jradams76 3 Posted December 6, 2014 Share Posted December 6, 2014 (edited) Hello, I have a Christmas Folder that has several Christmas shows for the kids (Shrek, rudolph, Frosty, etc) Before media browser worked and showed the files in the Christmas folder and I was able to play them. Now when I go to the Christmas Shows folder I then see a folder for Shrek Christmas and then when I click that I dont see anything. The only thing that shows is black screen with no items even though there is a .mkv file there to play. I dont know what changed maybe an auto update? Folder Structure: Christmas Shows - > Frosty - > .mkv file Rudolph -> .mkv file ..... Please let me know what I can do to help troubleshoot. Thanks for any assistance. Jeremy Edited December 5, 2014 by jradams76 Link to comment Share on other sites More sharing options...
ebr 14949 Posted December 6, 2014 Share Posted December 6, 2014 What shows up in the Web client? Link to comment Share on other sites More sharing options...
jradams76 3 Posted December 6, 2014 Author Share Posted December 6, 2014 Same thing. I can drill down to the show level but then in the folder it doesn't have the show (.mkv) file present it shows empty. Is there a setting that got messed up or something changed? Thank you for your help. Link to comment Share on other sites More sharing options...
Luke 37191 Posted December 6, 2014 Share Posted December 6, 2014 we're working on getting it resolved Link to comment Share on other sites More sharing options...
jradams76 3 Posted December 6, 2014 Author Share Posted December 6, 2014 (edited) It must be for shows that dont have a episode folder? I have a Halloween shows folder and a Christmas shows folder (They have various clips and cartoons) and those are the only ones affected. Thanks for taking a look! Edited December 6, 2014 by jradams76 Link to comment Share on other sites More sharing options...
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