gcoupe 63 Posted November 11, 2014 Share Posted November 11, 2014 (edited) The WP 8.1 app has been working for me, but today when I fired it up, it is reporting that the connection is invalid: However, the connection details ARE valid; if I touch the link, then the web client opens and works as expected: I tried to send the logs, but touching the "Send logs" link in the app does nothing - the mail client does not open up. I've tried restarting the phone, and the problem is still present. WP app version is 8.0.62.1 Server version is 3.0.5424.1 WP 8.1 is version 8.10.14192.280 Edited November 11, 2014 by gcoupe Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted November 11, 2014 Share Posted November 11, 2014 What OS is MBS running on? You may need to put a full machine name in (for example, if on 2012 R2, it could be something like myname.domainname.local). I realise you don't need to do that in IE, but for some reason within the app it's required. In terms of the logs, go to the about page, swipe across to the logs, then tap clear logs. This should then allow you to send logs when the problem next presents itself. Link to comment Share on other sites More sharing options...
mangis 10 Posted November 11, 2014 Share Posted November 11, 2014 (edited) I've found on windows server 2012 r2 essentials if I use the domain name it registers(user.remotewebaccess.com) it works everytime but using the internal server name it doesn't. More than likely something to do with my server as the server name times out sometimes accessing it from local machines - which it does quite a bit on windows 8.1, not so much on 10 preview. Might be something to look at though as it may not be the app. Edited November 11, 2014 by mangis Link to comment Share on other sites More sharing options...
gcoupe 63 Posted November 11, 2014 Author Share Posted November 11, 2014 Thanks. I've sent you a log this time. Still can't connect. MBS is running on a WHS 2011 system. I still can't connect, even when putting in the public hostname (e.g. Myserver.homeserver.com). However, using this in IE gets me into the MBS dashboard without issue... Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted November 11, 2014 Share Posted November 11, 2014 Got the log thanks, I will need to speak with @@Luke and find out what's happened here, as you're getting an unauthorized response back from the server, which I didn't think you would be (not in the released version). Leave it with me. Link to comment Share on other sites More sharing options...
Mutzli 0 Posted November 16, 2014 Share Posted November 16, 2014 I have the same problem. Can't access the server through my app, but when I click the link the web client opens and it works. It happens no matter if I use the local ip address at home or the remote address to access the server from work. Link to comment Share on other sites More sharing options...
Ubiquitan 0 Posted November 25, 2014 Share Posted November 25, 2014 I think I may also be having a similar issue while attempting to connect manually inputting my ipv4 address. The app is just perpetually "Authenticating..." but never finds the server. And clicking on the link takes me to the webpage as expected. This is the first time I've used MB since the update and I wasn't having any issue with the previous version. I'm running WP8.1 developer version 8.10.14203.306 if that has any bearing. Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted November 26, 2014 Share Posted November 26, 2014 I think I may also be having a similar issue while attempting to connect manually inputting my ipv4 address. The app is just perpetually "Authenticating..." but never finds the server. And clicking on the link takes me to the webpage as expected. This is the first time I've used MB since the update and I wasn't having any issue with the previous version. I'm running WP8.1 developer version 8.10.14203.306 if that has any bearing. Can you email the logs (from the about page). Link to comment Share on other sites More sharing options...
Ubiquitan 0 Posted November 26, 2014 Share Posted November 26, 2014 (edited) Can you email the logs (from the about page). Logs sent edit*: I had to clear logs first since the Send Logs buttons on the manual connection page and on the about page weren't working. Good job you mentioned that above lol Edited November 26, 2014 by Ubiquitan Link to comment Share on other sites More sharing options...
amarok 0 Posted November 30, 2014 Share Posted November 30, 2014 same error. I use Server 2012 r2 with the essentials role. I also use it as a webserver on port 80 and 443. Mediabrowser works on port 80 as well. A couple of weeks ago, it was no problem to sign in from the app. But now it says the connection details are invalid. Touching the link it open the webclient in IE and everything works fine Link to comment Share on other sites More sharing options...
ScottIsAFool 517 Posted December 1, 2014 Share Posted December 1, 2014 @@amarok to confirm, you're trying to do a manual connection? Link to comment Share on other sites More sharing options...
amarok 0 Posted December 1, 2014 Share Posted December 1, 2014 yes. And i have free subdomain from microsoft. Xxx.remotewebaccess.com which i can use only, because the server is not in my local network Link to comment Share on other sites More sharing options...
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