Emby crashes consistently due to a SIGSEV, as well as a long loop of "CreateProcess: error creating process handle"

[NP-Hardass 0]

Gentoo using pkg from megacoffee overlay.  Please let me know what other info I can provide, if necessary.

 

Guts from log:

 

 

CreateProcess: error creating process handle

CreateProcess: error creating process handle

CreateProcess: error creating process handle

CreateProcess: error creating process handle

CreateProcess: error creating process handle

Shutting down finalizer thread timed out.

Info, Main, Emby

Command line: /opt/emby-server/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe

Operating system: Unix 3.18.7.0

Processor count: 1

64-Bit OS: True

64-Bit Process: True

Program data path: /var/lib/emby-server

Mono: 3.2.8 ((no/b1e8599 Thu Apr 16 01:00:14 EDT 2015)

Application Path: /opt/emby-server/MediaBrowser.Server.Mono.exe

appHost.Init

Info, App, Application version: 3.0.5621.4

Info, App, Application configuration:

{"EnableUPnP":true,"PublicPort":8096,"PublicHttpsPort":8920,"HttpServerPortNumber":8096,"HttpsPortNumber":8920,"EnableHttps":false,"EnableUserSpecificUserViews":true,"EnableInternetProviders":true,"IsPortAuthorized":true,"SeasonZeroDisplayName":"Specials","SaveLocalMeta":true,"EnableLocalizedGuids":true,"EnableLibraryMetadataSubFolder":true,"PreferredMetadataLanguage":"en","MetadataCountryCode":"US","SortReplaceCharacters":[".","+","%"],"SortRemoveCharacters":[",","&","-","{","}","'"],"SortRemoveWords":["the","a","an"],"MinResumePct":5,"MaxResumePct":90,"MinResumeDurationSeconds":300,"RealtimeLibraryMonitorDelay":40,"EnableDashboardResponseCaching":true,"EnableDashboardResourceMinification":true,"MergeMetadataAndImagesByName":true,"EnableStandaloneMetadata":true,"ImageSavingConvention":"Compatible","MetadataOptions":[{"ItemType":"Book","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Movie","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Disc","Limit":0,"MinWidth":0},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Series","ImageOptions":[{"Type":"Backdrop","Limit":2,"MinWidth":1280},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicAlbum","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Disc","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicArtist","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Season","ImageOptions":[{"Type":"Backdrop","Limit":0,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Episode","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicVideo","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Video","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]}],"EnableAutomaticRestart":true,"EnableRealtimeMonitor":true,"PathSubstitutions":[],"UICulture":"en-us","PeopleMetadataOptions":{"DownloadActorMetadata":true,"DownloadDirectorMetadata":true,"DownloadProducerMetadata":false,"DownloadWriterMetadata":false,"DownloadComposerMetadata":false,"DownloadOtherPeopleMetadata":false,"DownloadGuestStarMetadata":false},"FindInternetTrailers":true,"InsecureApps9":["Chromecast","iOS","Unknown app","MediaPortal","Media Portal","iPad","iPhone","Windows Phone"],"SaveMetadataHidden":false,"ContentTypes":[],"EnableAudioArchiveFiles":false,"EnableVideoArchiveFiles":false,"RemoteClientBitrateLimit":0,"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"SystemUpdateLevel":"Release","LogFileRetentionDays":3,"RunAtStartup":false,"IsStartupWizardCompleted":true,"EnableCustomPathSubFolders":false}

Info, App, Loading MediaBrowser.Api, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.WebDashboard, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Model, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Common, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Controller, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Providers, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Common.Implementations, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Server.Implementations, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.MediaEncoding, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Dlna, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.LocalMetadata, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.XbmcMetadata, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.IsoMounting.Linux, Version=1.0.5131.24779, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Server.Mono, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, App, Loading MediaBrowser.Server.Startup.Common, Version=3.0.5621.4, Culture=neutral, PublicKeyToken=null

Info, SqliteUserRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/users.db

Info, SqliteItemRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/chapters.db

Info, SqliteItemRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/mediainfo.db

Info, SqliteFileOrganizationRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/fileorganization.db

Info, AuthenticationRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/authentication.db

Info, SyncRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/sync14.db

Info, ImageMagick, ImageMagick version: ImageMagick 6.9.0-3 Q16 x86_64 2015-04-16 http://www.imagemagick.org

Info, ImageProcessor, ImageProcessor started with 4 max concurrent image processes

Info, App, FFMpeg: /usr/bin/ffmpeg

Info, App, FFProbe: /usr/bin/ffprobe

Error, App, ffmpeg is missing encoder libx265

Info, ActivityRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/activitylog.db

Info, SqliteDisplayPreferencesRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/displaypreferences.db

Info, SqliteItemRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/library.db

Info, SqliteProviderInfoRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/refreshinfo.db

Info, SqliteUserDataRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/userdata_v2.db

Info, SqliteNotificationsRepository, Sqlite 3.8.7.4 opening /var/lib/emby-server/data/notifications.db

Info, HttpServer, Calling ServiceStack AppHost.Init

Info, ServiceStackHost, Initializing Application took 10482.111ms

Info, ServerManager, Loading Http Server

Info, HttpServer, Adding HttpListener prefix http://+:8096/

Info, HttpServer, Adding HttpListener prefix https://+:8920/

Info, HttpServer, attempting to load pfx: /var/lib/emby-server/ssl/cert_9c31b7884ea5475c8687970fc5996297.pfx

Error, HttpServer, Exception loading certificate: /var/lib/emby-server/ssl/cert_9c31b7884ea5475c8687970fc5996297.pfx

*** Error Report ***

Version: 3.0.5621.4

Command line: /opt/emby-server/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe

Operating system: Unix 3.18.7.0

Processor count: 1

64-Bit OS: True

64-Bit Process: True

Program data path: /var/lib/emby-server

Mono: 3.2.8 ((no/b1e8599 Thu Apr 16 01:00:14 EDT 2015)

Application Path: /opt/emby-server/MediaBrowser.Server.Mono.exe

Input data cannot be coded as a valid certificate.

System.Security.Cryptography.CryptographicException

 at Mono.Security.X509.X509Certificate.Parse (System.Byte[] data) [0x00000] in <filename unknown>:0 

 at Mono.Security.X509.X509Certificate..ctor (System.Byte[] data) [0x00000] in <filename unknown>:0 

 at System.Security.Cryptography.X509Certificates.X509Certificate2.Import (System.Byte[] rawData, System.String password, X509KeyStorageFlags keyStorageFlags) [0x00000] in <filename unknown>:0 

 at System.Security.Cryptography.X509Certificates.X509Certificate2.Import (System.String fileName, System.String password, X509KeyStorageFlags keyStorageFlags) [0x00000] in <filename unknown>:0 

 at System.Security.Cryptography.X509Certificates.X509Certificate2..ctor (System.String fileName) [0x00000] in <filename unknown>:0 

 at SocketHttpListener.Net.EndPointListener.LoadCertificateAndKey (System.Net.IPAddress addr, Int32 port, System.String certificateLocation) [0x00000] in <filename unknown>:0 

InnerException: System.Security.Cryptography.CryptographicException

Input data cannot be coded as a valid certificate.

 at Mono.Security.X509.X509Certificate.Parse (System.Byte[] data) [0x00000] in <filename unknown>:0 

 

Running startup tasks

Info, App, Core startup complete

Info, SsdpHandler, MultiCast socket created

Info, App, HttpClientManager GET: http://www.mb3admin.com/admin/service/MB3ServerNotifications.json

UnhandledException

The underlying Task is already in one of the three final states: RanToCompletion, Faulted, or Canceled.

System.InvalidOperationException

  at System.Threading.Tasks.TaskCompletionSource`1[system.Int32].SetException (IEnumerable`1 exceptions) [0x00000] in <filename unknown>:0 

  at System.Threading.Tasks.TaskCompletionSource`1[system.Int32].SetException (System.Exception exception) [0x00000] in <filename unknown>:0 

  at System.Threading.Tasks.TaskFactory`1[system.Int32].InnerInvoke (System.Threading.Tasks.TaskCompletionSource`1 tcs, System.Func`2 endMethod, IAsyncResult l) [0x00000] in <filename unknown>:0 

  at System.Threading.Tasks.TaskFactory`1+<FromAsyncBeginEnd>c__AnonStorey5`3[system.Int32,System.Byte[],System.Int32,System.Int32].<>m__0 (IAsyncResult l) [0x00000] in <filename unknown>:0 

  at System.Net.WebAsyncResult.CB (System.Object unused) [0x00000] in <filename unknown>:0 

 

 

Stacktrace:

 

 

Native stacktrace:

 

mono() [0x4b6d48]

mono() [0x50f593]

mono() [0x4248b2]

/lib64/libpthread.so.0(+0x10300) [0x7ff107a0b300]

mono() [0x5b0313]

mono() [0x5b0408]

mono() [0x5b066c]

mono() [0x592610]

mono() [0x62c00d]

mono() [0x63c655]

/lib64/libpthread.so.0(+0x8233) [0x7ff107a03233]

/lib64/libc.so.6(clone+0x6d) [0x7ff10773e6fd]

 

Debug info from gdb:

 

 

=================================================================

Got a SIGSEGV while executing native code. This usually indicates

a fatal error in the mono runtime or one of the native libraries 

used by your application.

=================================================================

 

Shutting down finalizer thread timed out.

 

emby-log.txt

[hurricanehrndz 149]

Lots of info on this through the forum. PS you should be using mono 4. The one from the ppa.

[NP-Hardass 0]

Lots of info on this through the forum. PS you should be using mono 4. The one from the ppa.

 

Searching for "CreateProcess" yields 0 results.  Actually giving answers, or at minimum, linking to a related thread is much appreciated over a generic "Go look for an answer"

 

According to http://emby.media/downloads/linux-server/, only mono 3.4 or higher is necessary.  If mono 4 is in fact the requisite version, the page should be updated. I was running 3.2, so I gave 4 a whirl.  mono 4 has resulted in a slew of exceptions being thrown, so not sure the best course of action for that, but that is a separate issue. 

 

I'm also, as mentioned, using Gentoo, so I don't use ppa's, but regardless, the linux instructions make no mention of a ppa, so, not sure what you are referring to there.

[hurricanehrndz 149]

My apologies.You are completely correct on many levels. Anyhow, this seems to boil down to an error in the kernel introduce in some version but addressed in version 4.04:

 

 

https://forums.sonarr.tv/t/native-mono-crashes/4985

http://emby.media/community/index.php?/topic/19955-emby-crashing-ubuntu-server/

Edited June 3, 2015 by hurricanehernandez

[NP-Hardass 0]

My apologies.You are completely correct on many levels. Anyhow, this seems to boil down to an error in the kernel introduce in some version but addressed in version 4.04:

 

 

https://forums.sonarr.tv/t/native-mono-crashes/4985

http://emby.media/community/index.php?/topic/19955-emby-crashing-ubuntu-server/

 

 

Thank you very much for the quick and thorough update.

 

I'll have to do some poking around to see if I can find out what the patch to fix it is and/or try out linux kernel 4.04.