metropical 29 Posted May 9, 2022 Share Posted May 9, 2022 this has happened a few times. I'd post a log, but since I come upon the issue, dunno what day log to post. The "remember me" is ticked. TCL/Roku TV. Doesn't seem to be an issue with Android app. in any case, it happens randomly. I have to password back into the (local WiFi) server. Link to comment Share on other sites More sharing options...
Luke 37065 Posted May 9, 2022 Share Posted May 9, 2022 Moving to Roku section. @ebr Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 9, 2022 Share Posted May 9, 2022 5 hours ago, metropical said: The "remember me" is ticked. Hi. Exactly where? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 9, 2022 Author Share Posted May 9, 2022 Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 9, 2022 Share Posted May 9, 2022 Thanks for that. Is it possible that your server is temporarily not reachable when you are forced to re-login? Exactly what happens in this case? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 9, 2022 Author Share Posted May 9, 2022 don't think so. the server Mac is 24/7 connected to the interwebs. is there something I should check? I had to re-log-in to post that snap. Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 9, 2022 Share Posted May 9, 2022 1 hour ago, metropical said: I had to re-log-in to post that snap. 1 hour ago, ebr said: Exactly what happens in this case? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 9, 2022 Author Share Posted May 9, 2022 (edited) launch emby on the TV. It asks me to log into the server. I pick my user name, enter my pw. is that what you mean? Edited May 9, 2022 by metropical Link to comment Share on other sites More sharing options...
metropical 29 Posted May 9, 2022 Author Share Posted May 9, 2022 (edited) log attached. potato:8096 is the WAN address (duh) embyserver.txt Edited May 9, 2022 by metropical Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 10, 2022 Share Posted May 10, 2022 15 hours ago, metropical said: launch emby on the TV. It asks me to log into the server. I pick my user name, enter my pw. is that what you mean? Yes, that's what I meant. That sequence of events sounds like the app was unable to reach your server when it tried to logon automatically. Your server log is filled with these: 2022-05-09 15:39:25.348 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.348 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.348 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.348 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.349 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.349 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.458 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.458 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 2022-05-09 15:39:25.458 Debug PortMapper: Potential NAT device: uuid:e73c28de-1064-315c-826a-9f09653ba0c6::urn:schemas-upnp-org:service:WANPPPConnection:1 Are you running some sort of proxy? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 10, 2022 Author Share Posted May 10, 2022 none that I set up or see in Network prefs. Nothing I did or see in the router. I see Port Mapper was updated on the Emby Server dashboard 5.7.22. Anywhere else I should look? Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 10, 2022 Share Posted May 10, 2022 Another possibility - do you ever select the "Sign out" option when exiting the app? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 12, 2022 Author Share Posted May 12, 2022 nope. I just switch to another app. Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 12, 2022 Share Posted May 12, 2022 7 hours ago, metropical said: I just switch to another app Exactly how? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 12, 2022 Author Share Posted May 12, 2022 using the buttons on the TCL remote. 2 dedicated, Netfli and Hulu. The others using the Home button then cursor to Emby or Prime or PBS or .... Link to comment Share on other sites More sharing options...
Luke 37065 Posted May 13, 2022 Share Posted May 13, 2022 Does your Emby Server dashboard display the correct local LAN address? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 13, 2022 Author Share Posted May 13, 2022 yes. Link to comment Share on other sites More sharing options...
metropical 29 Posted May 13, 2022 Author Share Posted May 13, 2022 I can't imagine this has anything to do with anything, but .... The server Mac is on a 5 port unmanaged TP-Link switch with a VoIP phone, T-Mo cell spot and MacMini, and of course the router. Link to comment Share on other sites More sharing options...
ginjaninja 536 Posted May 13, 2022 Share Posted May 13, 2022 (edited) i am also being asked to logon regularly (every ~other day) on my roku on LAN. been happening for a few weeks. also affecting other clients. am on wired connections dont think i have a comms issue. i dont signout, i have remember me on, and the server dashboard displays the correct local ip. emby svr 4.7.0.39 ,Roku SG 4.0.44 Edited May 13, 2022 by ginjaninja Link to comment Share on other sites More sharing options...
ebr 14913 Posted May 14, 2022 Share Posted May 14, 2022 16 hours ago, ginjaninja said: also affecting other clients Exactly what clients and how? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 16, 2022 Author Share Posted May 16, 2022 couldn't sign in this evening. The LAN address was missing from the dashboard. I force quit Emby Server and restarted. Then signed in again. Weird 1 Link to comment Share on other sites More sharing options...
Luke 37065 Posted May 16, 2022 Share Posted May 16, 2022 Are you all set now? Link to comment Share on other sites More sharing options...
metropical 29 Posted May 16, 2022 Author Share Posted May 16, 2022 I am, but it keeps happening, intermittently. I gotta bang heads with a networking friend of mine to see if he has any ideas. Link to comment Share on other sites More sharing options...
ginjaninja 536 Posted May 16, 2022 Share Posted May 16, 2022 7 hours ago, metropical said: couldn't sign in this evening. The LAN address was missing from the dashboard. I force quit Emby Server and restarted. Then signed in again. Weird @metropical Sounds like you are getting to the bottom of your issue. can you screenshot/describe what you meant by "The lan address was missing from the dashboard". I dont think i am getting that but would like to make sure, to confirm my issue is unrelated to yours. Link to comment Share on other sites More sharing options...
metropical 29 Posted May 16, 2022 Author Share Posted May 16, 2022 " i have remember me on, and the server dashboard displays the correct local ip. " The dashboard missing the local IP when the issue occurs. I'd say your issue is somewhat different. Link to comment Share on other sites More sharing options...
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