NivX 4 Posted June 25, 2022 Share Posted June 25, 2022 (edited) Hi, I'm using Emby for more than 3 years, and for some reason after one of the latest updates, when I insert new movies to my local library, the Emby does not recognize it automatic, so i press right click and identify, and choose the correct movie. however it's only replace the posters, but all the metadata is not updating at all. something that worked in the past.. I've try to refresh the meta data with no success, and refreshing the whole server, still - no success. *Edit - upload the logs file thanks in advance hardware_detection-63791765894.txt embyserver (1).txt Edited June 25, 2022 by NivX Link to comment Share on other sites More sharing options...
GrimReaper 3291 Posted June 25, 2022 Share Posted June 25, 2022 (edited) Sounds as if you're not reaching the provider, network issue from your side or provider temporary down. In any case, timeouts would be visible in the logs, recreate the issue by adding/identifying an item and then post server log. Edited June 25, 2022 by GrimReaper Link to comment Share on other sites More sharing options...
NivX 4 Posted June 25, 2022 Author Share Posted June 25, 2022 Thanks, adding the logs. also, how do i find in what provider the emby is using? hardware_detection-63791765894.txt embyserver (1).txt Link to comment Share on other sites More sharing options...
NivX 4 Posted June 25, 2022 Author Share Posted June 25, 2022 btw, iv'e also added manually the ID from the provider, still not metadata Link to comment Share on other sites More sharing options...
NivX 4 Posted June 25, 2022 Author Share Posted June 25, 2022 found this error: 2022-06-25 17:19:30.593 Debug App: Running MovieDbProvider for N:\Emby\Movies\Kingsman.The.Secret.Service.2014.UNCUT.1080p\Kingsman.The.Secret.Service.2014.UNCUT.1080p.BluRay.x265-RARBG.mp4 2022-06-25 17:19:30.594 Error App: Error in TheMovieDb *** Error Report *** Version: 4.7.4.0 Command line: C:\Users\Niv\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.19044 Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: C:/Users/Niv/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll Processor count: 12 Data path: C:\Users\Niv\AppData\Roaming\Emby-Server\programdata Application path: C:\Users\Niv\AppData\Roaming\Emby-Server\system System.ArgumentNullException: System.ArgumentNullException: Value cannot be null. (Parameter 'name') at MediaBrowser.Controller.Entities.CollectionHelper.AddCollection(List`1 current, LinkedItemInfo newEntry) at MediaBrowser.Controller.Entities.BaseItem.AddCollectionInfo(LinkedItemInfo newEntry) at MovieDb.GenericMovieDbInfo`1.ProcessMainInfo(MetadataResult`1 resultItem, TmdbSettingsResult settings, String preferredCountryCode, CompleteMovieData movieData) at MovieDb.GenericMovieDbInfo`1.FetchMovieData(String tmdbId, String imdbId, String language, String preferredCountryCode, CancellationToken cancellationToken) at MovieDb.GenericMovieDbInfo`1.GetMetadata(ItemLookupInfo itemId, CancellationToken cancellationToken) at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IEnumerable`1 providers, MetadataRefreshOptions options, CancellationToken cancellationToken) Source: MediaBrowser.Controller TargetSite: Boolean AddCollection(System.Collections.Generic.List`1[MediaBrowser.Model.Dto.LinkedItemInfo], MediaBrowser.Model.Dto.LinkedItemInfo) Link to comment Share on other sites More sharing options...
rbjtech 4260 Posted June 25, 2022 Share Posted June 25, 2022 The Film in question was release in 2015 ... the filename may be throwing off the detection .. Link to comment Share on other sites More sharing options...
NivX 4 Posted June 25, 2022 Author Share Posted June 25, 2022 (edited) what do you mean? I've try three different films, all of their metadata are not being updated. also, even when i add the IMDB ID or TheMovieDB manually, it's still failed to update Edited June 25, 2022 by NivX Link to comment Share on other sites More sharing options...
GrimReaper 3291 Posted June 25, 2022 Share Posted June 25, 2022 (edited) 1 hour ago, NivX said: iv'e also added manually the ID from the provider, still not metadata Yeah, your logs are filled with TMDB errors, but not timeouts, my guess would be something with TMDB plugin. Since it's failing on regular query, you can't manually identify either. @Luke, same errors observed in Auto-grouping thread: Considering users are reporting issues there (that plugin is based on providerid matching), it can be safely assumed that it has something to do with TMDB, were there any changes to TMDB plugin recently? Edit: And another topic with same issue: Edited June 25, 2022 by GrimReaper Link Link to comment Share on other sites More sharing options...
NivX 4 Posted June 25, 2022 Author Share Posted June 25, 2022 not something that i did manually. could be some of the recent updates? Link to comment Share on other sites More sharing options...
GrimReaper 3291 Posted June 25, 2022 Share Posted June 25, 2022 4 minutes ago, NivX said: not something that i did manually. could be some of the recent updates? Nah, don't think it's anything from your side, that's several reports in multiple topics over short timespan today, as said above, I'd say it's some systemic error, Dev input is required. Link to comment Share on other sites More sharing options...
NivX 4 Posted June 25, 2022 Author Share Posted June 25, 2022 so probably i should wait for the plugin dev to fix the issue Link to comment Share on other sites More sharing options...
MangoMC 50 Posted June 25, 2022 Share Posted June 25, 2022 Guess my issue with the movie grouping is also related to tmdb Link to comment Share on other sites More sharing options...
Solution Luke 37064 Posted June 25, 2022 Solution Share Posted June 25, 2022 Version 1.5.8 of the MovieDb plugin should resolve this. Thanks. Link to comment Share on other sites More sharing options...
MangoMC 50 Posted June 25, 2022 Share Posted June 25, 2022 24 minutes ago, Luke said: Version 1.5.8 of the MovieDb plugin should resolve this. Thanks. Yes. Its working again. Thanks for that fast fix 1 Link to comment Share on other sites More sharing options...
NivX 4 Posted June 25, 2022 Author Share Posted June 25, 2022 thank you all guy, i saw now that there are some update to the plugin that solved that issue 1 Link to comment Share on other sites More sharing options...
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