Stueck 0 Posted March 25 Share Posted March 25 Hi, the Samsung client app isn't able to play any video. It is connected via http@8096 (no ssl). Installed via the samsung app store. Connection works (gui content visible) Router has a port forward from 8096 to 8096 emby server. Secure connection in server settings is set to disabled. Samsung emby client shows errors: 1. PLAYER_ERROR_CONNECTION_FAILED, player state: IDLE 2. Playback Error - No compatible streams are currently available Another older Samsung TV UE48J6250 @ 1.0.77 works fine. Also android apps are working with remote connection. Is there a problem with the app for newer samsung TVs? Thanks for any help! Samsung model number: Samsung Smart TV QE75Q60CAUXXH Samsung firmware version: T-NKLCDEUC-1402.6 (Tizen 7.0) Samsung Emby client version: 1.7.0 Emby server version: 4.8.3.0 Serverlog: Debugging on. Removed Trakt loggings and renamed Movie/folder names No transcoding logs produced Log includes tests of three different movies. embyserver_renamed.txt Link to comment Share on other sites More sharing options...
Luke 37066 Posted March 25 Share Posted March 25 Hi, are you able to try the latest USB install and see how that compares? https://emby.media/emby-for-samsung-smart-tv.html Link to comment Share on other sites More sharing options...
Stueck 0 Posted March 25 Author Share Posted March 25 Thanks for the fast respond. This is not easily possible as the TV is wall mounted and USB is not accessible. Are there better options? Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted March 25 Share Posted March 25 I would guess this issue is with the older version 1.7.0. 4 hours ago, Stueck said: Is there a problem with the app for newer samsung TVs? I guess the question is what version is in the app store as that appears to be a 2023 tv? But once Samsung drops older model support you are forced to USB sideload every 30 days. Link to comment Share on other sites More sharing options...
Stueck 0 Posted March 28 Author Share Posted March 28 I have installed version 1.7.0 which is the latest available in samsung app store on this TV (TV is a 2023 generation TV!) . Did you made any changes from 1.7.0 to 1.7.7 which could solve the problem? Can you predict when Samsung will make the new version available in the app store? Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted March 28 Share Posted March 28 But have no idea and how long Samsung takes to approve app updates. Link to comment Share on other sites More sharing options...
SamES 890 Posted March 30 Share Posted March 30 I'm not sure why this is not transcoding, but it looks like you have a bitrate set in the client which preventing playback 2024-03-25 10:55:10.813 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 10212125, max bitrate: 7000000 2024-03-25 10:55:10.813 Info App: Bitrate exceeds DirectStream limit: media bitrate: 10212125, max bitrate: 7000000 Link to comment Share on other sites More sharing options...
Luke 37066 Posted March 30 Share Posted March 30 Does removing that get it to play? Not that you should have to, just so we know. Thanks. Link to comment Share on other sites More sharing options...
Stueck 0 Posted March 31 Author Share Posted March 31 Hi, No, removing the bitrate limit didn't help. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37066 Posted April 3 Share Posted April 3 Hi, are you able to install the latest version via USB and see how that compares? Link to comment Share on other sites More sharing options...
SamES 890 Posted April 3 Share Posted April 3 On 26/03/2024 at 01:29, Stueck said: Another older Samsung TV UE48J6250 @ 1.0.77 works fine. Is this older device also using the same remote connection? Link to comment Share on other sites More sharing options...
Stueck 0 Posted April 7 Author Share Posted April 7 (edited) On 4/3/2024 at 7:37 AM, Luke said: Hi, are you able to install the latest version via USB and see how that compares? No, unfortunately I am not able to install it via USB. Have to wait for a new app store version. Due the wall mount it's not accessible. On 4/3/2024 at 8:02 AM, SamES said: Is this older device also using the same remote connection? Yes, same account and remote target Edited April 7 by Stueck Link to comment Share on other sites More sharing options...
Luke 37066 Posted April 7 Share Posted April 7 OK thanks for the update. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now