azeos 8 Posted July 26, 2015 Share Posted July 26, 2015 (edited) For quite some versions, I am unable to play some files. I click play and after a couple of minutes an error shows up: "There was an error processing the request.". But I can see that files are being generated in the "transcoding-temp" folder. SO: Windows 7 x64 Server: Version 3.0.5684.35316 Emby Theatre: Version 3.0.5683.858 The logs are from Emby Theater installed in the same PC as the server. If I try to play the same files from MBT v3.0.5362.41853 installed in a different PC it work's just fine. So probably it is a problem with the Emby Theatre. I have tried to make a clean re-install, sometimes it works until an update appears or just randomly stop working. Tell me if you need more information. Thanks in advanve, azeós. server-63573478755.txt server-63573478838.txt transcode-297ed70e-f104-4881-8a4e-17696b175bfb.txt theater-63573519555.txt Edited July 26, 2015 by azeos Link to comment Share on other sites More sharing options...
Luke 37065 Posted July 26, 2015 Share Posted July 26, 2015 can you grab the emby theater log? thanks. Link to comment Share on other sites More sharing options...
azeos 8 Posted July 26, 2015 Author Share Posted July 26, 2015 can you grab the emby theater log? thanks. Done, sorry for forget that one. Link to comment Share on other sites More sharing options...
Luke 37065 Posted July 28, 2015 Share Posted July 28, 2015 I pushed an MBT update to change the transcoding back from mp4 to HLS, so see if that helps. Although if you're inside your home network you'll probably prefer to get path substitution working so that mbt will just play your files directly rather than streaming them. Link to comment Share on other sites More sharing options...
azeos 8 Posted July 30, 2015 Author Share Posted July 30, 2015 I pushed an MBT update to change the transcoding back from mp4 to HLS, so see if that helps. Although if you're inside your home network you'll probably prefer to get path substitution working so that mbt will just play your files directly rather than streaming them. I did a path substitution from the other -not the server- PC. Didn't thought on doing it in the server, I'll try it. Thanks for the MBT update, I'll try again and see what happens. Link to comment Share on other sites More sharing options...
azeos 8 Posted August 4, 2015 Author Share Posted August 4, 2015 Still having the same problem. Server: 3.0.5694.20530 Emby Theater: v3.0.5686.19243 Server Local IP: 192.168.1.3 Server name: Lanbox G: is the drive connected through USB on the server PC. \\Lanbox\ex503\ is the LAN path to that drive. In the theater log I can see that it tries to play the movie through \\Lanbox, is that correct? Shouldn't access through G:? Should I try a clean install again? Something to recommend? Thanks. theater-63574298884.txt server-63574298796.txt server-63574298860.txt Link to comment Share on other sites More sharing options...
azeos 8 Posted August 9, 2015 Author Share Posted August 9, 2015 Completely uninstalled Emby Theater, reinstalled and still the same problem. I think it might be something with the Emby Server. Link to comment Share on other sites More sharing options...
Deathsquirrel 741 Posted August 10, 2015 Share Posted August 10, 2015 I'm getting this error during playback of mkvs with truehd audio on a new win 10 install. Azeos are your problem movies all similar in format? For me it's either the audio or the container since I use the same video encoding settings and just switch the container when needed for the truehd passthrough. Link to comment Share on other sites More sharing options...
azeos 8 Posted August 23, 2015 Author Share Posted August 23, 2015 I'm getting this error during playback of mkvs with truehd audio on a new win 10 install. Azeos are your problem movies all similar in format? For me it's either the audio or the container since I use the same video encoding settings and just switch the container when needed for the truehd passthrough. I'm attaching some movies mediainfo to see if we can find something. 500 Days of Summer, 50/50, Amélie, Dallas Buyers Club and Death Proof doesn't work. Birdman, The Hobbit and The Imitation Game work just fine. The only thing I found in common is the mkvmerge version. The movies that work use version 7.7.0. 500days.txt 5050.txt Amelie.txt Birdman.txt Dallas.txt Death Proof.txt The Hobbit.txt The Imitation Game.txt Link to comment Share on other sites More sharing options...
Nelcruz 2 Posted August 23, 2015 Share Posted August 23, 2015 Had the same problem. Narrowed it down to 10 bit movies. Link to comment Share on other sites More sharing options...
Nelcruz 2 Posted August 23, 2015 Share Posted August 23, 2015 Had the same problem. Narrowed it down to 10 bit movies. Link to comment Share on other sites More sharing options...
Deathsquirrel 741 Posted August 24, 2015 Share Posted August 24, 2015 Well if it's what I was running into those movies turned out not to play even when using alternate players. Wasn't an Emby issue for me at all. Link to comment Share on other sites More sharing options...
azeos 8 Posted August 24, 2015 Author Share Posted August 24, 2015 Had the same problem. Narrowed it down to 10 bit movies. Not my case, 8bit movies doesn't play. Well if it's what I was running into those movies turned out not to play even when using alternate players. Wasn't an Emby issue for me at all. All my movies work fine with PotPlayer. Even with MBT from another PC or a Tablet. Link to comment Share on other sites More sharing options...
azeos 8 Posted August 28, 2015 Author Share Posted August 28, 2015 "500 Days of Summer" was merged using MKVMerge v4.0.0, I re merged it with v8.3.0 and now it plays just fine. Movies that doesn't play: mkvmerge v4.0.0 / v6.0.0 libebml v1.0.0 / v1.3.0 libmatroska v1.0.0 / v1.4.0 Movies that play just fine: mkvmerge v7.7.0 / v8.3.0 libebml v1.3.1 libmatroska v1.4.2 Those are the differences I found. 500days2.txt Link to comment Share on other sites More sharing options...
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