JelloLabs 4 Posted September 29, 2022 Share Posted September 29, 2022 Hi all, I'm getting the following error on multiple clients recently "This Emby Server needs to be updated. To download the latest version, please visit <a href="https://emby.media">https://emby.media</a>" I've confirmed the issue on below clients: MacOS <<< <<< emby.media Brave browser <<< emby.media iOS app Chrome <<< emby.media Firefox <<< emby.media Server is latest beta 4.8.0.10 No issues on Emby AndroidTV - Shield TV or Apple TV I tried to look at logs while I log in but I can't see anything wrong. I collected logs as I clicked log in button. 2022-09-29 15:31:08.371 Debug Server: http/1.1 GET http://XXX.XX.XX.XX:8096/emby/system/info/public. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:105.0) Gecko/20100101 Firefox/105.0 2022-09-29 15:31:08.373 Debug Server: http/1.1 Response 200 to Client.XX.XX.XX. Time: 2ms. http://XXX.XX.XX.XX:8096/emby/system/info/public 2022-09-29 15:31:08.519 Debug Server: http/1.1 GET http://XXX.XX.XX.XX:8096/emby/web/manifest.json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:105.0) Gecko/20100101 Firefox/105.0 2022-09-29 15:31:08.519 Debug Server: http/1.1 Response 200 to Client.XX.XX.XX. Time: 1ms. http://XXX.XX.XX.XX:8096/emby/web/manifest.json 2022-09-29 15:31:08.520 Debug Server: http/1.1 GET http://XXX.XX.XX.XX:8096/emby/web/strings/en-US.json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:105.0) Gecko/20100101 Firefox/105.0 2022-09-29 15:31:08.521 Debug Server: http/1.1 Response 304 to Client.XX.XX.XX. Time: 0ms. http://XXX.XX.XX.XX:8096/emby/web/strings/en-US.json Link to comment Share on other sites More sharing options...
Luke 37260 Posted September 29, 2022 Share Posted September 29, 2022 Hi, if you're certain that is your server version, then try removing the server from the server selection screen and then adding it back again by doing a manual connection. There is a rare issue I've found that may cause this message to be erroneously displayed, when the true problem is actually just a connection failure. Link to comment Share on other sites More sharing options...
Luke 37260 Posted September 29, 2022 Share Posted September 29, 2022 Hi, actually scratch that. I see the problem. It will be resolved in the next set of app updates. Thanks. Link to comment Share on other sites More sharing options...
JelloLabs 4 Posted September 29, 2022 Author Share Posted September 29, 2022 Hi and thank you, I Deleted server and re added , tried public ip + port and also with Emby connect , only thing that works is with my reverse proxy myemby.mydomain.com:443 on a web browser, apps are doing this Link to comment Share on other sites More sharing options...
JelloLabs 4 Posted September 29, 2022 Author Share Posted September 29, 2022 Got it , thank you Link to comment Share on other sites More sharing options...
JelloLabs 4 Posted October 10, 2022 Author Share Posted October 10, 2022 On 9/29/2022 at 3:51 PM, Luke said: Hi, actually scratch that. I see the problem. It will be resolved in the next set of app updates. Thanks. Any update ? still can't use my mobile app , any remedy in the meantime to bypass the error ? Is the issue on beta or stable as well Thank you Link to comment Share on other sites More sharing options...
Luke 37260 Posted October 11, 2022 Share Posted October 11, 2022 1 hour ago, JelloLabs said: Any update ? still can't use my mobile app , any remedy in the meantime to bypass the error ? Is the issue on beta or stable as well Thank you It's a problem in the apps, not the server. As each app gets published to it's store again, it will be resolved. What apps specifically are you still having an issue with? Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted October 11, 2022 Share Posted October 11, 2022 On 9/29/2022 at 12:37 PM, JelloLabs said: MacOS <<< <<< emby.media Brave browser <<< emby.media iOS app Chrome <<< emby.media Firefox <<< emby.media @Luke Aren't almost all of these the online app? Link to comment Share on other sites More sharing options...
Luke 37260 Posted October 11, 2022 Share Posted October 11, 2022 17 minutes ago, Happy2Play said: @Luke Aren't almost all of these the online app? Yes those have the fix by now. But not yet for the iOS and macOS apps. It will be in the next updates for them. 1 Link to comment Share on other sites More sharing options...
JelloLabs 4 Posted December 10, 2022 Author Share Posted December 10, 2022 Any updates on this ?iOS still useless can’t use Apple TV at all Link to comment Share on other sites More sharing options...
Luke 37260 Posted December 10, 2022 Share Posted December 10, 2022 Hi, have you updated to emby for apple TV 1.6.7? This is resolved for the next update to the emby iOS app. Thanks. Link to comment Share on other sites More sharing options...
JelloLabs 4 Posted December 12, 2022 Author Share Posted December 12, 2022 I did, but now doesn't even find the server Link to comment Share on other sites More sharing options...
Luke 37260 Posted December 13, 2022 Share Posted December 13, 2022 5 hours ago, JelloLabs said: I did, but now doesn't even find the server Hi there, can you please describe your issue in more detail? Thanks. Link to comment Share on other sites More sharing options...
JelloLabs 4 Posted December 18, 2022 Author Share Posted December 18, 2022 I log in on the Apple TV by skipping the pin and just find the local server, after adding the IP/port it doesn't give any error but it doesn't pull any users to log in either, just a blank screen. I tried re-installing the app as well. Honestly I love Emby and that is why I pay for this app, the only issue I have are the clients being very bad, PC, iOS, browser even, it's always a hit or miss , some content don't even start on my phone however it plays fine on my shield TV. Hope it gets sorted out. Thank you Link to comment Share on other sites More sharing options...
SzabG 1 Posted December 19, 2022 Share Posted December 19, 2022 Hi @Luke, I'm getting the same error in the Android app on several devices and also when I go in my browser to http://app.emby.media/ it drops me the same error. Logging on through browser by navigating to the IP address loads the server OK. Readding the server does not solve the problem. I'm on FreeNAS, server version is 4.6.4.0, android app version is 3.2.90. I've tried to update the server plug-in in FreeNAS, but in the GUI I got the error: Error: pkg error: - pkg-static: http://pkg.FreeBSD.org/FreeBSD:11:amd64/latest/meta.txz: Not Found pkg-static: http://pkg.FreeBSD.org/FreeBSD:11:amd64/latest/packagesite.txz: Not Found Please check your network. When manually trying to update it in the shell (as per https://emby.media/freenas-server.html) I got the error: Host: 11.3-RELEASE in not greater than target: 13.1-RELEASE This is unsupported. Do you know if this is an app, a FreeNAS GUI or a server problem? Thank you very much! Link to comment Share on other sites More sharing options...
Luke 37260 Posted December 19, 2022 Share Posted December 19, 2022 8 hours ago, SzabG said: Hi @Luke, I'm getting the same error in the Android app on several devices and also when I go in my browser to http://app.emby.media/ it drops me the same error. Logging on through browser by navigating to the IP address loads the server OK. Readding the server does not solve the problem. I'm on FreeNAS, server version is 4.6.4.0, android app version is 3.2.90. I've tried to update the server plug-in in FreeNAS, but in the GUI I got the error: Error: pkg error: - pkg-static: http://pkg.FreeBSD.org/FreeBSD:11:amd64/latest/meta.txz: Not Found pkg-static: http://pkg.FreeBSD.org/FreeBSD:11:amd64/latest/packagesite.txz: Not Found Please check your network. When manually trying to update it in the shell (as per https://emby.media/freenas-server.html) I got the error: Host: 11.3-RELEASE in not greater than target: 13.1-RELEASE This is unsupported. Do you know if this is an app, a FreeNAS GUI or a server problem? Thank you very much! Hi, are you staying on freenas and not updating to truenas? Link to comment Share on other sites More sharing options...
SzabG 1 Posted December 19, 2022 Share Posted December 19, 2022 To be honest I was not planning to update to TrueNAS as FreeNAS does all I want from it. Link to comment Share on other sites More sharing options...
Namtih 0 Posted December 19, 2022 Share Posted December 19, 2022 Is this fixed on the latest Ios iteration? I just downloaded the app today on both PC and Ios, and I am getting this error. Link to comment Share on other sites More sharing options...
SzabG 1 Posted December 23, 2022 Share Posted December 23, 2022 On 12/19/2022 at 7:09 PM, Luke said: Hi, are you staying on freenas and not updating to truenas? Hi @Luke, I actually did the right thing and updated FreeNAS to TrueNAS Core - and of course I can connect to the new server, thank you! 1 Link to comment Share on other sites More sharing options...
Luke 37260 Posted December 26, 2022 Share Posted December 26, 2022 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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