Decoy_NDA 0 Posted April 26 Share Posted April 26 i can not get either of the Cinema Intros or Trailers plugins that are in the Emby Plugin Catalog to work I am running Version 4.8.5.0 with A Lifetime Emby Premiere plan Link to comment Share on other sites More sharing options...
Luke 37128 Posted April 26 Share Posted April 26 Hi @Decoy_NDA can you please describe your issue in more detail? Thanks. Link to comment Share on other sites More sharing options...
Decoy_NDA 0 Posted April 26 Author Share Posted April 26 I have both the Cinema Intros or Trailers plugins installed, the Trailers plugins will not pull any from the internet even after doing a Refresh Internet Channels Refresh Internet Channels Last ran 3 hours ago, taking 1 second. Refreshes internet channel information. the Cinema Intros is set to pull from a local drive (also tried from a network share) , and the intro is bypassed and the move starts all accounts have the Cinema Intros enabled Link to comment Share on other sites More sharing options...
Luke 37128 Posted April 26 Share Posted April 26 Quote the Trailers plugins will not pull any from the internet even after doing a Refresh Internet Channels Hi, how are you determining this? Link to comment Share on other sites More sharing options...
Decoy_NDA 0 Posted April 26 Author Share Posted April 26 when starting any movie it goes straight to the movie, there are no trailers or intro shown. where are 1500 trailers located at in the library Link to comment Share on other sites More sharing options...
Luke 37128 Posted April 26 Share Posted April 26 Is there a Trailers section showing on your home screen? Link to comment Share on other sites More sharing options...
Decoy_NDA 0 Posted April 26 Author Share Posted April 26 yes there is a trailers section showing on the home screen, and i can click on one to play it Link to comment Share on other sites More sharing options...
Happy2Play 8315 Posted April 26 Share Posted April 26 Probably need to see a server log showing the issues as I am note seeing any issue with Cinema trailers or custom intros. Link to comment Share on other sites More sharing options...
Decoy_NDA 0 Posted April 27 Author Share Posted April 27 here is the server log embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37128 Posted April 30 Share Posted April 30 HI, please try removing the VantagePoint plugin, then restart the server and see how things compare. Additionally, you've enabled Cinema Intros on the server, but is it also enabled in the Emby app that you're playing from? Thanks. Link to comment Share on other sites More sharing options...
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