks, that made it work again. I meant to note that I was able to record programs by scheduling them and those worked. Link to comment Share on other sites More sharing options...
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