WalNet76 1 Posted December 20, 2023 Share Posted December 20, 2023 When I try to load the Emby OTA guide I get this error after entering my zip code. There was an error downloading tv lineups. My windows machine had no errors. I have tried several zips. This is on Ubuntu Server 22.04.3 Link to comment Share on other sites More sharing options...
Luke 37156 Posted December 20, 2023 Share Posted December 20, 2023 HI, please attach the emby server log: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
WalNet76 1 Posted December 20, 2023 Author Share Posted December 20, 2023 embyserver-63838679914.txt Link to comment Share on other sites More sharing options...
Luke 37156 Posted December 20, 2023 Share Posted December 20, 2023 3 minutes ago, WalNet76 said: embyserver-63838679914.txt 168.09 kB · 0 downloads HI, are you sure this is the log from when you tried to do that? I don't see anything here. Link to comment Share on other sites More sharing options...
WalNet76 1 Posted December 20, 2023 Author Share Posted December 20, 2023 2023-12-20 20:59:32.062 Error Server: Error processing request *** Error Report *** Version: 4.7.14.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Linux version 5.15.0-91-generic (buildd@lcy02-amd64-045) (gcc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #101-Ubunt Framework: .NET 6.0.20 OS/Process: x64/x64 Runtime: opt/emby-server/system/System.Private.CoreLib.dll Processor count: 12 Data path: /var/lib/emby Application path: /opt/emby-server/system System.Exception: System.Exception: Live TV requires an active Emby Premiere subscription. at EmbyGuideData.Gracenote.EnsurePremiere(CancellationToken cancellationToken) at EmbyGuideData.Gracenote.GetLineups(ListingsProviderInfo info, String country, String location, CancellationToken cancellationToken) at MediaBrowser.LiveTV.Api.LiveTvService.Get(GetLineups request) at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task) at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken) at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken) Source: EmbyGuideData TargetSite: Void MoveNext() embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37156 Posted December 20, 2023 Share Posted December 20, 2023 Do you have Emby Premiere? Have you configured your Emby Premiere info in the Emby Premiere section? Link to comment Share on other sites More sharing options...
WalNet76 1 Posted December 20, 2023 Author Share Posted December 20, 2023 That was it. I hadn't put they key in. Worked after I did that. Thank you for your help! 1 Link to comment Share on other sites More sharing options...
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