Ipad can't connect to Server following EMBY Server update on 19/4

[AJAYSWebDesign 1]

Edited April 21 by GrimReaper
WAN IP masked

[jaycedk 386]

You should edit you picture and not show your wan address.

It looks like your server does not have a local network ip.

 

Then we need a lot more info, than that.

 

[AJAYSWebDesign 1]

emby connect not working In-Home (LAN) access: http://192.168.1.9:8096 

[Luke 37106]

7 hours ago, AJAYSWebDesign said:

emby connect not working In-Home (LAN) access: http://192.168.1.9:8096 

Hi there, can you please describe your issue in more detail? What exactly happens?

[AJAYSWebDesign 1]

When i try to access EMBY from my Ipad it no longer connects. I re-installed the app and tried EMBY connect. It seems to accept the email and password but then just brings up the 'Select Server' screen where it asks for 'Add Server' or Sign in with Emby Connect'.... If I use the ip address the server displays (In-Home (LAN) access: http://192.168.1.9:8096), i still can't connect. 9I key in Host: 192.168.1.9 and Port: 8096). I have triggered ports on router (see below) and added rule to AVG firewall.....

[AJAYSWebDesign 1]

Can someone please help! All i know is, up until 4 days ago I could access Emby from my Ipad. I have (had) done no changes to my router or my AVG firewall rules......

My understanding is if I set up Emby Connect I should just be able to sign in on the app on my IPad.....? When i try this it just brings up the Select Server screen again with the options below. If i click on ANDYS-PC it comes up unable to reach......???? 

 

[Luke 37106]

Hi,  make sure the Emby app on the device is granted local network access in iOS settings.

[guunter 2]

On 4/21/2024 at 8:46 AM, AJAYSWebDesign said:

emby connect not working In-Home (LAN) access: http://192.168.1.9:8096 

Can you connect to this url on your desktop pc? Your screenshot just shows you using localhost:8096

[AJAYSWebDesign 1]

Emby app has local network access in iOS settings,

No, I cannot access http://192.168.1.9:8096 in chrome......??

[AJAYSWebDesign 1]

[guunter 2]

21 minutes ago, AJAYSWebDesign said:

 

Can you show your networking settings? You might have to manually enter your IP. I don't know why it's not detecting your LAN connection.

 

EDIT:

NVM did not notice the IP is set. Did you try  accessing the server with your AVG firewall turned off?

Edited April 23 by guunter
Oh didn't notice IP

[guunter 2]

[AJAYSWebDesign 1]

[guunter 2]

Just now, AJAYSWebDesign said:

Yeah i realized you did have it set scrolling down the screenshot. Did you try accessing the server with your firewall turned off?

[Luke 37106]

3 minutes ago, AJAYSWebDesign said:

I would suggest leaving that blank unless you have a specific reason not to.

[AJAYSWebDesign 1]

7 minutes ago, Luke said:

I would suggest leaving that blank unless you have a specific reason not to.

I just removed the IP and whammo! I;m back in!

The only reason I changed/set the IP was it previously was not displaying (see my initial screen shot). Now it displays: In-Home (LAN) access: http://192.168.1.101:8096

[AJAYSWebDesign 1]

[AJAYSWebDesign 1]

bugger - Firewall just restarted... i can connect on my pc to below... but now i can't access via my ipad.... therefore issue must be AVG firewall

[Luke 37106]

So now it's 101. Once you start setting it explicitly, then it becomes your responsibility to keep it up to date if and when the value might need to change.

[AJAYSWebDesign 1]

 

3 minutes ago, Luke said:

So now it's 101. Once you start setting it explicitly, then it becomes your responsibility to keep it up to date if and when the value might need to change.

Hold on - the only reason i changed it, was because Emby wasn't displaying the IP address - as mentioned above (refer to initial screenshot). As it turns out, the issue appears to be with AVG Firewall, not the changes i made!!

I think I've solved it - AVG introduced a 'default' rule that i have now deleted and have access via Ipad (see my third post compared to settings below).

[guunter 2]

29 minutes ago, AJAYSWebDesign said:

bugger - Firewall just restarted... i can connect on my pc to below... but now i can't access via my ipad.... therefore issue must be AVG firewall

Windows defender is good enough you don't really need AVG.

[Happy2Play 8296]

I would statically assign an ip to the host or in your router do a dhcp reservation for the server.

Edited April 23 by Happy2Play