Spencity89 0 Posted April 26 Share Posted April 26 When I try to play a show it gets stuck buffering then sends a message saying too many errors. also some of the shows I was watching I can no longer find in my library anywhere Link to comment Share on other sites More sharing options...
Luke 37131 Posted April 26 Share Posted April 26 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
Spencity89 0 Posted April 26 Author Share Posted April 26 I sent the log from my android fire tv device. At 5:00 pm central so that would be 6:00 pm eastern or 1:00 UTC-5 I was trying to play the show “The Gentlemen” got a buffering screen then a too many error giving up message. Also some of the shows I was watching are no longer in my queue or library “King of the hill” was the show I was watching and can no longer find it on the app for android fire tv name on the server is Spencer Riley Link to comment Share on other sites More sharing options...
ebr 14939 Posted April 27 Share Posted April 27 Hi. Do you have the server log from that same playback? A 500 error was thrown on the server. This may be related to the massive number of subtitle tracks in that item. Can you try remuxing it with just a few and see if that makes a difference? Link to comment Share on other sites More sharing options...
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