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  2. techbri

    Multi version of the same movie

    I read this and it seems to want all versions to be in the same folder. This presents a problem when running two Arr apps, one for HD and a second for 4k. So I was trying to understand if this will also work as “supported”. /movies/hd/Awesome Movie (1986)/Awesome Movie 1986 - 1080p.mkv /movies/4k/Awesome Movie (1986)/Awesome Movie 1986 - 2160p.mkv I would add /movies as one library.
  3. Luke

    Subtitle (converting into video) question

    Hi, what subtitle track was selected prior to starting playback? What subtitle format is it? Regarding downloading, have you taken a look at: Automatic Subtitle Downloads Manual Subtitle Downloads
  4. Luke

    Multi version of the same movie

    Hi, if you use a supported folder structure for multi version then yes: Movie Naming
  5. techbri

    Multi version of the same movie

    Sorry, I have manually merged versions from a few movies. I was trying to find out if I use the folder structure I showed in my post above if Emby will automatically merge the versions under one movie. Currently I have two movie library folders as separate shares on my NAS and I will move the contents into the folder structure that I listed above and rescan to create a single library with versions if it’s expected to work that way.
  6. n0tanks87

    Ota guide data is 4 hours a head

    And yes I have checked the time and date on pc. It is set to cst time.
  7. Trevor68

    Upcoming TV very slow to load

    Fails to load ever on Android TV
  8. Luke

    Android app vs Andriod TV

    Hi, music and video are going to be different. Forcing one to be like the other will lead to a subpar experience.
  9. You would disable the option on the library, note it will apply to all Shows. But note since playback is tracked by providerid all these items will appear twice in Continue Watching/Next Up and watching one will watch both.
  10. PrincessClevage

    Upcoming TV very slow to load

    +1 for adding this to schedule and into db cache.
  11. Hi, we’ll try to chase it down. Thanks.
  12. Luke

    Emby Server Migration Issues

    Ok we’ll take a look at it. Thanks.
  13. Luke

    Emby, Trakt, and Specials?

    Hi, have you checked all of the external ids, both at the series and episode levels?
  14. Luke

    4K Playback laggy

    Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
  15. Hi, is it merged in Emby server?
  16. Luke

    Searching not giving all the results

    How did you setup the library in Emby server? Pointing to what folder and what content type?
  17. Luke

    Falsche Zeit in log-Datei

    Hi, what about on the host machine?
  18. Riptide126

    Playback error, no compatible streams available

    No, only a hardware detection log, I will attach it hardware_detection-63851745945.txt
  19. Luke

    Error streaming m3u8

    Hi, is this only an issue on audio only channels?
  20. Would need to see server log for a refresh of a specific example or when it the shows where first added to library. But will guess quering provider metadata failed. What is your library provider settings for metadata and images?
  21. Luke

    No option to unlock app on macOS

    Hi, we work very hard on Emby and we thank you for your support.
  22. Hi there, can you please describe your issue in more detail? Thanks.
  23. @renefw @sa2000 please keep us posted. Thanks.
  24. Ok we’ll continue there. Thanks.
  25. noahajac

    Jittering on Playback - Trying to Find Bottleneck

    For the same 4K file, it doesn't even play with hardware transcoding disabled. The logs show error "ProcessRun 'StreamTranscode 1adbae' Process exited with code 137 - Failed" which appears to be ffmpeg being killed for consuming too many resources. If I try comparing with a 1080p file, the CPU will be pegged around 70%-80% without hardware encoding and around 40-50% with hardware encoding.
  26. Abobader

    Subtitle (converting into video) question

    Hello Imagnius, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
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