Open DSM as usual in a web browser.  Once logged in Open Control Panel. Click on the Users & Groups menu on the left. Most likely the admin account will be deactivated. We are going to activate it for our use as well as change the password (if we do not remember it). Click on the admin username to highlight it, then click the edit tab. Click the box above next to "Deactivate this account" if needed so there is not a checkbox. If you do not remember the admin password, c