_NoName_ 2 Posted November 16, 2022 Share Posted November 16, 2022 I have a TV series that has many episodes in a season (e.g. Season 1 has 72 episodes). When a library scan is performed, not all the episodes are added (e.g. Season 1 only goes up to 39). The episodes that are added play fine. The episodes that have not been added work fine if I play them in VLC. The metadata source is theTVDB. I am using the "Series Name/Season #/Series Name sXXeXX.ext" naming scheme. The series name is UTF-8 encoded because it is not plain ASCII. I am running Version 4.7.0.3 beta I looked at the logs and I don't see any errors. Any suggestions on next steps in troubleshooting? Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 16, 2022 Share Posted November 16, 2022 Hi there, are you sure that's your version number? Why are you on such an old beta release? Link to comment Share on other sites More sharing options...
_NoName_ 2 Posted November 16, 2022 Author Share Posted November 16, 2022 It was working so well that I never bothered to look for an update. I'll try the update today. Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 16, 2022 Share Posted November 16, 2022 Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
_NoName_ 2 Posted November 17, 2022 Author Share Posted November 17, 2022 I upgraded to 4.8.0.17 and did a library scan. Unfortunately, no change. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted November 17, 2022 Share Posted November 17, 2022 Need specifics. But nothing is wrong with what you described above. Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 17, 2022 Share Posted November 17, 2022 Please provide a specific example. How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
hjason7812 25 Posted November 20, 2022 Share Posted November 20, 2022 @Luke had to delete emby and reinstall but now I can't load posters almost all information loads but posters don't it's the plugin available in the community on truenas core because for some weird reason nothing else will install on truenas anymore it won't even update emby anymore if I use the truenas download page on the site it wants to install the 13 1 release jail and that makes everything all messed up. How do I fix this issue I only put 3 libraries up to test to see if it's working and sadly it isnt Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 21, 2022 Share Posted November 21, 2022 20 hours ago, hjason7812 said: @Luke had to delete emby and reinstall but now I can't load posters almost all information loads but posters don't it's the plugin available in the community on truenas core because for some weird reason nothing else will install on truenas anymore it won't even update emby anymore if I use the truenas download page on the site it wants to install the 13 1 release jail and that makes everything all messed up. How do I fix this issue I only put 3 libraries up to test to see if it's working and sadly it isnt Re: Link to comment Share on other sites More sharing options...
hjason7812 25 Posted November 21, 2022 Share Posted November 21, 2022 4 hours ago, Luke said: Re: And your point in doing this without helping me is what exactly? Link to comment Share on other sites More sharing options...
_NoName_ 2 Posted November 21, 2022 Author Share Posted November 21, 2022 On 11/16/2022 at 10:44 PM, Luke said: Please provide a specific example. How to Report a Problem Thanks. Sorry for the delay. As I was putting everything together, I think I identified the issue. The file ACLs for the episodes after 39 did not permit access to emby user. File permission errors do not appear to be logged for all operations. For example, the library scan operation appears to be silent on permission errors while attempting operations on NFO file types generates log messages on permission errors. I am going to test further. 1 Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 21, 2022 Share Posted November 21, 2022 13 hours ago, hjason7812 said: And your point in doing this without helping me is what exactly? HI, it's just for reference, since the same question was asked in more than one place. Thanks ! Link to comment Share on other sites More sharing options...
_NoName_ 2 Posted November 23, 2022 Author Share Posted November 23, 2022 I reapplied the correct ACLs to all the files and everything scans correctly. In this case, the problem appears to have been permission based. 1 Link to comment Share on other sites More sharing options...
Luke 37064 Posted November 23, 2022 Share Posted November 23, 2022 Thanks for following up. Link to comment Share on other sites More sharing options...
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