rbroh 0 Posted May 4 Share Posted May 4 Using either the internal or external addresses listed on my server dashboard, I'm able to connect to my emby server. Using emby connect, I can sign in (as can my other family members) and see my server, but clicking on it produces an error (screenshot below). I know I could use the external ip address, but I don't have a static one, so it'd be a pain to update when it changes. Any ideas? Thanks Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 4 Share Posted May 4 Hi. If your IP address has changed, try restarting your server. Link to comment Share on other sites More sharing options...
Luke 37253 Posted May 4 Share Posted May 4 HI there, are you inside or outside of your local network when trying to do this? Link to comment Share on other sites More sharing options...
rbroh 0 Posted May 5 Author Share Posted May 5 I've tried it both ways, with the same issue. Link to comment Share on other sites More sharing options...
rbroh 0 Posted May 5 Author Share Posted May 5 And I have rebooted the server. Is there somewhere to see what ip address emby Connect is using? Or is it the one shown on server dashboard (which is displaying my current ip address, and I am able to connect using this) Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted May 5 Share Posted May 5 8 minutes ago, rbroh said: And I have rebooted the server. Is there somewhere to see what ip address emby Connect is using? Or is it the one shown on server dashboard (which is displaying my current ip address, and I am able to connect using this) Yes it should be your dashboard address. But if you go to Change server you should be able to click the menu options on your server to show server info. Link to comment Share on other sites More sharing options...
Luke 37253 Posted May 5 Share Posted May 5 16 minutes ago, rbroh said: And I have rebooted the server. Is there somewhere to see what ip address emby Connect is using? Or is it the one shown on server dashboard (which is displaying my current ip address, and I am able to connect using this) It will use the addresses displayed on your emby server dashboard. Link to comment Share on other sites More sharing options...
Luke 37253 Posted May 5 Share Posted May 5 You may want to try unlinking and relinking your server with Emby Connect: Emby Connect Link to comment Share on other sites More sharing options...
rbroh 0 Posted May 6 Author Share Posted May 6 (edited) I've removed the server from Emby connect, but am unable to re-add it (error message below). If I pop the URL that I'm trying to add to Emby connect directly into a browser, I am able to login to the Emby server. I just can't add it via Connect Edited May 6 by rbroh Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 6 Share Posted May 6 6 minutes ago, rbroh said: but am unable to re-add it (error message below) Hi. Re-adding the server would be done on the server by entering your Connect email address into the proper field. Link to comment Share on other sites More sharing options...
rbroh 0 Posted May 6 Author Share Posted May 6 Thanks. I removed the account, saved it. Then re-added. The server shows up again on the app.emby.media page, but still can't access, nor view server info: Link to comment Share on other sites More sharing options...
Luke 37253 Posted May 6 Share Posted May 6 Hi, did you try clicking Sign In with Emby Connect? Link to comment Share on other sites More sharing options...
rbroh 0 Posted May 6 Author Share Posted May 6 (edited) Yep, which is another odd thing I've noticed (though not new, it's always been the case) - clicking on that takes me to sign in page, I sign in, and come right back to the same screen - as in, even after signing in with Emby connect, I still have the same 3 options, My server, Add Server, Sign in with Emby Connect. Does Emby Connect use a different port than accessing Emby directly via IP address? Does it force to https perhaps? I have the port forwarding for 8920 setup, and I can see that port externally when using a port listener app. But I can't connect to Emby via https. Edited May 6 by rbroh Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 7 Share Posted May 7 18 hours ago, rbroh said: Does it force to https perhaps? Hi. Did you read and follow the instructions in this message? 21 hours ago, rbroh said: I've removed the server from Emby connect, but am unable to re-add it (error message below). If I pop the URL that I'm trying to add to Emby connect directly into a browser, I am able to login to the Emby server. I just can't add it via Connect Link to comment Share on other sites More sharing options...
Luke 37253 Posted May 7 Share Posted May 7 On 5/6/2024 at 2:26 PM, rbroh said: Yep, which is another odd thing I've noticed (though not new, it's always been the case) - clicking on that takes me to sign in page, I sign in, and come right back to the same screen - as in, even after signing in with Emby connect, I still have the same 3 options, My server, Add Server, Sign in with Emby Connect. Does Emby Connect use a different port than accessing Emby directly via IP address? Does it force to https perhaps? I have the port forwarding for 8920 setup, and I can see that port externally when using a port listener app. But I can't connect to Emby via https. Emby Connect uses the addresses displayed on your Emby server dashboard. Link to comment Share on other sites More sharing options...
Luke 37253 Posted May 7 Share Posted May 7 On 5/6/2024 at 11:48 AM, rbroh said: I've removed the server from Emby connect, but am unable to re-add it (error message below). If I pop the URL that I'm trying to add to Emby connect directly into a browser, I am able to login to the Emby server. I just can't add it via Connect Hi, yes, did you read the four suggestions and try any of them? Link to comment Share on other sites More sharing options...
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