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Installation of emby server upon startup of QNAP


brstorey
Go to solution Solved by OneCD,

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brstorey

I am getting the following error message upon startup of my qnap server.

 

Severity Level    Date    Time    Users    Source IP    Application    Category    Content    
Error    2019/08/05    04:43:48    System    127.0.0.1    ---    ---    [App Center] Failed to install Emby Server 4.0.2.0. Installation package is incompatible. Use the correct package.    
 

I am unable to find out why it is installing or h ow to stop it from installing.

 

I have contacted qnap who have told me not their problem as it's a 3rd party app.

 

Desperately need help, I am not very computer savvy so hoping for an easy resolve.

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brstorey

hello,

My Model is Ts-231P. Im not trying to install. I tried emby and removed it months ago however whenever my qnap restarts it seems to be trying to re-install as shown by previous error message. It's almost as if the uninstall didn't work correctly.

Edited by brstorey
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brstorey

Ive downloaded putty as been recommended but i'm new to this and haven't the faintest idea how to use it to access what i need to do

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OneCD

No problem.

 

Use PuTTY to connect to your NAS as the 'admin' user (enter your NAS 'admin' account password when requested), then delete everything in the [update_pkg] directory. Enter this command exactly as shown to clear that directory:

rm /mnt/HDA_ROOT/update_pkg/*
Edited by OneCD
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brstorey

login as: admin
admin@192.168.0.10's password:
[~] # rm /mnt/HDA_ROOT/update_pkg/*
rm: /mnt/HDA_ROOT/update_pkg/helpdesk: is a directory

this is what i get when entering that ommand promt. I'm obviously doing something wrong
 

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  • Solution
OneCD

No, it's my fault. I forgot there can be directories at that location too. No problem, they can safely be deleted.

 

Use this command to delete everything there:

rm -r /mnt/HDA_ROOT/update_pkg/*
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brstorey

Just restarted qnap no more install error issues at startup and machine running great. thankyou very much for your help

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