RonV42 2 Posted May 2 Share Posted May 2 I have been running the Emby server as proved in the Synology package Center: 4.7.14.0-724071400 I tried to update to the latest version on the web site: emby-server-synology72_4.8.5.0_x86_64.spk After the update I kept getting a "Forbidden" error when going to the URL in the browser. I then removed the package again and removed the "appdata/Embyserver" directory and re-installed the downloaded update .spk Was able to get Emby to run but then not able to get to any of the backup files to restore. So I removed everything again, removed the config directory and just re-installed from the Synology package center. After that I was able to restore my configurations from backup. Is there something special that needs to be done to get the latest update if one has used the Package Center version? Link to comment Share on other sites More sharing options...
Luke 37232 Posted May 2 Share Posted May 2 Quote After the update I kept getting a "Forbidden" error when going to the URL in the browser. Hi, we'd have to see the emby server log, but one likely cause is that you may have configured Emby server network settings in such a way to cause this. So you could try loosening up whatever was tightened, and then update again. Link to comment Share on other sites More sharing options...
RonV42 2 Posted May 2 Author Share Posted May 2 I can try again but I never touched any network setting to "tighten up"... Where is the log directory located on the Synology so I can send it along? Link to comment Share on other sites More sharing options...
Luke 37232 Posted May 2 Share Posted May 2 2 minutes ago, RonV42 said: I can try again but I never touched any network setting to "tighten up"... Where is the log directory located on the Synology so I can send it along? Emby Server Data Folder and then the logs subfolder underneath that. Link to comment Share on other sites More sharing options...
RonV42 2 Posted May 2 Author Share Posted May 2 Now it's interesting. I stopped the current version of Emby. Then did the manual update. When it completed it started the server and I received the "Forbidden" again. Going to the path: /volume1/@appdata/EmbyServer It's empty. It looks like the update from Package Center 4.7.14.0-724071400 to the most current version hosted on the Emby site emby-server-synology72_4.8.5.0_x86_64.spk wipes out the config. And I think that is what explains the forbidden, htop and the Package Center says its running: Link to comment Share on other sites More sharing options...
RonV42 2 Posted May 3 Author Share Posted May 3 I gave up yesterday afternoon/evening. I removed all reference to Emby on the Synolgoy after removing it via the Package Center. I did a "fresh" install of the latest version and re-added my libraries and configuration manually. So far the latest version seems to be working ok. The only bad thing is we lost all our favorite marks etc. 1 Link to comment Share on other sites More sharing options...
Luke 37232 Posted May 3 Share Posted May 3 Hi, thanks for following up. Apologies for the disruption. Link to comment Share on other sites More sharing options...
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