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Trying to add a remote folder does not work - please help EX4100

DarkStar1977

By DarkStar1977
in Western Digital

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DarkStar1977

DarkStar1977   40

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Hi I'm trying to use Gamebrowser to allocate all my ROMs in a common platform under Emby the same way I'm doing with movies, tv shows, books, etc.

I'm running emby server on a WD PR4100, and I know I will not be able to launch games from there but the purpose is not to launch the games from emby in my case is to have a central repository where from other computers in the network I can download an specific ROM to play it outside emby.

Said that I'm strugling on getting my videogames shown in the videogames section, even I followed up the setup guide:

I've setup the folder:

364593208_Capturadepantalla2022-10-12alas23_43_44.thumb.png.f2702feccb92badbb704b1d06b6155a9.png

I've run the Scan and the files are properly placed (I think) with the appropiate extension:

1009078306_Capturadepantalla2022-10-12alas23_45_49.png.eb85ff6af3dc57da8d9157675383381f.png

The corresponding library does not identify the Sytem:

272297084_Capturadepantalla2022-10-12alas23_47_04.thumb.png.88fbb545cb1215ebb0569d3aff852873.png

Even if you go to Folders instead of Game Systems or Games, the folders are there:

953870253_Capturadepantalla2022-10-12alas23_48_08.thumb.png.450120b09bfbb8dc1ac9d91f397ebea6.png

What I am doing wrong ?

Any help will be appreciated.

Thanks

 

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shaefurr

shaefurr   1337

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Can you post your folder structure?

Is 0001 - Electroplankton (J) (Trashman) directly inside your -ROMS\NINTENDO_DS folder, or are there more subfolders?

I also noticed you have alternating slashes (\ /) in your folder path \\192.168.1.101/-ROMS/NINTENDO_DS, but perhaps that is specific to the NAS you're using. I've only used Synology's which uses typical windows format with a \.

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DarkStar1977

DarkStar1977   40

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Hi, yes of course, the folder structure is simple:

883538325_Capturadepantalla2022-10-13alas0_07_47.png.e338d031efb17f7316ab879eccfe4bab.png

Regarding the \ / It's done by emy authomatically when I'm browsing the \\192.168.1.101 inside Gamebrowser Plugin because the folder is in another network computer, works for all other libraries:

1059758784_Capturadepantalla2022-10-13alas0_10_33.thumb.png.2943767f7f5d57691a0bba5b6a03448d.png

1463376417_Capturadepantalla2022-10-13alas0_10_47.thumb.png.20ce0574b45eddbc150233364699f611.png

PS: The other System folders are empty and not configured

 

 

 

Edited by DarkStar1977
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shaefurr

shaefurr   1337

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Ah gotcha, sorry I haven't set up Gamebrowser in quite some time lol. Folder structure seems fine, in the Emby server dashboard under Library, do you have a library added for Games content that points to \\192.168.1.101/-ROMS?

Edited by shaefurr
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DarkStar1977

DarkStar1977   40

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15 minutes ago, shaefurr said:

Ah gotcha, sorry I haven't set up Gamebrowser in quite some time lol. Folder structure seems fine, in the Emby server dashboard under Library, do you have a library added for Games content that points to \\192.168.1.101/-ROMS?

Yes I did it

 

1990947156_Capturadepantalla2022-10-13alas17_24_37.thumb.png.ece02bbc5018f95fda7468d0aa8cd561.png

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shaefurr

shaefurr   1337

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Have you tried running a full media scan?

 

If that doesn't work, try removing the platform the the gamebrowser plugin, re-add it then kick off a new scan.

 

As far as I can tell everything should be good config wise.

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DarkStar1977

DarkStar1977   40

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49 minutes ago, shaefurr said:

If you still have the issue, please upload your latest emby server log

I'm leaving on a business travel and will get back next wed. Will try your propsal then. Thanks !

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  • 1 month later...
DarkStar1977

DarkStar1977   40

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Ok, after more than a month overloaded by work I had time today to make some tests.

I can confirm the issue is caused by using a network folder "\\192.100.1.101/-ROMS" even the library supports that (all the libraries works fine with that) and Gamebrowser plugin is capable to configure a system folder to a network folder the plugin then is not capable to map the system or the games but in folder view are all there.....

Tested that on a local folder "/mnt/HD/HD_a2/MULTIMEDIA/TEST ROMS/NINTENDO_DS" and works perfectly, system is identified and games inside as well.

@Luke can u please check what's going on with network folders on this plugin ? Probably is something that can be corrected in less than 5 minutes ;)

Thanks in advance.

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Luke Emby Team

Luke   37062

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On 11/20/2022 at 10:39 PM, DarkStar1977 said:

Ok, after more than a month overloaded by work I had time today to make some tests.

I can confirm the issue is caused by using a network folder "\\192.100.1.101/-ROMS" even the library supports that (all the libraries works fine with that) and Gamebrowser plugin is capable to configure a system folder to a network folder the plugin then is not capable to map the system or the games but in folder view are all there.....

Tested that on a local folder "/mnt/HD/HD_a2/MULTIMEDIA/TEST ROMS/NINTENDO_DS" and works perfectly, system is identified and games inside as well.

@Luke can u please check what's going on with network folders on this plugin ? Probably is something that can be corrected in less than 5 minutes ;)

Thanks in advance.

Hi, try: 

\\192.100.1.101\-ROMS

instead of:  

\\192.100.1.101/-ROMS

 

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  • 3 months later...
DarkStar1977

DarkStar1977   40

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Hi I have Emby on a WDPR4100 and I have another WD PR4100 where I can add libraries by placing the network folder:

\\192.168.1.101\Folder

Recently I've just acquired a WD EX4100 and I have shared folders too in there with the same configuration that the other PR4100 but Emby is not capable to browse the newtwork folder:

\\192.168.1.102\Folder

I do not remember if for the first PR4100 added some permissions via SSH and I cannot find any topic that helps.

Can someone help me ?

Thanks

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Luke Emby Team

Luke   37062

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33 minutes ago, DarkStar1977 said:

@Luke sorry for the late response, tried but get this message:

The path could not be found. Please ensure the path is valid and try again.

@DarkStar1977

 Can you use a local folder instead of a network path? Your network path is either unreachable altogether, or unreachable without authentication, and currently Emby Server does not provide a way for you to enter authentication information.

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DarkStar1977

DarkStar1977   40

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On 11/17/2022 at 1:17 PM, vdatanet said:

This is one of the reasons why I like the native player, it is more resilient to tvOS changes.

@Luke in fact is the workaround I'm using, a local path but is so strange other libraries are located in the same network path server and the only one that does not work is the gamebrowser one in this network path.

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DarkStar1977

DarkStar1977   40

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BTW, it's too strange both topics have been merged, the Game Browser one and the EX4100 one and are separate issues with the same problem.

 

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Luke Emby Team

Luke   37062

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16 minutes ago, DarkStar1977 said:

BTW, it's too strange both topics have been merged, the Game Browser one and the EX4100 one and are separate issues with the same problem.

 

Sorry it looks like we're having the same conversation in two different places.

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Luke Emby Team

Luke   37062

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19 minutes ago, DarkStar1977 said:

@Luke in fact is the workaround I'm using, a local path but is so strange other libraries are located in the same network path server and the only one that does not work is the gamebrowser one in this network path.

Does the WD support mounting network paths to a local folder? If it does, then this would be the recommended way because then you can enter any required authentication that way.

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Luke Emby Team

Luke   37062

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OK please attach the emby server log. That will help tell us if it is authentication related or if it just can't reach the location at all. Thanks.

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Luke Emby Team

Luke   37062

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Posted 
2023-02-27 20:55:47.988 Error NetworkManager: Error in GetNetworkShares
	*** Error Report ***
	Version: 4.7.11.0
	Command line: /mnt/HD/HD_a2/Nas_Prog/embyserver/system/EmbyServer.dll -programdata /mnt/HD/HD_a2/emby -ffdetect /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffdetect -ffmpeg /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffmpeg -ffprobe /mnt/HD/HD_a2/Nas_Prog/embyserver/bin/ffprobe -nolocalportconfig -defaultdirectory /shares/Public -updatepackage emby-server-western_digital-any_{version}_x86_64.bin
	Operating system: Linux version 4.1.13 (kman@kmachine) (gcc version 4.8.2 (crosstool-NG hg+unknown-20140401.133847 - Build-wd-00.01c) ) #1 SMP Mon Jun 29 00:11:44 PDT 2
	Framework: .NET 6.0.8
	OS/Process: x64/x64
	Runtime: mnt/HD/HD_a2/Nas_Prog/embyserver/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /mnt/HD/HD_a2/emby
	Application path: /mnt/HD/HD_a2/Nas_Prog/embyserver/system
	SharpCifs.Smb.SmbException: SharpCifs.Smb.SmbException: Failed to connect: 0.0.0.0<00>/192.168.1.102

It looks like it can't connect at all, so the honest, that's probably a better thing than an error about authentication, because this you should at least be able to resolve.

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DarkStar1977

DarkStar1977   40

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@Lukemake some tests with the SMB protocols on the EX4100 and this is what I've found:

SMB1: Founds the Server, you can navigate the folders but does not keep the path on the library, so you cannot save it
SMB2: Same as before cannot find the server
SMB3: Same as before cannot find the server

It's curious because the PR4100 has SMB2 with same configuration and works properly.

I believe they've changed something on OS5 on EX4100 SMB Protocol and it's not working fine.

PR4100 is on OS3.
 

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Luke Emby Team

Luke   37062

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The SMB library embedded into Emby Server only supports SMB1. In the upcoming 4.8 release it has been updated to support newer versions of the protocol.

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