dibsta 0 Posted February 4, 2016 Share Posted February 4, 2016 Hi all I watched a movie all was fine the next day I tried to watch one no audio only video. I've done some testing its works fine on Mp4/Mkv/H264 just not on avi using chromecast Running Windows 7 64bit, iOS 9.2.1,Emby 1.7 and Server 3.0.5821.0 Thanks Dave Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 4, 2016 Share Posted February 4, 2016 So it plays fine locally in the app but not on chromecast? Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 4, 2016 Author Share Posted February 4, 2016 Hi Luke that's correct i think it may be a chromecast issue I've tried casting to my atv4 audio is perfect Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 4, 2016 Share Posted February 4, 2016 Can you provide the emby server transcoding log? http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ thanks. Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 4, 2016 Author Share Posted February 4, 2016 Hi Luke here is my latest transcode log transcode-0fb93e27-4cfc-4a8c-ab94-df6c1bd1b5df.txt Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 5, 2016 Share Posted February 5, 2016 can you provide a sample file? thanks. Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 5, 2016 Author Share Posted February 5, 2016 Hi Luke I only have the main files no sample files I will try and cut one down Dave Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 7, 2016 Author Share Posted February 7, 2016 (edited) Hi Luke im tried to upload sample but it wont let me says can not upload this type of file. Ive also done another test it will play if i cast from google crome so the seems to be between ios and chromecast Dave Ive managed to send sample i zipped it up sample.7z Dave Edited February 7, 2016 by dibsta Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 8, 2016 Share Posted February 8, 2016 Oddly enough it played fine for me, on both a gen1 and gen2 chromecast. The other videos that you said played fine, do you know if they were also transcoding? Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 8, 2016 Author Share Posted February 8, 2016 I'm not sure Luke I've just reinstalled Emby server with same results Dave Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 8, 2016 Share Posted February 8, 2016 Can you provide some log files from videos that do play fine? Thanks. Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 8, 2016 Author Share Posted February 8, 2016 (edited) Hi Luke here are 3 logs 2 with no sound and 1 with sound mkv container no sound.txtmp4 container sound .txtavi container no sound .txt hope these help Dave Edited February 8, 2016 by dibsta Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 10, 2016 Author Share Posted February 10, 2016 Hi Luke Since I've had no response in 2 days I decided to format my PC So now I have a fresh install of Windows 7 64 bit Only Emby server installed and still I have the same issue Dave Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 11, 2016 Share Posted February 11, 2016 at this point i haven't been able to reproduce it. what do you have chromecast connected to, a receiver, or a tv? Link to comment Share on other sites More sharing options...
speechles 1917 Posted February 11, 2016 Share Posted February 11, 2016 @@dibsta you lack dolby/ac3 support on your television, or pass-through setup. Hence the silence, you should be using mp3/aac and downmixing to 2.0. You shouldnt be using ac3 if you hear the sound of silence. Make sure your equipment supports dolby digital. Sent from my Nexus 7 using Tapatalk Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 11, 2016 Author Share Posted February 11, 2016 (edited) Hi Speeckles You make some valid points but my setup worked one day then it didn't. I have not changed my TV Dave Edited February 11, 2016 by dibsta Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 11, 2016 Share Posted February 11, 2016 The issue is that we're using AC3 because the Chromecast device has auto-detected it as being supported, and true enough, it does work for you on some files. Link to comment Share on other sites More sharing options...
dibsta 0 Posted February 11, 2016 Author Share Posted February 11, 2016 Hi Luke does this mean I'm out of luck then Dave Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 11, 2016 Share Posted February 11, 2016 No of course not, right now i'm just trying to learn what the issue is. Link to comment Share on other sites More sharing options...
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