Low transcoding speed on TS-464C with HEVC Main10

[LSYRUR 1]

Latest QTS version, Emby version 4.7.8, qpkg, premier enabled.

The video got stuck, CPU to 90%, memory usage from 75% (totally 8g) to 90%.

The log is attached.

Please help me to fix it, thank you.

ffmpeg-transcode-39c9c157-6ff5-4aeb-ad76-8cb09b10b4da_1.txt

[LSYRUR 1]

And there is a new version of TS-464C. My 464C has a CPU of N5095 instead of N5105.

[Happy2Play 8322]

Devs will have to comment on why HWA failed, but falling back to Software and can't process fast enough do to HEVC conversion and PGSUB subs.

09:40:35.714 Error while decoding stream #0:0: Cannot allocate memory
09:40:35.714 [hevc @ 0x7f6d7c0341c0] get_buffer() failed
09:40:35.714 [hevc @ 0x7f6d7c0341c0] thread_get_buffer() failed
09:40:35.714 [hevc @ 0x7f6d7c0341c0] Error parsing NAL unit #0.
09:40:35.720 subtitle_kickoff: call subtitle_resend_current 5015 frame->format: 1
09:40:35.721 subtitle input filter: decoding size 0x0
09:40:35.721 Auto-inserting subfeed filter
09:40:35.721 Auto-inserting graphicsub2video filter
*** Error in `/share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg': corrupted double-linked list: 0x00007f6d7c0f2b50 ***

 

Can you update to current release 4.7.9.0?

[LSYRUR 1]

51 minutes ago, Happy2Play said:

Devs will have to comment on why HWA failed, but falling back to Software and can't process fast enough do to HEVC conversion and PGSUB subs.

09:40:35.714 Error while decoding stream #0:0: Cannot allocate memory
09:40:35.714 [hevc @ 0x7f6d7c0341c0] get_buffer() failed
09:40:35.714 [hevc @ 0x7f6d7c0341c0] thread_get_buffer() failed
09:40:35.714 [hevc @ 0x7f6d7c0341c0] Error parsing NAL unit #0.
09:40:35.720 subtitle_kickoff: call subtitle_resend_current 5015 frame->format: 1
09:40:35.721 subtitle input filter: decoding size 0x0
09:40:35.721 Auto-inserting subfeed filter
09:40:35.721 Auto-inserting graphicsub2video filter
*** Error in `/share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg': corrupted double-linked list: 0x00007f6d7c0f2b50 ***

 

Can you update to current release 4.7.9.0?

updated to 4.7.9.0, problem still there.

[LSYRUR 1]

log in 4.7.9

ffmpeg-transcode-84b01e98-c581-41bd-9e15-d3ded181f531_1.txt

[LSYRUR 1]

Is there any way to fix this?

[Happy2Play 8322]

@softworkzcan you comment on this?

[Luke 37151]

Hi, are you able to try the 4.8 beta channel and let us know how that compares? Thanks.

[Happy2Play 8322]

I would question this

*** Error in `/share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg': corrupted double-linked list: 0x00007f6d7c0f2b50 ***

 

Not positive if they are the same issue but may be issue mentioned here.

 

[Luke 37151]

@LSYRUR ?

[LSYRUR 1]

hi, tried 4.8, problem fixed. thank you.