All Activity

Oh extras for the collection, not adding existing extras into a collection. Right OK, that is not supported right now.

Hi. Does it say exactly "PIN Confirmed"? If so, then the authorization succeeded and, BTW, the password you entered here is different from the one you control in your server. How long have you waited? And please watch the screen for 60 seconds. My guess is that your server (as defined by your dashboard) is unreachable and the connection is timing out but this would take up to 60 minutes for it to time out and give you a message. Would you mind PMing one of us the exact address shown on your server for WAN address?

It's in the latest builds. It was in the release notes for one of them.

I mean in the folder where your actual video files are located. Can you show us one of those?

That's a really long list of updates that could be made much more readable if there weren't three or four things on there half a dozen times each.

awww... Okay that makes sense.

I'm guessing @Lukehas jumped the gun and this will be supported in an imminent beta?

A little help on how to get this done if you please? I tried creating a folder called Featurettes and I placed it in the Rocky collections folder within the metadata folder and nothing then I tried placing it in the Rocky collections folder within the data folder still a no go. Where should the extras folder and content be placed for it to show or be seen?

In what version will this be implemented?

Ignore the bit before \Emby-Server and go from there. That is an example for a Windows based file for the user carlo, which you won't have on your Nvidia Shield. Possibly the file is located here: /storage/emulated/0/Android/data/com.emby.embyserver/programdata I'm not 100% sure though.

That's obviously the path from the screenshot of the support KB. Have you followed the path shown to you on your own server? What happens when you try opening that path? Be specific.

Yes, when I go to forget the password, the link that is showed wont take me to the link that I need to reset my password.

How?

Since this feature request is nearly three years old, here’s a quick recap of what it is actually asking for: The problem is that reverse proxies such as nginx and HAProxy can close an idle WebSocket connection after their timeout period. If Emby leaves that WebSocket idle for too long, for example while playback is paused, the connection can die before playback resumes. The requested fix was for Emby Server to send periodic WebSocket traffic, such as a ping/pong or other keepalive message, at a practical interval so the connection does not get dropped. A roughly 30 to 45 second interval was discussed as the kind of timing that would avoid common proxy idle timeouts. Luke confirmed that the keepalive behavior is in the server. He also said making the interval configurable as an advanced option was something Emby could do, and in January 2026 said it was "on our to do list." So the feature request is not simply "does the client reconnect?" It is specifically about having a server-side keepalive interval that is short enough to survive normal reverse-proxy idle timeouts, ideally with that interval configurable. As of 4.10.0.40, there is still no documented release note showing that a configurable keepalive interval was implemented.

For me it's happening during or right after a real-time or manual scan of a library. It seems to also happen occasionally at random, but that could just be a real time scan I did not see happen. This behavior so far has been repeatable in both the TestFlight iOS app and Web app.

- Thats with about 200 collections. Don't know if thats a very realistic test, but I guess I'm not the only one who'll do it.

Why do you think the issue would have magically disappeared? Is your goal here simply to ask whether an issue that has been documented and discussed for years still exists? This topic is nearly three years old, and the underlying problem existed well before this feature request was opened. There has been no verifiable documentation, release note, or other indication that the WebSocket keepalive behavior was changed or that a configurable interval was implemented. And yes, as of this second, the original issue still exists. If something has been changed internally, then please tell us what changed and in which version. Otherwise, asking whether we've tested it again doesn't really answer the status of the request.

Force Audio Transcoding in Emby: Open the Emby app on your Fire Stick, go to Settings > Playback, and look for audio output options. Ensure that DTS-HD/TrueHD options are unchecked or set your audio output to a format your TV/Receiver natively supports (like Dolby Digital). This forces the Emby server to convert the DTS-HD track into a compatible format (like AAC or Dolby Digital) on the fly. You can do the above on the "Emby" app but not on the "Emby for Fire TV app.

Thanks very much for all the hard work. Looks great especially collections. Really like the way on a details page the backdrop will slide up and the separate layer of text, buttons etc slides over the top of that a bit faster. Must admit though, especially for collections, it does get stuck scrolling if you just sit there on the Collections page and hold down the down arrow. After a while it gets stuck with the spinning circle (or Apple equivalent) while it tries I think to fill in all the collection posters it missed, or its loading the contents of the collections, or something.

I just want move them back, BECAUSE if I have to remove them and redo the m Webstream fails to to do it correctly, do i don't want to if I don't have to.

OK since you say server, but you also say PIN, you may be confusing the difference between Emby Connect credentials and the private user credentials on your server. This is why I asked for this: My guess is that you are entering the credentials for one on the login screen for the other.

Yes I understand and we can take a look at that. But I hope it's clear that it has no impact on metadata fetching.

Because I want them on the line with live tv, like I had it before the server update, not in a "Webstreams" folder.

The server. And I tried it six times.

Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!